Pas de suivi du contrat MAX
Pas de suivi du contrat MAX. Produit de très moyenne qualité, malgré son prix.

Darty is a prominent online retailer specializing in electronics and technology products. The company offers a wide range of items including home appliances, consumer electronics, and IT equipment, catering to both individual consumers and businesses. With a focus on providing reliable products and services, Darty aims to meet the diverse needs of its customers in the rapidly evolving technology landscape. Operating primarily through its website, www.darty.com, the company facilitates easy access to a variety of well-known brands and cutting-edge technology solutions. Customers can find detailed product information, customer reviews, and comparison options, enabling informed purchasing decisions. Darty's commitment to customer satisfaction and transparency positions it as a trusted choice for those seeking quality electronics and technology products.
Darty receives mixed feedback from customers, highlighting both positive experiences and significant frustrations. Many reviewers appreciate the attentive and friendly staff, noting that they provide good service and helpful guidance in well-maintained stores.
Positive comments also emphasize the variety of products available and the efficiency of delivery. However, a substantial number of complaints focus on the poor quality of products and inadequate after-sales service, with several customers reporting unresolved issues and difficulties with repairs. Issues with the Darty Max subscription service are particularly criticized, with users expressing dissatisfaction over unfulfilled promises. Overall, while some customers have had satisfactory experiences, the recurring problems with service and product reliability lead to a predominantly negative sentiment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Comme toujours, Darty fait le job : service, livraison, mise en service : complet, et très bien”
“Nous avons souscrit un abonnement à Darty Max, service à fuir absolument”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.1 out of 5 (fair) | 100 out of 100 | 1.9 out of 5 (poor) | 1.8 out of 5 (poor) | — | 60 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Darty is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 1.9).
60 reviews of Darty. Filter by what matters to you.
Pas de suivi du contrat MAX. Produit de très moyenne qualité, malgré son prix.
J'ai fait des achats qui se sont bien passés, mais récemment j'ai signalé au service client une information incorrecte sur la fiche technique d'un produit sur le site (j'ai pu vérifier l'information sur l'emballage du produit en magasin). Après plus de 3 semaines et plusieurs relances, ils n'ont toujours pas corrigé le problème. Pas très sérieux...
Sur les conseils d'un vendeur, nous avons acheté un lave linge sèche linge Siemens en mars 2022 extension garantie 5 ans Depuis il est passé 5 fois en atelier "tout va bien " Hier lavage seul 5 heures pour cycle complet lavage plus séchage 2h35 annoncé. Ce matin après deux heures de séchage ai forcé arrêt...linge sec Les "palpeurs sont hs" Si darty nous avait cru,ils auraient changé la machine Nous serions contents Ils auraient gagné de l'argent
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Polarized pattern: few middle ratings. 52% of recent reviews are 4–5★ and 43% are 1–2★.
Darty is a prominent online retailer specializing in electronics and technology products. The company offers a wide range of items including home appliances, consumer electronics, and IT equipment, catering to both individual consumers and businesses. With a focus on providing reliable products and services, Darty aims to meet the diverse needs of its customers in the rapidly evolving technology landscape. Operating primarily through its website, www.darty.com, the company facilitates easy access to a variety of well-known brands and cutting-edge technology solutions. Customers can find detailed product information, customer reviews, and comparison options, enabling informed purchasing decisions. Darty's commitment to customer satisfaction and transparency positions it as a trusted choice for those seeking quality electronics and technology products.
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