Country Wine & Spirits

4.540247678018575 out of 5 stars
4.5
Excellent646 reviews

TrustScore

4.5
4.540247678018575 out of 5 stars
Excellent
5 out of 5 stars
520
4 out of 5 stars
53
3 out of 5 stars
18
2 out of 5 stars
12
1 out of 5 stars
43
646 reviews in total

Review summary

Country Wine & Spirits is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Sent the wrong thing in the mail

Sent the wrong thing in the mail. Offered to refund the price difference, instead of sending me the right thing. Now the...Read more

0
0
🔥 High engagement
POPULAR
2 out of 5 stars
2/5

It took over 2 weeks to get my order

It took over 2 weeks to get my order. I was told one lie after another . Excuses all the time. I strongly suggest findin...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I wish I could give ZERO stars

I wish I could give ZERO stars. Emailed them to say I haven't received my order. They did NOT help. They directed me to ...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Still waiting for order and/or a…

Still waiting for order and/or a response to my inquiry for tracking. Will be filing fraud on cc Monday morning and rep...Read more

0
0
🔥 High engagement

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Addie Blocker
Addie Blocker
1 reviews
almost 5 years ago
1 out of 5 stars

Did not receive my order and treated rudely…

Did not receive 2 bottles of sparkling wine costing 60 dollars plus. When I called about it they evaded me and didn’t even address it like they said they would. The next day they acted like they didn’t know what was going on and hung up on me. Then kept sending me to voicemail. It’s a hit or miss. If your expensive package gets lost don’t expect this company to act upstanding about addressing the issue.both people lied about what they were going to do and then they treated me rudely. Buy at your own risk.

Helpful?
Neno Kaljic
Neno Kaljic
1 reviews
almost 5 years ago
1 out of 5 stars

On December 9th I bought 1 bottle of…

On December 9th I bought 1 bottle of spirit! On December 21st someone called me to ask me my address which is required at time of purchase??!! Two weeks for 1 bottle of spirit??!! Don't buy from them

Helpful?
Robin Holcomb
Robin Holcomb
1 reviews
about 5 years ago
5 out of 5 stars

This service is excellent

This service is excellent; both products in well protected packaging and the customer service.

Helpful?
lamit
lamit
1 reviews
about 5 years ago
4 out of 5 stars

Normal company...

Country Wine & Spirits is a normal company. I ordered here only once, there were no problems with my order. So it seems to me that I will order on its site again. The selection is really very good and of high quality :)

Helpful?
Dem Sunga
Dem Sunga
1 reviews
about 5 years ago
5 out of 5 stars

They have a great selection and they an excellent services.…

They have a great selection and they a have a best price. They also deliver on time which makes it a big plus, a staff that very accommodating in with our orders over the phone and well knowledgeable with their products that they sell. this is gonna be my favorite wine and spirits store. I will surely recommend this store to my friends and colleagues.

Helpful?
Emily Kimani
Emily Kimani
1 reviews
about 5 years ago
1 out of 5 stars

I have never received the order

I have never received the order

Helpful?
Goldie
Goldie
1 reviews
about 5 years ago
5 out of 5 stars

Great company product arrived on time…

Great company product arrived on time and not broken.

Helpful?
about 5 years ago
5 out of 5 stars

great service but i do have problems…

great service but i do have problems logging into my account. i usually have to order as a guest.

Helpful?
KF
KF
1 reviews
about 5 years ago
1 out of 5 stars

For the second time in a row an order…

For the second time in a row an order of mine was sent back to your warehouse. I time my orders around events I organize and the latest shipment will not get here on time. The first time this happened I was told it was the US post Office’s fault and I saw that you changed to UPS. But now it has happened again on a large order of nearly $1,000. I called your hotline on Thursday and was told I would receive a call back or email to explain what happed. I have received neither. This is unacceptable.

Helpful?
Norm
Norm
1 reviews
about 5 years ago
5 out of 5 stars

Took longer than Expected for delivery.

Took longer than Expected for delivery.

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D Green
D Green
1 reviews
about 5 years ago
5 out of 5 stars

Ordering was easy and straightforward

Ordering was easy and straightforward. I live on the East Coast and was surprised how quickly I received my order.

Helpful?
about 5 years ago
5 out of 5 stars

This was a present for my son's…

This was a present for my son's birthday. It arrived on time and he is enjoying it. I myself seldom if ever drink whiskey. I bought it for my son you did great with your delivery. I was impressed with the packaging. Should the occation arise again I shall order from you again. Thanks Ed

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Susan sadlon
Susan sadlon
1 reviews
about 5 years ago
5 out of 5 stars

I love that the orders go right threw…

I love that the orders go right threw and it seems to be on time. Also great variety of stuff to pick from,

Helpful?
RD
RD
1 reviews
about 5 years ago
1 out of 5 stars

I never received my package

I never received my package. UPS said they delivered it to my house but I never received it. Since I was to sign for it, where did it go. Since I had to prove my age, where did it go. I need to know how I should proceed

Helpful?
Shenik
Shenik
1 reviews
about 5 years ago
5 out of 5 stars

👍satisfied

👍 satisfied

Helpful?
Tim Bogins
Tim Bogins
1 reviews
about 5 years ago
3 out of 5 stars

Only cause you guy Consistently run out…

Only cause you guy Consistently run out of Patron when other websites have it Available.

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John Findlay
John Findlay
1 reviews
about 5 years ago
5 out of 5 stars

Online delivery to Wisconsin

CWS was one of the few online liquor stores where I could purchase a fine bottle of Bourbon and have it delivered as a gift to northern Wisconsin. Thank you for the great service!

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about 5 years ago
3 out of 5 stars

CW&S has a great selection of wine and…

CW&S has a great selection of wine and spirits and a very good website with excellent order processing. However, the shipping charges are very high and serve to deter me from additional purchases.

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Joseph Niemi
Joseph Niemi
1 reviews
about 5 years ago
2 out of 5 stars

Discount code they sent me did not…

Discount code they sent me did not work. No way to use points from previous purchases for the 'points discount'. I am a "vault member" and did not receive my 'Free Gift".

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Mary Greiser
Mary Greiser
1 reviews
about 5 years ago
4 out of 5 stars

Received my order in good shape

Received my order in good shape. However for the price of shipping I don't think it should have gone usps. They required a signature and they arrived at my door without a mask. This resulted in my order being delayed probably sitting in the hest.

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