delivery.com

2.913 out of 5 stars
2.9
Average1,000 reviews

TrustScore

2.9
2.913 out of 5 stars
Average
5 out of 5 stars
334
4 out of 5 stars
156
3 out of 5 stars
44
2 out of 5 stars
21
1 out of 5 stars
445
1,000 reviews in total

Review summary

delivery.com has room for improvement based on customer feedback. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Non sanno fare il loro lavoro

Non sono affidabili e rubano i soldi e non mi hanno consegnato il cibo la mia esperienza é stata pessima

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely bad experience

I booked a baggage courier from delhi to my hometown. They charged initially once paid I need to keep on follow up for ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great team, first class delivery

What a great team Sarif and Asif were. They arrived within the time suggested- sought permission to back up to my garage...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Had 2 large boxes delivered today by DX…

Had 2 large boxes delivered today by DX 2 really helpful guys took the boxes directly to the garage. Rob & ley from Sout...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
shelli
shelli
1 reviews
about 5 years ago
1 out of 5 stars

First time ordering from delivery.com

First time ordering from delivery.com. Will never ever do it again! Placed order at 5:32 pm, at 6:35 get a text and email stating our Oder has been cancelled... seriously it takes an hour to let us know you’re not going to fill it???? What a scam!!!!

Helpful?
Chelsea B
Chelsea B
1 reviews
about 5 years ago
4 out of 5 stars

Great customer service!

We received the wrong order initially but then the helpful customer service rep reordered our food.

Helpful?
about 5 years ago
1 out of 5 stars

I was ordering from the restaurant…

I was ordering from the restaurant website not a delivery scam, I do not order ever from anyone but directly from the restaurant, they charged me 2.28 for nothing they did nothing but stole my money I'm so mad this pathetic crap needs to be put to a stop don't ever use these and make sure they aren't lurking to steal the order as they did mine and the refuse to refund the money!!!!

Helpful?
Vikram Mudpe
Vikram Mudpe
1 reviews
about 5 years ago
1 out of 5 stars

Delivery Courier service is very bad…

Delivery Courier service is very bad experience.We have send our material 137 kg from Chichwad to Penukonda. 37 kg material not delivered till date. No respose very very poor service. Please do not give reference about this courier.

Helpful?
about 5 years ago
1 out of 5 stars

Worst movers and packers ever in pune

Worst movers and packers ever in pune. I recommend not go for them for free also. Service is joke. Material will broke, not handle with care.

Helpful?
Sonya Kao
Sonya Kao
1 reviews
about 5 years ago
1 out of 5 stars

No understanding of normal COVID social…

No understanding of normal COVID social distancing protocols. Most companies understand the concept of no-contact delivery. Instead, the delivery person kept ringing my doorbell and then camped out in my driveway for a good while. Then he came back and started knocking on my door again. Forget COVID, that’s just creepy. I like this restaurant but as long as they’re using this delivery service, no!

Helpful?
about 5 years ago
1 out of 5 stars

This service is a joke

This service is a joke. Both Candice and Retina refused to refund my total bill due to an issue on their part.. so I'm now getting a refund of my salad and watch my family eat as I wait for Doordash to bring me dinner for their mistake. Never will I order from delivery. Com

Helpful?
about 5 years ago
1 out of 5 stars

Delivery.com SUCKS

I ordered food from a local restaurant. The original scheduled delivery time was more than 1.5 hours earlier than I got my food. I watched my driver drive away from my restaurant and home many times. I called to complain but was given absolutely no help. DELIVERY.COM SUCKS.

Helpful?
about 5 years ago
1 out of 5 stars

I’m only giving a one star because you…

I’m only giving a one star because you have to give some rating. 2 hours later. What horrible service. I know it takes longer to deliver where I live but two hours. Then I asked for just half a refund and someone is supposed to call within24 because management would have to approve. Oh and 2 hrs later still don’t have delivery.

