delivery.com

Genevieve was super helpful and resolved my issue quickly. Very professional and did her due diligence on both sides. Respectful and attentive service. 5 stars!

Excellent service

Arnold was great in helping resolve my problem. Honest company.

Genieve customer service representative was exceptional! Prompt efficient service.

Gracia was very efficient, pleasant and helpful. I spoke to her via Chat and Phone. She solved my issue. I truly appreciate her help

Quick and responsive.

Really great deals and promos, fantastic customer service that you can actually call when you have a problem with an order My favorite food app by far

Unfortunately, my last order didn't go as planned, due to an issue on the restaurant's end. However, I must commend the delivery.com team for their outstanding customer service. They handled the situation with kindness and resolved the matter to my satisfaction. I truly appreciate their efforts and professionalism.

TERRIBLE COMPANY! DO NOT USE! THEY SCAM YOU AND THE RESTAURANT AND DON'T ACTUALLY SEND DELIVERY DRIVERS. THEY TOLD THE RESTAURANT THEY WERE SUPPOSED TO PROVIDE A DELIVERY DRIVER AND BLAMED THEM FOR NOT DELIVERYING MY FOOD! Meanwhile the restaurant had to send one of their bussers to walk all the way to my apartment when that is not his job, just to bring my 2+hrs old dinner. Delivery.com continued to blame the restaurant and only ever offered me a future credit to use their service again, which I will never do. Before I knew they were falsely accusing the restaurant and I asked for a discount due to the late arrival, they only did so if coming out off the RESTAURANT's income, not their own. They are literally out to scam you and scam the restaurants. DO NOT USE THEM EVER!!!

Delivery.com works, until it doesn't. They will eventually randomly reject an order. You will receive an email claiming its fraud, and freeze your account. They additionally blame the credit card, saying it was declined. (the credit card denies this, saying they approved the charge) After multiple emails/calls they will unfreeze your account. Then, when you place a new order, using a different credit card, they will reject the order and freeze your account again. No one is available to speak to that is involved with the random "fraud detected" process.

The agent was courteous, knowledgeable, and patient. He spoke slowly and very clearly. He went to great lengths to locate my order, which I could not find. Great customer service.

Half my order was missing and I wasn’t given the option to receive a complete order. Sheesh I mean I understand mistakes happen…. Refund took a bit but good they offered it. Not sure if the delivery service or the restaurants fault. Most likely will not be ordering from this service again. Much better pizza and wings available for the price. Costco has better pizza. Would be 0 stars if I could.

Don’t order anything from AliExpress private sellers , they are scammers , and doesn’t want to communicate 💔bad experience

The customer service at Delivery.com has been nothing but great. They are always knowledgeable, helpful, and have always shown me multitudes patience. In particular, I'd like to mention Kyle - who went above and beyond to solve the issue I had. Thank you, Delivery.com and Kyle!

Kyle was very helpful in resolving what I called for. Thank you.

The person who assisted me today was very calm, went beyond the call of duty to help me and is someone I would be happy to talk to again. ***** 11/07/24 Call Center in South Africa

Kyle was a great help, quick and easy! Thanks again!

I waited for 2 hours and then the restaurant closed and they cancelled the order.

I recommend going with GrubHub or UberEats. I’ve had a terrible experience with delivery.com! they do not take responsibility when mistakes are made, and I do not appreciate it at all. My order was completely messed up—first it was “delivered” so i walked around outside trying to see where it might be since it wasn’t where it was suppose to—only to find out my food is at the restaurant still! now it’s been almost 2 hours and i still don’t have my food or any word on when it will arrive! Customer support won’t refund me for how late it is—only if there’s an issue with the food. that’s unbelievable!

Ordered a scheduled food delivery for 7:45 am that did not arrive. Called delivery.com’s customer service line at 10:25 am. Was advised they would reach out to the restaurant to verify whether or not the order was picked up by the delivery driver and that they would call me back within a half an hour. Never received a call back. Called customer service the following day and was told I had called too late from the time of scheduled delivery for them to do anything.