Country Wine & Spirits

4.540247678018575 out of 5 stars
4.5
Excellent646 reviews

TrustScore

4.5
4.540247678018575 out of 5 stars
Excellent
5 out of 5 stars
520
4 out of 5 stars
53
3 out of 5 stars
18
2 out of 5 stars
12
1 out of 5 stars
43
646 reviews in total

Review summary

Country Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Sent the wrong thing in the mail

Sent the wrong thing in the mail. Offered to refund the price difference, instead of sending me the right thing. Now the...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

It took over 2 weeks to get my order

It took over 2 weeks to get my order. I was told one lie after another . Excuses all the time. I strongly suggest findin...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I wish I could give ZERO stars

I wish I could give ZERO stars. Emailed them to say I haven't received my order. They did NOT help. They directed me to ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Still waiting for order and/or a…

Still waiting for order and/or a response to my inquiry for tracking. Will be filing fraud on cc Monday morning and rep...Read more

0
0
🔥 High engagement

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Filter by rating:
Steven Siegel
Steven Siegel
1 reviews
over 5 years ago
5 out of 5 stars

When Fedex mishandled the delivery

When Fedex mishandled the delivery, CW contacted me, let me know what happened and re-shipped with another carrier. Their customer service was excellent and the value of the purchase was, as usual, vey good.

Helpful?
over 5 years ago
5 out of 5 stars

I was very pleased with my selection

I was very pleased with my selection. Will be ordering again very soon. Maybe something different.

Helpful?
Chuck
Chuck
1 reviews
over 5 years ago
5 out of 5 stars

Great product selection

Great product selection, nice website, secure packaging, prompt delivery. Now if you could just send along a drinking buddy...

Helpful?
Edward Perry
Edward Perry
1 reviews
over 5 years ago
5 out of 5 stars

Fast easy and free shipping

Easy to use web site, many items cheaper than local, free shipping on orders over a small dollar amount. Great packing and arrived earlier than promised.

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Tim Yeakel
Tim Yeakel
1 reviews
over 5 years ago
5 out of 5 stars

CW is a great way to get the spirits I…

CW is a great way to get the spirits I want. They have a great selection and the prices are very competitive. The fact they offer free shipping is a big plus. I highly recommend them, especially in this time when it is uncomfortable to go out. The only thing I would like to see is them offering the 1.75L bottle of Buffalo Trace Bourbon.

Helpful?
over 5 years ago
5 out of 5 stars

What an amazing experience. Well Done!

What an amazing experience! Somehow the original shipment was lost, then found damaged, and soon returned to the CWS. Throughout the entire process, I was kept abreast of all the developments. All the “legwork” was done from CWS’s end. I felt so cared for! Their aid through swift communication actually made the process effortless. I am most grateful and hope I have many opportunities to tell of the excellent care and service extended to me! Thank you CWS! Well Done!

Helpful?
Rich Whiting
Rich Whiting
1 reviews
over 5 years ago
3 out of 5 stars

I really appreciated being able to…

I really appreciated being able to purchase the crown royal peach...but for 70$ per bottle! When I saw the price on the website I automatically thought it was the big bottles! You live and you learn I guess.

Helpful?
over 5 years ago
5 out of 5 stars

Great service after many orders

Great service after many orders

Helpful?
Janice T
Janice T
1 reviews
over 5 years ago
1 out of 5 stars

Bottle came damaged

Bottle came damaged. Seal was broken and it leaked. Company would only reimburse me 50%? Since the seal was broken I was concerned that it may have been tampered with so I didn't want to drink anything that was left but wanted a replacement. They wouldn't replace it when it was there fault on bad shipping.

Helpful?
RHN
RHN
1 reviews
over 5 years ago
4 out of 5 stars

Took a while to get here but that wasn’t CW&S fault.

Shipping was fast. The shipper was slow. Took a while to get here. My Scotch went from CA, to CA, AZ, NM, OK, IA, IL, OH, PA, PA, PA, MD, MD, to me (LOL). Always wanted to try 30 year old scotch but that should be barrel aged.

Helpful?
Laurence Ross
Laurence Ross
1 reviews
over 5 years ago
3 out of 5 stars

Original delivery was returned because…

Original delivery was returned because of damage to the shipper. However I was happy to hear they would resend the product and file a claim with the shipper without any issue to me. Still awaiting for my purchase to be received should arrive tomorrow cant wait.

Helpful?
George Schwab
George Schwab
1 reviews
over 5 years ago
5 out of 5 stars

Straightforward website

Straightforward website, great selection, good prices & quick delivery.

Helpful?
over 5 years ago
5 out of 5 stars

Something went wrong with my delivery…

Something went wrong with my delivery but it was corrected quickly once discovered. I’m impressed with the way it was handled. I appreciate the packaging and the security of the items. I will be ordering from you again soon. Thank you

Helpful?
Francis Melan
Francis Melan
1 reviews
over 5 years ago
5 out of 5 stars

They fixed an issue quickly

They fixed an issue quickly. They also put the customer first.

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Beth Duffy
Beth Duffy
1 reviews
over 5 years ago
5 out of 5 stars

The product was good and the service…

The product was good and the service was great.

Helpful?
Dan Dick
Dan Dick
1 reviews
over 5 years ago
5 out of 5 stars

Always get what we order quickly

Always get what we order quickly, well packaged, and accurately.

Helpful?
over 5 years ago
5 out of 5 stars

Prices were reasonable

Prices were reasonable. Shipping took a couple days longer than it was supposed to but that is normal with everything now.

Helpful?
over 5 years ago
5 out of 5 stars

I had a problem with delivery but they…

I had a problem with delivery but they made it right and I finally got it (covid times). I got my vodka and happy as a bird.

Helpful?
over 5 years ago
1 out of 5 stars

I ordered this as a birthday gift 21/2…

I ordered this as a birthday gift 21/2 weeks ago, and the recipients still have not received it. What rating would you give yourselves for that type of performance?

Helpful?
over 5 years ago
4 out of 5 stars

The liquor was great

The liquor was great, got exactly what I ordered and it arrived by Fedex Ground in less than a week, going from one coast to the other. I don't like the styrofoam nuggets you used for packing. I didn't have those on my first delivery from you all. Those things are very hard to dispose of - they stick to everything and end up all over the place.

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