Delche Gaming
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Do NOT use this company - SCAM!
TLDR; Ordered a PS5 Pro, waited 3 weeks, no response from their support email address, no PS5 Pro, they cancelled my order with no refund issued. Had to dispute via my credit card company. I ordered a PS5 Pro back on 5 July. I knew it was ‘back ordered’ at the time of purchase stock apparently due a week later (12/13 July). That date came around and the date moved back around a week to the 18 July. Come the 21 July it was saying 8 August. I emailed support on 21 July and received no response. I checked my order on 23 July and it was showing as cancelled with “refunded”. I emailed support again. I waited 2 more days, still no response from support and no refund. In the end, I contacted my credit card company and raised a dispute to get my money back. I internally debated whether to order from Delche Gaming at the time — (I normally stick to well known reputable vendors) but the nearly £100 saving swayed me along with reasonably positive TrustPilot reviews (at the time, a flood of negative since!) and some positive Reddit posts. Wish I hadn’t, but glad I ordered via credit card. Also wanted to leave this review (I very very rarely leave reviews on anything) so others can learn from my mistakes.