delivery.com

2.913 out of 5 stars
2.9
Average1,000 reviews

TrustScore

2.9
2.913 out of 5 stars
Average
5 out of 5 stars
334
4 out of 5 stars
156
3 out of 5 stars
44
2 out of 5 stars
21
1 out of 5 stars
445
1,000 reviews in total

Review summary

delivery.com has room for improvement based on customer feedback. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Non sanno fare il loro lavoro

Non sono affidabili e rubano i soldi e non mi hanno consegnato il cibo la mia esperienza é stata pessima

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely bad experience

I booked a baggage courier from delhi to my hometown. They charged initially once paid I need to keep on follow up for ...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great team, first class delivery

What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Had 2 large boxes delivered today by DX…

Had 2 large boxes delivered today by DX 2 really helpful guys took the boxes directly to the garage. Rob & ley from Sout...Read more

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0
🔥 High engagement

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Filter by rating:
Ranece
Ranece
1 reviews
over 11 years ago
5 out of 5 stars

Love it so much.

The service and food is great.

Helpful?
Thomas
Thomas
1 reviews
over 11 years ago
4 out of 5 stars

Quality core product, needs a View (as in MVC) refresh

I really like the site, and it's core functionality, cost and usability is great, it simply just looks like a late 90's php site. I can only assume you guys have been working on a visual redesign for a while, but I can't wait until it goes live!

Helpful?
jay m
jay m
1 reviews
over 11 years ago
4 out of 5 stars

Quick delivery service! Easy and convenient!

ordering is quick and easy, with the full menu items displayed online and the ability to put comments to send messages to the restaurant.

Helpful?
Joshua
Joshua
1 reviews
over 11 years ago
5 out of 5 stars

Love the promos. Lots of restaurant options

Not going to lie. Your service is pretty similar to Seamless or Grubhub. BUT, the occasional 8 dollars off promos keeps me coming back. You have a large selection of restaurants and it's much easier to see the hours of operations than on Seamless or Grubhub. All of my orders have been perfect and I've saved a little bit of money. What's not to love?

Helpful?
Izzy
Izzy
1 reviews
over 11 years ago
4 out of 5 stars

Easy to use, great for laziness.

Only have it because I'm living in New York for a few weeks. It's great not having to leave the apartment. Only complaint is that I wish there would be a more visual option when ordering each item. Especially with Chinese food.

Helpful?
Nathan
Nathan
1 reviews
over 11 years ago
4 out of 5 stars

Very convenient.

Very convenient service. I wish they would show only which restaurants are open though.

Helpful?
Matthew
Matthew
1 reviews
over 11 years ago
5 out of 5 stars

Great delivery

Delivery is great. Website could be a little nicer

Helpful?
Emily
Emily
1 reviews
over 11 years ago
4 out of 5 stars

good service

wish it had more options available and that they sent a text when your food was out for delivery - other than that it's a great service!

Helpful?
over 11 years ago
2 out of 5 stars

Laundry service always has problems

This is for their laundry service, previously known as "brinkmat". I'm sitting here waiting for pick up, and its apparently not coming. I'd say at least half of the time, I have some major problem with the service. The issue, of course, is the individual laundry providers somehow can't get in gear with the online service, but its all of them. Seriously. It doesn't matter which service I pick. I generally wind up calling the laundry place directly, which defeats the purpose. Now I have to go to work, and do my laundry tonight myself. This is common. Before delivery.com bought it, there were still the same problems with the local providers, but the founders themselves would be all over it. Now, not so much.

Helpful?
Catherine
Catherine
1 reviews
over 11 years ago
4 out of 5 stars

Beats Seamless and others hands down

I've been using Delivery.com for years for a few reasons. First of all, the customer service is great. Also, the promotions are actually ones worth offering to customers. For example, Delivery.com's save $8 with $20 order minimum vs Seamless's save 15% on $15 order minimum. Honestly, while Delivery.com's offer usually motivates me to place an order, Seamless's offer never has. Thirdly, Delivery.com has a Reward program, while no other similar service does. Keep up the great work!

Helpful?
Laura
Laura
1 reviews
over 11 years ago
5 out of 5 stars

Discounts and great food!

All kinds of discounts frequently come to my email address. I can easily order a wide variety of foods and get $8 off, $5 off, and delivery reward points. I love to use the points to get even more off an order- and it's easy!!! We order at least once a week, so all these discounts are really helpful. Thanks Delivery.com!

Helpful?
kate
kate
1 reviews
over 11 years ago
2 out of 5 stars

I haven't been able to use a single $8 coupon in over six months.

The emails taunt me. I created two accounts (one for home and one for work with corresponding credit cards) but occasionally had to use my personal CC for work and vice versa. I guess that made me look like an abuser of the site. As a result my accounts are both blocked from using promotions. Hence, I haven't used delivery.com NEARLY as much as I used to. Had I been sent an email prompting me on how to consolidate my accounts and operate according to delivery.com's terms and conditions I would have been back to ordering 2, 3x a day like I once was.

Helpful?
CAITLIN
CAITLIN
1 reviews
over 11 years ago
5 out of 5 stars

My favorite food delivery site

Great selection of websites, easy to use, excellent customer service and awesome rewards program.

Helpful?
JOSE
JOSE
1 reviews
over 11 years ago
3 out of 5 stars

Very good.

Very solid. I'd eat from there again.

Helpful?
Jaime
Jaime
1 reviews
over 11 years ago
4 out of 5 stars

Pretty good delivery service

Most of the time the service works great. Once in a while the technology doesn't work, leading to delays in delivery. The worst of these incidents led me to show up at the restaurant myself to ask where my delivery order was. They said they had only gotten it a minute ago. I had already tipped foe delivery, so I was annoyed.

Helpful?
samuel
samuel
1 reviews
over 11 years ago
5 out of 5 stars

Love it!!!!

Cannot recommend enough. Great service.

Helpful?
Michael
Michael
1 reviews
over 11 years ago
5 out of 5 stars

Go-to website for food delivery

I consistently use delivery.com when ordering food delivery. Things I like about the service: you accumulate reward points, easy to use, and frequent promotions for discounts on orders.

Helpful?
DINA
DINA
1 reviews
over 11 years ago
5 out of 5 stars

Easiest way to eat when you don't feel like cooking

Aside from the convenience of ordering through delivery.com, I appreciate the bonus points system and enjoy trying out new neighborhood eateries that give promotions to first-time customers or offer a discount of some sort. It's a great way to sample what's around without leaving home, then deciding if I'd want to visit the place in person at some point. I've never had a bad experience with delivery.com.

Helpful?
Taya
Taya
1 reviews
over 11 years ago
4 out of 5 stars

Great online ordering!

Have had great experiences - and great meals thanks to Delivery.com! They offer more promos & incentives than their competitors and have a growing number of restaurants from which to order in their roster. I keep coming back to them, as they keep sending me emails for discounts - it's been a win-win!

Helpful?
Eunice
Eunice
1 reviews
over 11 years ago
5 out of 5 stars

Great site for food delivery

Love using delivery.com because it has a great choice of restaurants near my area. I always get my food on time!

Helpful?

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