Delche Gaming

BE CAREFUL Still waiting 3 months later for a refund!! I placed an order in June for a switch 2. The delivery date came and went so I sent several emails, but despite empty promises nothing arrived. I waited a further 4 weeks until I finally requested a refund. They have not responded to any of my correspondence since. I am still out of pocket and my children are still without a switch. Terrible company, pleaswbe careful. I will be reporting them.

Ordered a switch 2 in May told it wouldn’t arrive till late June, I had no issue with that. It then got to mid July no contact from them about any further delay so I emailed them got no response. Raised the issue with my bank got a full refund from them. My bank just now in August has informed me that they have disputed my claim so bank is still investigating, and still no communication from them. Rubbish company with rubbish customer service. Avoid at all costs

I've ordered a 30th edition PS5 controller which never arrived,after multiple times emailing them with no further response I understood they're proper scammers! This is really frustrating... Avoid at any cost!

I purchased a PlayStation 5 from Delche Gaming, and it was delivered in pristine condition, sealed and punctually. I am extremely satisfied with their dependability!

SCAM SITE STAY AWAY! SCAM SITE STAY AWAY! I've ordered a PS5 Pro from this company. I've placed this on a backorder after asking them when this would be dispatched. They gave me fairly close date so I went ahead. They were very responsive until the point they created the shipment label. The order hasn’t been picked up since 7th of July and today is 16th. They never responded to my emails what's going on. I've specially paid with Klarna, just to avoid the hassle to get my money back as I've seen the reviews here but the price was very tempting. Since then, I've got my PS5 Pro from Argos so Mr Maham Sandhu, don't even bother to send me anything. Check my tracking number yourself: H01M8A0077815175 This website is clearly a scam. STAY AWAY!

I placed an order for a Sony PlayStation Console in Grey, along with a DualShock Controller, and it was delivered promptly by Royal Mail. The tracking number for the shipment was DF691848736GB, and the product arrived well-packed and in excellent condition. I am very satisfied with the service provided and would certainly consider ordering again.

Keep up the great service

No issues, got my tracking a day after placing my order, and arrived safely

Quick and efficient delivery

Arrived on schedule and in the condition stated

Please avoid this company. I used them a few times for games which did arrive and they appeared reliable however I have since had games not arrive, no response to emails querying this and numerous requests to cancel preorders have been ignored. DO NOT ORDER FROM DELCHE GAMING

Fantastic service, received my 30th Anniversary dualsense in mint condition

TLDR; Ordered a PS5 Pro, waited 3 weeks, no response from their support email address, no PS5 Pro, they cancelled my order with no refund issued. Had to dispute via my credit card company. I ordered a PS5 Pro back on 5 July. I knew it was ‘back ordered’ at the time of purchase stock apparently due a week later (12/13 July). That date came around and the date moved back around a week to the 18 July. Come the 21 July it was saying 8 August. I emailed support on 21 July and received no response. I checked my order on 23 July and it was showing as cancelled with “refunded”. I emailed support again. I waited 2 more days, still no response from support and no refund. In the end, I contacted my credit card company and raised a dispute to get my money back. I internally debated whether to order from Delche Gaming at the time — (I normally stick to well known reputable vendors) but the nearly £100 saving swayed me along with reasonably positive TrustPilot reviews (at the time, a flood of negative since!) and some positive Reddit posts. Wish I hadn’t, but glad I ordered via credit card. Also wanted to leave this review (I very very rarely leave reviews on anything) so others can learn from my mistakes.

I’ve emailed 4 times now with no response. I cancelled my order then they finally sent the item, after I had bought it elsewhere. Still no, reply to my cancellation so I’ll need to go down the bank route as I paid on credit card

Ordered a Nintendo Switch 2 back in May 10th, iv waited so long for this console for my daughter that iv asked to cancel order and for a full refund of money i paid.im still awaiting my refund and it's been 2 weeks now I'm not getting any replys to my emails now. I'm going to get in contact with my credit card company now for them to deal with this company,I strongly recommend anyone not to buy anything from this company as it seems from these other reviews that this company is dodgy.

Wish I’d have read all previous reviews and I wouldn’t have fallen for purchasing the switch 2 from this company for my son’s 18th birthday. 3 months in and they have cancelled my order but not received any refund what so ever. Replied too to emails and ignored the rest. I don’t have much money and saved for this item. Absolutely disgusted that they can get away with ripping people off like this. DO NOT USE THIS COMPANY!!!!!

Placed an order on 30th June for ps5. Sent a query to customer care got response after 3rd mail that it would be dispatched today. Nothing yet, still waitingon delivery details. It's supposed to be a birthday present. Seeing other reviews thought this might push it up on priority.

Pre-Ordered Switch2 over 6 weeks ago, was told dispatch would be 27th/28th June due to being in the second wave of dispatch. Courier company (Evri) has stated they are waiting for the product to be sent to them (1st July) still no update and no Switch2.

Finally received my Nintendo Switch 2. Was kept up to date whenever I had a query or needed an update. As a small independent company had a better more personal experience than the soulless GAME.

Very happy with my purchase, and arrived in the condition stated