DC Cargo Mall is a specialized online retailer focused on providing high-quality cargo securement solutions for a variety of customers, including truckers, pickup owners, and motorcyclists. The company offers a comprehensive range of products, such as ratchet straps, E-Track tie downs, load locks, and cargo load bars, designed to ensure safe and efficient transportation of goods. With a commitment to customer satisfaction, DC Cargo Mall provides fast shipping options and a satisfaction guarantee on their products.
The company's website features an easy-to-navigate interface that allows customers to find and purchase the necessary cargo equipment for their specific needs. DC Cargo Mall prides itself on delivering durable and reliable products that meet the demands of life on the road, making it a trusted choice for individuals and businesses alike.
DC Cargo Mall receives overwhelmingly positive feedback for its fast shipping and excellent customer service. Reviewers frequently highlight the quick delivery times and the helpfulness of the staff, noting that transactions are smooth and efficient.
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Many customers appreciate the follow-up communication to ensure their orders are correct and satisfactory. However, there are some critical comments regarding shipping issues, with a few customers experiencing delays and missing items. One reviewer specifically mentioned a frustrating shipping experience where their package was sent back and forth across the country. Despite these isolated complaints, the majority of consumers express high satisfaction with the product quality and overall service. Overall, DC Cargo Mall is viewed positively, with many recommending it for future purchases.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
249
100%
—
● Low
4.8 / 5 overall
=
249 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 249 most recent reviews.
Top praiseof 239 positive reviews
Delivery43%
103 mentions
Fast & efficient40%
95 mentions
Customer service38%
91 mentions
Prices & value24%
58 mentions
“Nice product , quick shipping”
On “Delivery” · Jun 13, 2018
Top complaintsof 8 negative reviews
Shipping50%
4 mentions
Payment issues25%
2 mentions
Delivery25%
2 mentions
“My package has literally been back and forth across the country twice and it’s still not here”
On “Shipping” · May 18, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
Overall good company to order from most prices are cheaper then most only down side is shipping tends to take a little while. Ground freight to get to cleveland is usually 5 to 10 business days but I'm ok with waiting since it's cheaper then most other places
Quality 21" Natural Rubber Tarp Straps With S Hooks
I use the tarp straps to secure freight and tarps. Both the Natural Rubber Straps and the 'S' hooks are top quality. The tarp straps have significant resistance stretch which keeps its tension throughout. The 'S' hooks are a good working size and strength. With multiple lengths available, these tarp straps can get the job done.
DC Cargo Mall conducts business in a professional manner. My order was processed, shipped and received in excellent condition in just a few business days.
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My experience placing my order was Outstanding and all products ordered arrived on time and shipping and emails were the best. I would recommend to anyone to rest assure you'll have the best ever dealing with this company. Oh did I mention that my salemas Joe was the the best ever explaining the product to the T.
I found DC Cargo Mall through a Google search for Galvanized E-track. Their price was competitive, plus they offered a coupon code. Shipped quickly (got them at my door in two days) at a fair price.
Thanks!
Product was what we needed. My only objection is the freight. We honestly would have been better to have gone to our local truck stop and picked up what we had to have. Your freight ran almost 25% of the cost of the goods.
I have to say that everything was shipped quickly and packaged good. Best of all what I ordered for which had some heavy and long pieces arrived in perfect condition and no damage. I will order from DC Cargo mall again in the future.
Excellent costumer service. Had to have custom made straps. They had them to me in the time that they were quoted. Very nice to have a company stand behind what they say will happen.
DC Cargo Mall was half the price of ULINE for the load bars I needed. I hesitantly ordered the half price load bars and expected the worse.
The load bars made it half way across the country in three days, ahead of my expected delivery date.
The load bars work perfectly and are a good quality.
I will definitely remember this company for my needs in the future.
DC Cargo Mall is a specialized online retailer focused on providing high-quality cargo securement solutions for a variety of customers, including truckers, pickup owners, and motorcyclists. The company offers a comprehensive range of products, such as ratchet straps, E-Track tie downs, load locks, and cargo load bars, designed to ensure safe and efficient transportation of goods. With a commitment to customer satisfaction, DC Cargo Mall provides fast shipping options and a satisfaction guarantee on their products.
The company's website features an easy-to-navigate interface that allows customers to find and purchase the necessary cargo equipment for their specific needs. DC Cargo Mall prides itself on delivering durable and reliable products that meet the demands of life on the road, making it a trusted choice for individuals and businesses alike.