outstanding customer service
Amazing customer service and follow up. Would highly recommend this business.
Country Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
I wish I could give ZERO stars. Emailed them to say I haven't received my order. They did NOT help. They directed me to ...Read more
Still waiting for order and/or a response to my inquiry for tracking. Will be filing fraud on cc Monday morning and rep...Read more
Amazing customer service and follow up. Would highly recommend this business.
You use FedEx and their customer service is horrible! I never got my package and when I did get a package it was the wrong one addressed to someone else!😡 I called them, they said someone would pick it up the next day and FedEx never showed up, called or sent a message as to why. I'm done! Won't be doing business with you until you change couriers.
Great experience all the way around. Fast shipping and great prices!!
Packaged excellent will order again
Absolutely the gift and service I was hoping for! A bottle of Tito’s for my dear friend/cousin to celebrate her Covid-19 recovery! Thank you!
First order from CW did not go smoothly - shipping was a mess. But I like the choices and the prices so I kept on and so did customer service. It was corrected and came packed really well and delivered a day early. GREAT service catch.
Website was easy to use. My order arrived quickly. There was a small problem with the order. I contacted customer support and they resolved my issue quickly. Will use them again for sure.
Pennsylvania allowed me to get creative as the liquor stores shut down!! Found CWS on the web and started ordering! The first 2 orders required more time for shipping but after that my orders were received in a most timely fashion!! Better yet the boxes arrive at my door with no stress and the shipping enclosures are impeccable!! Love your company!!!
Super fast shipping and fantastic packaging!
Fast shipping and excellent packaging! Not to mention a huge selection to choose from. Definitely my go to from this point forward.
Great service on time delivery
Everything got delivered on time and was in one piece and rum is very good
Product arrived intact but 2 days later than expected and much later than my other wine delivery service. A little bit too pricey for the white wines that I perused. I was really just looking for the top shelf vodka. Amount needed to spend for free shipping is too much.
Great selection, speedy delivery!
we paid for two day shipping and got it in five days
Easy website to navigate. Easy to order and prompt shipment. It's my new go-to place for what we need!!
Ordering liquor online, so minimum complaints, however the first order I had one of the bottles were unraveled and the top of it was stained/dirty The drink was from mexico allegedly so I thought maybe the far journey, it was to be expected. Anyways my second experience shipping wasn't what it said it would be but things happen, my issue is with the customer service representatives on the website, so many spelling errors, lackluster/nonchalant responses, they reply like they're talking to a friend they don't wanna speak to at the moment or something, really not professional at all, maybe it's time to invest more into that...
Easy ordering process and quick delivery! All good!
I would’ve given 5 if you offered 100 proof Smirnoff. You are still much appreciated. Saves me time and frees me from the long lines at the local ABC Stores.
Quick and accurate delivery!
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