delivery.com

2.913 out of 5 stars
2.9
Average1,000 reviews

TrustScore

2.9
2.913 out of 5 stars
Average
5 out of 5 stars
334
4 out of 5 stars
156
3 out of 5 stars
44
2 out of 5 stars
21
1 out of 5 stars
445
1,000 reviews in total

Review summary

delivery.com has room for improvement based on customer feedback. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Non sanno fare il loro lavoro

Non sono affidabili e rubano i soldi e non mi hanno consegnato il cibo la mia esperienza é stata pessima

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely bad experience

I booked a baggage courier from delhi to my hometown. They charged initially once paid I need to keep on follow up for ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great team, first class delivery

What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Had 2 large boxes delivered today by DX…

Had 2 large boxes delivered today by DX 2 really helpful guys took the boxes directly to the garage. Rob & ley from Sout...Read more

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0
🔥 High engagement

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Filter by rating:
Stephanie
Stephanie
1 reviews
over 10 years ago
5 out of 5 stars

Delivery.com is fantastic

I have had nothing but great experiences with Delivery.com. Great businesses, super timely, very friendly! I love it!

Helpful?
Naman
Naman
1 reviews
over 10 years ago
5 out of 5 stars

It is the best way to order food online

Best way to order food online. I like all the offers given.

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stephen
stephen
1 reviews
over 10 years ago
4 out of 5 stars

I dig it

I really love your service! Super convenient

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Amanda
Amanda
1 reviews
over 10 years ago
5 out of 5 stars

Great

Great and reliable. The customer service is much better than seamless and I love the alcohol delivery.

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KP
KP
1 reviews
over 10 years ago
5 out of 5 stars

Review

12345678910

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Kaitlyn
Kaitlyn
1 reviews
over 10 years ago
5 out of 5 stars

Good service & cheaper minimums than seamless

Never had a problem with delivery.com. I prefer them over the other companies because they allow you to gain points that turn into credits at a certain point and the delivery minimums are cheaper.

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Sara Dudine
Sara Dudine
1 reviews
almost 11 years ago
5 out of 5 stars

Love Delivery.com!

Delivery.com has become a Sunday afternoon tradition. It makes ordering any type of food quick and easy. I've never had a problem and the food is always on time regardless of where we order from.

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lowry
lowry
1 reviews
almost 11 years ago
5 out of 5 stars

So far so Good

Good service, have no troubles with this website.

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brittany
brittany
1 reviews
almost 11 years ago
4 out of 5 stars

Happy with it

Happy with the service delivery.com provides for their customers

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ashley
ashley
1 reviews
almost 11 years ago
3 out of 5 stars

...00

.........................................

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madison
madison
1 reviews
almost 11 years ago
4 out of 5 stars

Satisfied

Very useful, easy to use and fast

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almost 11 years ago
5 out of 5 stars

A company to trust !

When looking for better choice I always visit them first.

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Henry
Henry
1 reviews
about 11 years ago
1 out of 5 stars

They will sell your email address

I ordered food through delivery.com, but gave them an email address with a tracking variable in it (I added "+delivery" before the @ symbol, something Gmail lets you do). Within weeks, I started getting newsletters I did not sign up for, being sent to the unique email address I gave delivery.com. This is a stupid garbage practice and it's a good reason to avoid delivery.com if you can.

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Meghan
Meghan
1 reviews
about 11 years ago
1 out of 5 stars

They can charge your card right away, but apparently actually putting in the order takes more skill

I ordered from a local restaurant that I've ordered from before. I could've called, but was curious and like the convenience of online ordering. It is a Saturday, so I ordered before I was super hungry and was fine with waiting. I called maybe an hour after I received a confirmation about my order (maybe an hour and fifteen after I placed the order. Whelp. After hanging out on hold for altogether too long I found out that they never put the order in. When faced with another 45 minute to an hour wait I asked them for a refund. It will take at least 3-5 days to process the refund. What sort of place processes the card immediately, but doesn't then immediately put the order through? And then is somehow unable to immediately process the refund? I've worked customer service, AND in restaurants, I fully understand that my bank may not immediately make the funds available, but you sure can send me an immediate confirmation of my refund process. Terrible customer service from beginning to end, though at least the lady on the phone was nice.

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J. Teague
J. Teague
1 reviews
about 11 years ago
4 out of 5 stars

Useful

Quite reliable service, will recomment it.

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about 11 years ago
2 out of 5 stars

poor communication with restaurants

I wasn't going to use this site again, but now that I'm earning reward points, maybe I will. The first time I tried to use delivery.com, I ordered food and then got a call at least half an hour later saying that the restaurant had apparently closed early and no one had been able to reach them. GrubHub keeps in constant communication with its restaurants, but it seems like you have a very inefficient process of communication and the restaurants don't tell you everything. This was reinforced when I tried to use your website for the second time. I placed my order and got no estimated arrival time, so I had to call the store. They told me it would be over an hour, and I didn't have the time, so I had to cancel it. I think estimated arrival time is pretty important when you are in the delivery business, and you guys should be including it.

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about 11 years ago
5 out of 5 stars

Easy-to-use, and painless.

Easy-to-use, and painless. I think Delivery.com is the only service around that behaves in the same way you'd expect if you called a restaurant to buy a meal–you can pay with cash. I don't want to use my credit card for a $10 meal, thanks for making that simple, Delivery.com

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about 11 years ago
4 out of 5 stars

I am satisfied

Delivery.com is very reliable and attentive.

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Jess
Jess
1 reviews
about 11 years ago
2 out of 5 stars

Scam...

We've used Delivery.com in the past and hadn't had any complaints until just recently. We ordered food on Sunday through them and waited for close to an hour and a half before we called the place asking where our order was. They said they informed Delivery.com to call us that they didn't have the food we ordered in stock at that moment. They never called us to tell us, and to top of it off, we got charged 4 times because the cards weren't going through on the website. Eventually the charges went away except for the charge on our debit card. We called and explained that we never received the order and had to go elsewhere and they said they would reimburse us, however the charge is still on our card and now they won't do anything. They claim they "did all that they could". I think not. Won't be ordering through them again.

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Craig
Craig
1 reviews
about 11 years ago
4 out of 5 stars

addictive $8 off weekend coupons

the subject about covers it. nearly every weekend, delivery.com offers $8 coupons and it keeps me coming back, as opposed to using their competitors to order food online

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