Country Wine & Spirits

4.540247678018575 out of 5 stars
4.5
Excellent646 reviews

TrustScore

4.5
4.540247678018575 out of 5 stars
Excellent
5 out of 5 stars
520
4 out of 5 stars
53
3 out of 5 stars
18
2 out of 5 stars
12
1 out of 5 stars
43
646 reviews in total

Review summary

Country Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Sent the wrong thing in the mail

Sent the wrong thing in the mail. Offered to refund the price difference, instead of sending me the right thing. Now the...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

It took over 2 weeks to get my order

It took over 2 weeks to get my order. I was told one lie after another . Excuses all the time. I strongly suggest findin...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I wish I could give ZERO stars

I wish I could give ZERO stars. Emailed them to say I haven't received my order. They did NOT help. They directed me to ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Still waiting for order and/or a…

Still waiting for order and/or a response to my inquiry for tracking. Will be filing fraud on cc Monday morning and rep...Read more

0
0
🔥 High engagement

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Tara
Tara
1 reviews
over 5 years ago
5 out of 5 stars

outstanding customer service

Amazing customer service and follow up. Would highly recommend this business.

Helpful?
over 5 years ago
1 out of 5 stars

You use FedEx and their customer…

You use FedEx and their customer service is horrible! I never got my package and when I did get a package it was the wrong one addressed to someone else!😡 I called them, they said someone would pick it up the next day and FedEx never showed up, called or sent a message as to why. I'm done! Won't be doing business with you until you change couriers.

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over 5 years ago
5 out of 5 stars

Great experience all the way around!!

Great experience all the way around. Fast shipping and great prices!!

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over 5 years ago
5 out of 5 stars

Super great

Packaged excellent will order again

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Deborah Hoops
Deborah Hoops
1 reviews
over 5 years ago
5 out of 5 stars

Absolutely the gift and service I was…

Absolutely the gift and service I was hoping for! A bottle of Tito’s for my dear friend/cousin to celebrate her Covid-19 recovery! Thank you!

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Suzanne
Suzanne
1 reviews
over 5 years ago
5 out of 5 stars

Mistakes Happen

First order from CW did not go smoothly - shipping was a mess. But I like the choices and the prices so I kept on and so did customer service. It was corrected and came packed really well and delivered a day early. GREAT service catch.

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Eric
Eric
1 reviews
over 5 years ago
5 out of 5 stars

Will use them again for sure.

Website was easy to use. My order arrived quickly. There was a small problem with the order. I contacted customer support and they resolved my issue quickly. Will use them again for sure.

Helpful?
over 5 years ago
5 out of 5 stars

So Easy!!

Pennsylvania allowed me to get creative as the liquor stores shut down!! Found CWS on the web and started ordering! The first 2 orders required more time for shipping but after that my orders were received in a most timely fashion!! Better yet the boxes arrive at my door with no stress and the shipping enclosures are impeccable!! Love your company!!!

Helpful?
over 5 years ago
5 out of 5 stars

Super fast shipping and fantastic…

Super fast shipping and fantastic packaging!

Helpful?
over 5 years ago
5 out of 5 stars

Fast shipping and excellent packaging

Fast shipping and excellent packaging! Not to mention a huge selection to choose from. Definitely my go to from this point forward.

Helpful?
tammi
tammi
1 reviews
over 5 years ago
5 out of 5 stars

Great service on time delivery

Great service on time delivery

Helpful?
over 5 years ago
5 out of 5 stars

Everything got delivered on time and…

Everything got delivered on time and was in one piece and rum is very good

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Robert  Wilde
Robert Wilde
1 reviews
over 5 years ago
3 out of 5 stars

Product arrived intact but 2 days later…

Product arrived intact but 2 days later than expected and much later than my other wine delivery service. A little bit too pricey for the white wines that I perused. I was really just looking for the top shelf vodka. Amount needed to spend for free shipping is too much.

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T.G.
T.G.
1 reviews
over 5 years ago
5 out of 5 stars

Awesome!

Great selection, speedy delivery!

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Rich
Rich
1 reviews
over 5 years ago
2 out of 5 stars

we paid for two day shipping and got it…

we paid for two day shipping and got it in five days

Helpful?
Michele
Michele
1 reviews
over 5 years ago
5 out of 5 stars

Easy website to navigate

Easy website to navigate. Easy to order and prompt shipment. It's my new go-to place for what we need!!

Helpful?
over 5 years ago
3 out of 5 stars

Great website, customer service.. eh

Ordering liquor online, so minimum complaints, however the first order I had one of the bottles were unraveled and the top of it was stained/dirty The drink was from mexico allegedly so I thought maybe the far journey, it was to be expected. Anyways my second experience shipping wasn't what it said it would be but things happen, my issue is with the customer service representatives on the website, so many spelling errors, lackluster/nonchalant responses, they reply like they're talking to a friend they don't wanna speak to at the moment or something, really not professional at all, maybe it's time to invest more into that...

Helpful?
Lee
Lee
1 reviews
over 5 years ago
5 out of 5 stars

Great!

Easy ordering process and quick delivery! All good!

Helpful?
Tony Morgan
Tony Morgan
1 reviews
over 5 years ago
4 out of 5 stars

I would’ve given 5, lol.

I would’ve given 5 if you offered 100 proof Smirnoff. You are still much appreciated. Saves me time and frees me from the long lines at the local ABC Stores.

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ALAN M KOVITZ
ALAN M KOVITZ
1 reviews
over 5 years ago
5 out of 5 stars

Quick and accurate delivery!

Quick and accurate delivery!

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