Helpful?
Tward
Tward
1 reviews
about 5 years ago
1 out of 5 stars

Helluva scam

Helluva scam, upcharge cold food and deliver 2.5 hrs later than promised time. Glad I have basic survival skills or I would have starved

Helpful?
Lauren
Lauren
1 reviews
about 5 years ago
1 out of 5 stars

Shady business

I ordered using Delivery.com for a restaurant that is not even using the platform. The restaurant was very concerned I was able to do this. The restaurant could not fulfill my order through Delivery.com (They are not clients of Delivery,com) and I called Delivery for a refund. It's been a week and no refund. Shady business.

Helpful?
Darwin Miller
Darwin Miller
1 reviews
about 5 years ago
1 out of 5 stars

Always gives u 1 time when order and…

Always gives u 1 time when order and changes it to 30-45 more minutes. Worst service ever and they won't fix it. Will go bankrupt soon I hope.

Helpful?
Ac
Ac
1 reviews
about 5 years ago
1 out of 5 stars

Horrible service

Horrible service! It took 2 hours for my food to be delivered, it was cold, customer service was no help and refused to let me talk to a a manger. First and last time using this service again!

Helpful?
Ute Schwemmer
Ute Schwemmer
1 reviews
about 5 years ago
1 out of 5 stars

Be aware ! They charging a additional service charge

Be aware ! They started to add an additional service charge of over 10 % to the order - they claim is to offset Operational cost because of COVID but let’s be honest ... They not involved in the food delivery ! all they do is send a fax to the restaurant . They charge the restaurant a fee per order and now they charging the customer too !! Stop using them , call the restaurant directly .

Helpful?
Dustin Bowers
Dustin Bowers
1 reviews
about 5 years ago
1 out of 5 stars

Placed our first and last order with…

Placed our first and last order with this fraudulant curupt company. Driver was extremly rude and unfriendly almost droped our order as he ran off. Order was smashed and cold. To top it off we were overcharged on our credit card and when trying to get help from thier customer support you get the run around from thier lyers in forign contries. Continually asking for the same info over and over. Then ask for pruff of purchase. Looks like we will have to contact the local athorities. Dont waste your time or money you will just get ripped off.

Helpful?
about 5 years ago
1 out of 5 stars

Placed my first order with this…

Placed my first order with this company. It took almost three hours to get our delivery...will never use them again!!! Terrible service

Helpful?
Jeff Peterman
Jeff Peterman
1 reviews
about 5 years ago
1 out of 5 stars

Never use this app

Never use this app. I placed an order at 6:22pm and at 8:05, they told me the restaurant had closed and my food wouldn’t be delivered. Bunch of BS! After reading other reviews, I agree with everyone. Delivery.com, be better! You suck

Helpful?
Alan Hartman
Alan Hartman
1 reviews
about 5 years ago
1 out of 5 stars

Never use them!

After being an hour late, they texted me and said food was on the way. It wasn’t. I called restaurant and they said delivery person never showed or contacted them and it happens all the time from delivery.com. I had to drive and get food so restaurant would t loose a sale they couldn’t afford to lose. Of course, food was cold when I got home since it was waiting an hour. The customer service people at delivery.com are not capable or willing to actually do anything to make amends (they insultingly offered me 5000 credit units or something). Never use them!

Helpful?
about 5 years ago
1 out of 5 stars

Order took almost 2 hours to receive…

Order took almost 2 hours to receive and I’m thoroughly irritated with this CRAPPY ASS service!!!! NEVER USE THIS APP!!!!!

Helpful?
Myra Wood
Myra Wood
1 reviews
about 5 years ago
1 out of 5 stars

Our order took almost two hours to get…

Our order took almost two hours to get here, and the restaurant is literally 5 minutes away. We had to contact Delivery.com multiple times by both phone and email and were told conflicting stories about why it was taking so long. I will NEVER use this service again and I will be sure to tell everyone I know how awful they are as well.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About delivery.com

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.