Fast and efficient order process.
Fast and efficient order process.

DC Cargo Mall is a specialized online retailer focused on providing high-quality cargo securement solutions for a variety of customers, including truckers, pickup owners, and motorcyclists. The company offers a comprehensive range of products, such as ratchet straps, E-Track tie downs, load locks, and cargo load bars, designed to ensure safe and efficient transportation of goods. With a commitment to customer satisfaction, DC Cargo Mall provides fast shipping options and a satisfaction guarantee on their products. The company's website features an easy-to-navigate interface that allows customers to find and purchase the necessary cargo equipment for their specific needs. DC Cargo Mall prides itself on delivering durable and reliable products that meet the demands of life on the road, making it a trusted choice for individuals and businesses alike.
DC Cargo Mall receives overwhelmingly positive feedback for its fast shipping and excellent customer service. Reviewers frequently highlight the quick delivery times and the helpfulness of the staff, noting that transactions are smooth and efficient.
Many customers appreciate the follow-up communication to ensure their orders are correct and satisfactory. However, there are some critical comments regarding shipping issues, with a few customers experiencing delays and missing items. One reviewer specifically mentioned a frustrating shipping experience where their package was sent back and forth across the country. Despite these isolated complaints, the majority of consumers express high satisfaction with the product quality and overall service. Overall, DC Cargo Mall is viewed positively, with many recommending it for future purchases.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 249 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 249 most recent reviews.
“Nice product , quick shipping”
“My package has literally been back and forth across the country twice and it’s still not here”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | 4.8 out of 5 (good) | — | 249 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.7 out of 5 (poor) | 1.4 out of 5 (poor) | — | 1,000 |
Bottom line: DC Cargo Mall is #1 of 5 on overall rating in this group.
249 reviews of DC Cargo Mall. Filter by what matters to you.
Thank you DC cargo that you send my 10ft E Tracks.
Ordered 12 left and 12 right outrigger brackets. They shipped 24 left . They did all they could to make it right.
I bought whole set of brackets clips and straps with intention of looping around cargo through clip and back out around next one because only saw 1 length strap didn't realize you have to cut the end of strap so you can feed it through the middle clip only straps and clips I saw on sight figured they would work together with out modifications
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The product itself is great quality and very well built. Plus, they are cheaper in price as what you find at the trailer dealer. I did have a shipping issue where all of the items that I needed weren't shipped, that's the only reason for the 4 stars. But, in their defense, the gentleman that I spoke to at customer service resolved the issue immediately and FedEx'd out the missing pieces. I would definitely recommend and will purchase from again.
The strap binders I purchased were very good quality but did not fit the design of my trailer. I hope to be able to return them.
quick shipping
Initial order process went well. Order received missing some minor items (orange safety caps) and some item not as ordered (tie down rings). In response to a follow-up email seeking feedback, I mentioned the problems and DC Cargo Mall responded appropriately, timely and all is good. FYI: missing items may be due to the packages arriving busted open. FEDEX abuse, order picked/packed wrong or improper packaging for heavy steel e-track ???
The purchasing experience was excellent and the guy on the phone was very polite and knowledgeable. But no instructions came with the items I bought and although we were able mount the tie downs it was not a pleasant experience as we were pretty much flying in the dark about how to do it and it probably took a lot longer to do it than it should have.
Overall good company to order from most prices are cheaper then most only down side is shipping tends to take a little while. Ground freight to get to cleveland is usually 5 to 10 business days but I'm ok with waiting since it's cheaper then most other places
DC Cargo Mall is a specialized online retailer focused on providing high-quality cargo securement solutions for a variety of customers, including truckers, pickup owners, and motorcyclists. The company offers a comprehensive range of products, such as ratchet straps, E-Track tie downs, load locks, and cargo load bars, designed to ensure safe and efficient transportation of goods. With a commitment to customer satisfaction, DC Cargo Mall provides fast shipping options and a satisfaction guarantee on their products. The company's website features an easy-to-navigate interface that allows customers to find and purchase the necessary cargo equipment for their specific needs. DC Cargo Mall prides itself on delivering durable and reliable products that meet the demands of life on the road, making it a trusted choice for individuals and businesses alike.
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