Excellent service!
Top notch service! Even though they are primarily an online/ mail order company, they allowed one of our drivers to stop at their facility to pick up Etrack to fix a trailer that was o the road. Thanks DC Cargo Mall!

DC Cargo Mall is a specialized online retailer focused on providing high-quality cargo securement solutions for a variety of customers, including truckers, pickup owners, and motorcyclists. The company offers a comprehensive range of products, such as ratchet straps, E-Track tie downs, load locks, and cargo load bars, designed to ensure safe and efficient transportation of goods. With a commitment to customer satisfaction, DC Cargo Mall provides fast shipping options and a satisfaction guarantee on their products. The company's website features an easy-to-navigate interface that allows customers to find and purchase the necessary cargo equipment for their specific needs. DC Cargo Mall prides itself on delivering durable and reliable products that meet the demands of life on the road, making it a trusted choice for individuals and businesses alike.
DC Cargo Mall receives overwhelmingly positive feedback for its fast shipping and excellent customer service. Reviewers frequently highlight the quick delivery times and the helpfulness of the staff, noting that transactions are smooth and efficient.
Many customers appreciate the follow-up communication to ensure their orders are correct and satisfactory. However, there are some critical comments regarding shipping issues, with a few customers experiencing delays and missing items. One reviewer specifically mentioned a frustrating shipping experience where their package was sent back and forth across the country. Despite these isolated complaints, the majority of consumers express high satisfaction with the product quality and overall service. Overall, DC Cargo Mall is viewed positively, with many recommending it for future purchases.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 249 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 249 most recent reviews.
“Nice product , quick shipping”
“My package has literally been back and forth across the country twice and it’s still not here”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | — | 249 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.7 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: DC Cargo Mall is #1 of 5 on overall rating in this group.
249 reviews of DC Cargo Mall. Filter by what matters to you.
Top notch service! Even though they are primarily an online/ mail order company, they allowed one of our drivers to stop at their facility to pick up Etrack to fix a trailer that was o the road. Thanks DC Cargo Mall!
I ordered load bars and was promised they would be shipped the same day. They did not and I called Joe who contacted the shipper to see if he could reroute them because they would not have arrived prior to my departure. when the shipper told him they could not reroute them, Joe found a dealer who had some of the product and had them overnighted to me at his expense. I didn't have to keep calling to find the status, tracking numbers were provided, it was a pleasure to have someone care and take responsibility!!!!!!!!!! Thanks Joe at DC Cargo Mall, Blair
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Hello, I was very happy with my first order. I had found them through Amazon and decided to call them directly to order larger quantities plus some mix and match on some straps to equal "ten". They allowed me to do so and kept the price down. They even priced matched everything if I found the same item a little cheaper from other companies. I thought it was very nice of them to do that for me. I will call them for all my truck and trailer outfitting needs from now on. Eureka Slate Mine.
My sales person was very knowledgeable of your products, very helpful,spoke American English. He helped me decide which product would best fill my needs and suggested a less expensive one. We received it much sooner than I expected. Thanks
I wasn't able to determine how long it would take to get my order on the web site so I called and talked with sales department. They told me if I ordered Monday I would have the order by Friday. When I received the FedEx shipping confirmation it told me arrival would be Tuesday by 6pm, two working days after I was informed. It did work out and the items arrived at 1:43 on Tuesday just like FedEx said.
FAST!! Shipping and correct items sent. I recommend DC Cargo Mall.
After receiving my item, I realized I ordered the wrong item. After contacting dccargomall.com, it was eventually made right. Thanks for taking the time in making it right with the customer. Glad to see that matters. I will definitely do business with you guys in the future. Now I know you care about your customers, and knowing you already have quality products, makes it reassuring when spending my money. Thanks!!
DC Cargo Mall is a specialized online retailer focused on providing high-quality cargo securement solutions for a variety of customers, including truckers, pickup owners, and motorcyclists. The company offers a comprehensive range of products, such as ratchet straps, E-Track tie downs, load locks, and cargo load bars, designed to ensure safe and efficient transportation of goods. With a commitment to customer satisfaction, DC Cargo Mall provides fast shipping options and a satisfaction guarantee on their products. The company's website features an easy-to-navigate interface that allows customers to find and purchase the necessary cargo equipment for their specific needs. DC Cargo Mall prides itself on delivering durable and reliable products that meet the demands of life on the road, making it a trusted choice for individuals and businesses alike.
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