delivery.com

2.913 out of 5 stars
2.9
Average1,000 reviews

TrustScore

2.9
2.913 out of 5 stars
Average
5 out of 5 stars
334
4 out of 5 stars
156
3 out of 5 stars
44
2 out of 5 stars
21
1 out of 5 stars
445
1,000 reviews in total

Review summary

delivery.com has room for improvement based on customer feedback. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Non sanno fare il loro lavoro

Non sono affidabili e rubano i soldi e non mi hanno consegnato il cibo la mia esperienza é stata pessima

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely bad experience

I booked a baggage courier from delhi to my hometown. They charged initially once paid I need to keep on follow up for ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great team, first class delivery

What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Had 2 large boxes delivered today by DX…

Had 2 large boxes delivered today by DX 2 really helpful guys took the boxes directly to the garage. Rob & ley from Sout...Read more

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0
🔥 High engagement

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Filter by rating:
Emily
Emily
1 reviews
over 10 years ago
4 out of 5 stars

Good Service

Pretty smooth service.

Helpful?
John
John
1 reviews
over 10 years ago
5 out of 5 stars

Lacking customer service (Fixed problem after seeing this review!)

Made an order to a restaurant for pick up, ended up the restaurant didn't exist. Called customer service and said the would refund my order in 7 days. Never got a refund, called again, said I that they couldn't do anything since they already canceled it. Edited: Changed my review after receiving an apology and compensation for the problem stated above. Thank you for noticing!

Helpful?
Meghan
Meghan
1 reviews
over 10 years ago
5 out of 5 stars

Easy to order

Delivery.com is very easy to use. Saves previous orders for ease of reorder. Lots of options to order from and easy to specify a type of food you are looking for

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Julie
Julie
1 reviews
over 10 years ago
5 out of 5 stars

Love it!!

I am so lazy and love having food delivered right to my door!! Love delivery.com

Helpful?
Angela
Angela
1 reviews
over 10 years ago
5 out of 5 stars

Great

We really enjoy the options. Helps us get to know the good restaurants in a new city.

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James
James
1 reviews
over 10 years ago
4 out of 5 stars

Overall good customer experience.

Delivery.com has a simple site interface that allows the user to place their order with ease. There is a chat feature that let's you talk to a real live person with any questions one may have. You can earn points towards future purchases which is a great feature that puts delivery.com above their competitors.

Helpful?
Kel C.
Kel C.
1 reviews
over 10 years ago
5 out of 5 stars

love delivery.com!

How fantastic that there is an online ordering system that goes beyond today's take-away and also includes lifestyle services as launderette and liquor- truly a dream! So easy to use & the point system is fantastic!

Helpful?
Ryan
Ryan
1 reviews
over 10 years ago
5 out of 5 stars

Great

Fantastic company. Always on point! Love the reward system.

Helpful?
zanna
zanna
1 reviews
over 10 years ago
5 out of 5 stars

a new great tool for your lunch!

delivery.com offers few options not available from other website, + laundry and wines the more options the better!

Helpful?
Emma
Emma
1 reviews
over 10 years ago
4 out of 5 stars

Delivery.com

Havnt had a bad experience, havn't had a great experience either but I think that's more cause I don't have the best restraints in my area. Equal to grubhub.

Helpful?
Kira
Kira
1 reviews
over 10 years ago
3 out of 5 stars

Good, but could be better

In terms of giving me access to all of the best restaurants in my neighborhood, delivery.com is a 5 star site. However, my 3 star review stems from their awful and completely useless customer service. I tried using my friend's code for $7 of free food, and was having trouble using the code. I called their customer service, and they said they $7 goes through for the second transaction. Okay, fine. I try ordering again, and have the same issue. I call customer service, and this rep tells me that I have to use it the first time. So I basically lost out on my credit, and my friend lost out as well, because she would have received $7 as well for me using her code. I call customer service again, and the rep I spoke to acted as if I was bothering her or being rude for inquiring about my credit. I don't think it's rude to expect to receive my credit, when that is exactly what a website advertises. If it wasn't for the restaurants they work with, I would never even use the site - because I prefer to give my money to people who appreciate my business.

Helpful?
alice
alice
1 reviews
over 10 years ago
4 out of 5 stars

Discounts!!

Switched from Seamless because Delivery.com offers far better discounts. Point system is a plus too!

Helpful?
KB
KB
1 reviews
over 10 years ago
5 out of 5 stars

Fast and easy service!

Ordering online makes things easier when you are busy with your work day. Delivery.com is a fast, easy, hassle free service. No waiting on hold, you see the whole menu , you know your total before you check out so no rushing around to gather funds from other co-workers. Great Service.

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Daniel
Daniel
1 reviews
over 10 years ago
5 out of 5 stars

flawless service

I have been satisfied each time i used the website. Would recommend.

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Franky
Franky
1 reviews
over 10 years ago
5 out of 5 stars

Quick and Easy

I love the fact that delivery.com offers choices that neither seamless nor grubhub have. it definitely widens my range of choices and makes ordering food easy and relaxing.

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Lauren
Lauren
1 reviews
over 10 years ago
5 out of 5 stars

Love it

I love delivery.com. I find it to be better than seamless because you get points and they always offer promo codes!

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Crystal
Crystal
1 reviews
over 10 years ago
5 out of 5 stars

Love this service

I been having a great outcome with this website. From some of the best restaurants. The only thing is the delivery fee is expensive on some of the restaurants

Helpful?
chris
chris
1 reviews
over 10 years ago
5 out of 5 stars

Delivery.com delivers a simple platform that searches nearby to find great places

SO far, I've ordered 3 times with Delivery.com and they have yet to disappoint. The delivery is fair, typically is accurate with the set time they give. And you have coupons available on retailmenot which is nice. I highly recommend it to others.

Helpful?
Kjrè
Kjrè
1 reviews
over 10 years ago
5 out of 5 stars

Fast, Simple and Convenient

This has been an awesome and affordable way to get food delivered from restaurants that I normally couldn't get. I've never had a bad experience with these guys and I'll definitely keep using them!

Helpful?
Blair
Blair
1 reviews
over 10 years ago
5 out of 5 stars

Fast, Easy, Simple

Using Delivery.com is a real treat. Makes dinners at home easy and simple!

Helpful?

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