I'm pleased with my collaboration with…
I'm pleased with my collaboration with CE. They're great people and the service is excellent. I hope this collaboration will last a long time. Thank you.
3.9
Great
146 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Courier Expert has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Lack of Transparency – Two Different Prices for the Same Job
Courier Expert claims to be a transparent company, stating that drivers receive 60% of the amount paid by the customer. But after weeks of testing and cross-checking their system, we can confidently say: this is not true. Before writing this review, we tested the same scenario multiple times over several weeks, and the results were always the same. If you go on their website as a customer and request a quote, you will see one price. But the exact same job appears in the driver app with a lower “customer price,” and drivers are offered 60% based on that reduced figure — not the actual amount charged to the customer. I would attach a screenshot comparison, but unfortunately cannot at the moment. Still, any registered driver can verify this easily. This is not an isolated case or a technical glitch — it’s a consistent pattern. So Courier Expert, how do you explain advertising honesty and transparency while using two different pricing systems?
Great Opportunities
Just started, gear App. lots of opportunities. . almost busy every day.
Professional
Professional
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.courierexpert.co.uk
All reviews
146 total • Write a review
Showing 81 - 90 of 142 reviews
AB
Very good company love working with…
Very good company love working with them very helpful and considerate
Date of experience: May 6, 2024
MS
Courier Expert
Courier Expert From my very first job till my present has always been of a very professional attitude ,well organised , and a pleasure doing business with them
Date of experience: April 22, 2024
DC
We have been a Transport provider for…
We have been a Transport provider for Courier Expert for some time. The staff are always incredibly helpful and efficient on extra job allocation for our vehicles.
Date of experience: April 2, 2024
RT
Limited jobs
The jobs shown on their website aren't all available in the app. No job has been assigned to me despite matching their 60% rate and being approved on their platform. Poor experience, would avoid
Date of experience: March 27, 2024
MI
Excellent Courier Service for self employed drivers
I found courier expert app user friendly. Support team is thoroughly professional and supportive. Initially I was unable to get jobs but after 30 days got frequent deliveries to complete. Give full marks to courier experts 😇
Date of experience: March 26, 2024
MF
Good for flexibile,and very help for me.
Good for flexibile,and very help for me.
Date of experience: March 18, 2024
AQ
Brilliant Company
Great Company to work for so far
Date of experience: February 25, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.