Country Wine & Spirits

4.540247678018575 out of 5 stars
4.5
Excellent646 reviews

TrustScore

4.5
4.540247678018575 out of 5 stars
Excellent
5 out of 5 stars
520
4 out of 5 stars
53
3 out of 5 stars
18
2 out of 5 stars
12
1 out of 5 stars
43
646 reviews in total

Review summary

Country Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Sent the wrong thing in the mail

Sent the wrong thing in the mail. Offered to refund the price difference, instead of sending me the right thing. Now the...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

It took over 2 weeks to get my order

It took over 2 weeks to get my order. I was told one lie after another . Excuses all the time. I strongly suggest findin...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I wish I could give ZERO stars

I wish I could give ZERO stars. Emailed them to say I haven't received my order. They did NOT help. They directed me to ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Still waiting for order and/or a…

Still waiting for order and/or a response to my inquiry for tracking. Will be filing fraud on cc Monday morning and rep...Read more

0
0
🔥 High engagement

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Filter by rating:
DN
DN
1 reviews
over 5 years ago
5 out of 5 stars

I love Country Wine & Spirits

I love Country Wine & Spirits! Great prices and arrives within a week of ordering!

Helpful?
Sarah
Sarah
1 reviews
over 5 years ago
1 out of 5 stars

Never arrived despite 3 inquiries…

Never arrived despite 3 inquiries asking for assistance.

Helpful?
Donald Quint
Donald Quint
1 reviews
over 5 years ago
5 out of 5 stars

Great to deal with and good…

Great to deal with and good communication! Lots of products to choose from.

Helpful?
Tavius
Tavius
1 reviews
over 5 years ago
5 out of 5 stars

Awesome service

Awesome service, fast shipping, great prices

Helpful?
over 5 years ago
5 out of 5 stars

Five stars says it all

Five stars says it all! No comment required.

Helpful?
Tiffany
Tiffany
1 reviews
over 5 years ago
5 out of 5 stars

Awesome and fast delivery

Awesome and fast delivery! Great selections

Helpful?
Zac A
Zac A
1 reviews
over 5 years ago
5 out of 5 stars

Always excellent service

I live in Pennsylvania and have placed several orders with CW Spirits now. They always ship quickly and items have always arrived packed well in good condition. Highly recommend

Helpful?
Todd Webster
Todd Webster
1 reviews
over 5 years ago
4 out of 5 stars

Great service speed and packaging

Great service speed and packaging, would earn the 5th star if: - Myers bottle was glass as pictured rather than the plastic I received - selection increases for my favorite Tequilas (Anejo/Double Anejos) - more competitive $ w/my usual mail order spirit store (Old Towne Tequila) Happy they're providing another option, thank you for the service.

Helpful?
over 5 years ago
1 out of 5 stars

Took too long to ship

Took too long to ship. Got incorrect info on when items shipped. Blamed FedX Once friends got my gifts they loved the packaging and products.

Helpful?
Mark McSherry
Mark McSherry
1 reviews
over 5 years ago
5 out of 5 stars

no problem with my first order

no problem with my first order

Helpful?
Big Burly
Big Burly
1 reviews
over 5 years ago
5 out of 5 stars

My favorite online shop for cocktails ingredients

Wide selection of spirits, mixers, and other ingredients to make cocktails. Fast shipping and very well packaged!

Helpful?
Reseller
Reseller
1 reviews
over 5 years ago
5 out of 5 stars

The packaging was excellent!

The packaging was excellent! I can't comment on the product. I haven't tried it. But it shipped quickly and arrived completely intact. So, we're happy!

Helpful?
KNS
KNS
1 reviews
over 5 years ago
2 out of 5 stars

Delivery arrived 2 weeks late without…

Delivery arrived 2 weeks late without any notification of it being late or why it was late. It was a birthday gift but was ruined since it was delivered so late. Never patronizing this company again.

Helpful?
DL
DL
1 reviews
over 5 years ago
5 out of 5 stars

Excellent Customer Service

I recently purchased spirits from CWS. There was issue with the shipping. FedEx lost my package and then delivered the replacement package to the incorrect address. I contacted customer service via email and they went above and beyond to help resolve the issue. They were willing to file a lost package claim with FedEx and send a new package. Fortunately the package was located and has since been delivered. Point of all this is that the customer service that I received from CWS is very hard to find in this day and age.

Helpful?
Alex Mage
Alex Mage
1 reviews
over 5 years ago
5 out of 5 stars

Pretty great service.

Pretty great service.

Helpful?
Vickie
Vickie
1 reviews
over 5 years ago
5 out of 5 stars

Well packaged and great Mystery Gift

Everything arrived well packed, and the mystery gift was a very nice Yucatan liquor.

Helpful?
over 5 years ago
1 out of 5 stars

Disaster

Disaster. My uncle's 80th birthday on Aug. 16 and the scotch we bought him still has not arrived.

Helpful?
Shannon Gross
Shannon Gross
1 reviews
over 5 years ago
5 out of 5 stars

Awesome Company got exactly what I…

Awesome Company got exactly what I ordered. Arrived on exact day.

Helpful?
Donna Myers
Donna Myers
1 reviews
over 5 years ago
1 out of 5 stars

Order never sent to client (it's been 12 days)

I ordered a bottle of Champagne for a client (8/14), paid for the 2 day shipping, the champagne still has not been received and it's been 12 days. I called last week, spoke with Aaron about it, was told I would receive the express shipping refund, (just rec'd email today that I was getting a refund for the shipping, but have not actually received the refund)... I called today (8/26), spoke with Aaron asking why my client has still NOT received the champagne, he said he would call me back... I'm still waiting for the return call, and my client to receive their congratulatory champagne. I would like a straight answer, if Aaron doesn't know what happened, who does?!?! All I know is I bought a bottle of champs for my client and it hasn't been received. :(

Helpful?
over 5 years ago
2 out of 5 stars

FIRST IT WAS DAMAGED ON ROUTE

FIRST IT WAS DAMAGED ON ROUTE, HAD TO WAIT FOR USPS TO DELIVER. THEY DIDN'T RING DOORBELL, HAD TO WAIT ANOTHER DAY. SUPPOSED TO GET 10 DOLLARS OFF NEXT ORDER. SHOULD HAVE BEEN THIS ORDER. BUT UNFORTUNATELY I WILL ORDER AGAIN.........WHEW!

Helpful?

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