delivery.com

2.913 out of 5 stars
2.9
Average1,000 reviews

TrustScore

2.9
2.913 out of 5 stars
Average
5 out of 5 stars
334
4 out of 5 stars
156
3 out of 5 stars
44
2 out of 5 stars
21
1 out of 5 stars
445
1,000 reviews in total

Review summary

delivery.com has room for improvement based on customer feedback. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Non sanno fare il loro lavoro

Non sono affidabili e rubano i soldi e non mi hanno consegnato il cibo la mia esperienza é stata pessima

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🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely bad experience

I booked a baggage courier from delhi to my hometown. They charged initially once paid I need to keep on follow up for ...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great team, first class delivery

What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Had 2 large boxes delivered today by DX…

Had 2 large boxes delivered today by DX 2 really helpful guys took the boxes directly to the garage. Rob & ley from Sout...Read more

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0
🔥 High engagement

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Filter by rating:
Brigitte
Brigitte
1 reviews
over 11 years ago
4 out of 5 stars

Excellent service

Love the rewards points, immediate response by staff when a restaurant doesn't have delivery available and immediate crediting back to your card. Appreciate that they relay information quickly between customer and restaurant if necessary. Sometimes the options on the menus for extras or sizes are not as comprehensive as Seamless so I hope that continues to improve. Overall very satisfied with the available listings for both home and work neighborhoods and very fast, reliable results.

Helpful?
Bernard
Bernard
1 reviews
over 11 years ago
4 out of 5 stars

Fast, easy, reliable... and the iphone app is great.

The good: -easy to use and great menu layout (esp on the iPhone) -gives you the option to pay cash or credit -stores previous orders for quick reorders or to look up that delicious sushi roll you got 3 weeks ago -special discounts offered regularly The not so good: -I feel like there should be more points awarded, or that redeemable credit should cost less -app on iPhone crashes every now and then

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andrea
andrea
1 reviews
over 11 years ago
4 out of 5 stars

Swift. Easy.

This was a painless experience.

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shawn
shawn
1 reviews
over 11 years ago
4 out of 5 stars

Simple and functional the but mobile app can crash.

I use the Mobile App 90% more than the website. The app is great but it can crash like all other apps. Both are easy to use and straightforward with minimal garbage.

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April
April
1 reviews
over 11 years ago
5 out of 5 stars

Makes delivery easy!

I love Delivery.com. The weekend coupons they email out are awesome and have come in handy so many times. The website is easy to use and clear and it's great to be able to browse all of my options at one time and see reviews of each place. I have found many amazing local restaurants thanks to delivery.com!

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KATIE
KATIE
1 reviews
over 11 years ago
3 out of 5 stars

Technology glitches

Good range of local rrstaurants but app frequently freezes and crashes. Also can't seem to get discounts (delivered by email ) to be applied on apps, even though I'm signed in using that email address.

Helpful?
Andrew
Andrew
1 reviews
over 11 years ago
3 out of 5 stars

I dont earn double points on my credit card for dining and most restaurants do not read the order comments.

I really enjoy using delivery.com for the ease of ordering, but I have found that restaurants will prioritize traditional orders first (leading to longer delivery times). Additionally, some restaurants do not even know there is an order until you call to see where your order is. Also, restaurants need to read the comments on the order, otherwise the option to leave comments should be removed. Otherwise, I do enjoy using the service.

Helpful?
david
david
1 reviews
over 11 years ago
4 out of 5 stars

great place for delivery

no problems with delivery.com - have used this service for about a year and order from them about once or twice a month. so far so good.

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Eliath
Eliath
1 reviews
over 11 years ago
4 out of 5 stars

Gives great weekend deals.

I use delivery.com over other services because every weekend they send me a coupon for $8 off $20, which is amazing. The rewards points system is not generous, but also okay (compared to grubhub, which doesn't give you anything any more).

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Daniel
Daniel
1 reviews
over 11 years ago
4 out of 5 stars

Generous offers, inconvenient interface.

Delivery.com offers generous discounts, unfortunately there are often technical issues with trying to access them. It's supposed to be automatic, but it winds up being more of a hassle than simply giving a promotional code to enter at checkout.

Helpful?
LMas
LMas
1 reviews
over 11 years ago
3 out of 5 stars

Restaurant selection is limited

While I enjoy the service in general and the customer service has generally been good, I struggle with the restaurant selection.

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Jeremiah
Jeremiah
1 reviews
over 11 years ago
5 out of 5 stars

Great for shut-ins and lazy people.

I may never go outside again. Thank you, Delivery.com!

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Shelly
Shelly
1 reviews
over 11 years ago
5 out of 5 stars

Prompt delivery that I can count on

They always deliver promptly and do a good job. The information gets to the right restaurant. I use them regularly

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Craig
Craig
1 reviews
over 11 years ago
4 out of 5 stars

Good selection. Reward system could be better.

The points don't accumulate fast, but the reward choices you have once you do have enough points are pretty good. Also good selection of delivery options.

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Joe C
Joe C
1 reviews
over 11 years ago
5 out of 5 stars

Awesome discounts on a weekly basis

I think delivery.com is just as good (or bad) as any other online delivery website, but I get $8 off an order of $20 or more every week! Seriously, every weekend, they roll out this deal. I'm hooked!

Helpful?
Angelina
Angelina
1 reviews
over 11 years ago
4 out of 5 stars

A great service

Reliable food delivery with a customer loyalty program that keeps you coming back.

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Matt
Matt
1 reviews
over 11 years ago
5 out of 5 stars

its good

i like it a lot

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Julia
Julia
1 reviews
over 11 years ago
5 out of 5 stars

Best customer service.

The reason why I choose Delivery.com over Seamless is because of the superb customer service. Also, I really appreciate the points rewards system.

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Carter
Carter
1 reviews
over 11 years ago
5 out of 5 stars

Great. Better than Seamless...

Love delivery.com.

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Jennifer
Jennifer
1 reviews
over 11 years ago
5 out of 5 stars

Amazing, better than GrubHub

I love this website. Seriously i've recommended it already to everyone in my office! It's far better than GrubHub especially since points are given to you. I have one specific place I almost always order from, and I couldn't find them on GrubHub but Delivery.com had it. I really never leave the office to go out and buy food. I sit at my computer and click click click away on Delivery.com. Definitely worth it.

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