Delche Gaming

3.55 out of 5 stars
3.5
Great160 reviews

TrustScore

3.5
3.55 out of 5 stars
Great
5 out of 5 stars
97
4 out of 5 stars
4
3 out of 5 stars
0
2 out of 5 stars
8
1 out of 5 stars
51
160 reviews in total

Review summary

Delche Gaming has mixed reviews from customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Fantastic Build & Super Fast Delivery

Bought a few Switch and PS5 games from Delche Gaming. Delivery was free and fast, and the games arrived in perfect condi...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Preordered metal gear solid delta

Preordered metal gear solid delta. Took my money never received any shipping updates. Won’t respond to any of my message...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Still waiting for pre-order

Pre-ordered MGS Delta on 22/08. No delivery on launch day, no communication, no reply to emails. Website still at pre-or...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great Communication & Fast Shipping

I ordered Red Dead Redemption (Switch) and it arrived quickly via Royal Mail. The tracking number was TQ568422527GB, and...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Daisy Morris
Daisy Morris
1 reviews
6 months ago
5 out of 5 stars

Great prices

Great prices, fast delivery, and reliable service. Highly recommended.

Helpful?
Nayan
Nayan
1 reviews
6 months ago
5 out of 5 stars

excellent new company thats growing

excellent new company thats growing, very good prices, i recently bought a console from here (ps5 pro) and it was delivered on time with no problems, exactly as described, I was abit worried seeing the recent negative reviews, but they all seem to be about one product(switch2) but the rest of the reviews all look fine for the overall website, so i think maybe there was a supplier/internal issue that we are unaware of, hardly the retailers fault as these things can happen, but so far they not let me down and the cheaper prices means ill be buying my games from here going forward, i just hope they bring in some form of customer points or something, im sure they will, they seem to still be growing which is always nice to see. Hope to see them become as big as Game collection, means better prices for us gamers!

Helpful?
Harry Evans
Harry Evans
1 reviews
6 months ago
5 out of 5 stars

Website remembers preferences which…

Website remembers preferences which makes repeat shopping even easier. Very customer-friendly!

Helpful?
Oliver Martin
Oliver Martin
1 reviews
6 months ago
5 out of 5 stars

Sale prices are genuine discounts

Sale prices are genuine discounts, not inflated then reduced like some retailers. Great deals!

Helpful?
6 months ago
2 out of 5 stars

Bad customer service

Placed an order with them for the new Switch2 at the weekend and still haven’t received an email of confirmation or delivery date. Thank you for the reply, but the message sent today doesn’t give me any info as to order number, delivery estimated date. I’ve paid the full amount without any confirmation

Helpful?
 Ryan
Ryan
1 reviews
6 months ago
2 out of 5 stars

Beware

Good prices, but buyers beware. I ordered Elden Ring Nightreign on the 5th June and it's yet to turn up. Waited 4 working days from the day of ordering (as per their website's delivery expectations) with no dispatch confirmation then emailed customer support for an update. Received a relatively prompt reply apologising for the delay and was assured it would be sent out the next day. Almost seems like the order was completely forgotten about. Received a £2 refund which doesn't even cover postage. Exercise caution when buying.

Helpful?
Joseph Clark
Joseph Clark
1 reviews
6 months ago
5 out of 5 stars

Their new releases section is always up…

Their new releases section is always up to date with competitive pricing. Great for staying current!

Helpful?
6 months ago
1 out of 5 stars

Switch 2 preorder problem ps don't order from delche games

Hello! I ordered a switch 2 from this site. I was in a hurry I didn't read the description. But it going to arrive late and I cancelled my pre-order. And I got a switch 2 from Smyth's toys and it arrived on 7 June but this site didn't have it. Well I got my money back for which I am grateful. But it was scare!

Helpful?
Joseph Morris
Joseph Morris
1 reviews
6 months ago
5 out of 5 stars

Smooth transaction from start to…

Smooth transaction from start to finish. Will definitely shop here again.

Helpful?
George Fisher
George Fisher
1 reviews
6 months ago
5 out of 5 stars

Perfect service

Perfect service, fast delivery, and great prices. Highly recommend.

Helpful?
Samuel Owen
Samuel Owen
1 reviews
6 months ago
5 out of 5 stars

Saved £15 on God of War compared to…

Saved £15 on God of War compared to other retailers. Quick delivery and perfect packaging.

Helpful?
Naim Mazlan
Naim Mazlan
1 reviews
6 months ago
5 out of 5 stars

Customer service top notch

I originally preordered a switch 2 with them but didn't realise that the release was dated for late June. They sent me an email regarding this and whether I would like to proceed or get a refund. Ultimately I ended up opted for a refund which was prompt and effortless. Amazing customer service

Helpful?
Joshua Scott
Joshua Scott
1 reviews
6 months ago
5 out of 5 stars

Needed technical advice before…

Needed technical advice before purchasing and support team was knowledgeable and helpful.

Helpful?
Connor Young
Connor Young
1 reviews
6 months ago
5 out of 5 stars

The search function on the website…

The search function on the website works really well. Found exactly what I wanted quickly.

Helpful?
Oliver Thomas
Oliver Thomas
1 reviews
6 months ago
5 out of 5 stars

Security measures during checkout are…

Security measures during checkout are reassuring without being overly complicated. Well balanced!

Helpful?
6 months ago
5 out of 5 stars

Please I placed an order of PS5 slim…

Good communication quick response to complains Thanks

Helpful?
Stephen New
Stephen New
1 reviews
6 months ago
1 out of 5 stars

I have sent a number of messages about…

I have sent a number of messages about the purchase of the Nintendo switch 2 without reply?

Helpful?
Anthony
Anthony
1 reviews
6 months ago
2 out of 5 stars

Lied about delivery

Pre ordered the switch 2 on the 8th of may, website promised it’ll be shipped 1-2 days before release. Got an email a few days ago saying I’ll get it at the end of June. Such a joke

Helpful?
Claire Sims
Claire Sims
1 reviews
6 months ago
2 out of 5 stars

We’ve ordered a switch 2 but haven’t…

We’ve ordered a switch 2 but haven’t had any e mail confirmation or like others have said here they have had details of it being later now/ we’ve heard literally nothing!! UPDATE I have had a reply and been given an order number and a delivery date of next week

Helpful?
Jake M
Jake M
1 reviews
6 months ago
1 out of 5 stars

Strongly recommend avoiding

I pre ordered a Nintendo Switch 2 a month ago. I checked on the website and it said it would be delivered on the Fifth - the release date. I then got an email on Monday telling me all the stock had be assigned. They claimed "as advertised" this was not the case. I asked them to find a solution and have followed up but still have not heard anything 2 days later. I hope that they are able to find a solution but so far I'm still in the dark. It's my daughter's birthday present so if it doesn't show up I will be in real trouble

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Delche Gaming

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.