I'm pleased with my collaboration with…
I'm pleased with my collaboration with CE. They're great people and the service is excellent. I hope this collaboration will last a long time. Thank you.
3.9
Great
146 reviews
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Review summary
Courier Expert has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Lack of Transparency – Two Different Prices for the Same Job
Courier Expert claims to be a transparent company, stating that drivers receive 60% of the amount paid by the customer. But after weeks of testing and cross-checking their system, we can confidently say: this is not true. Before writing this review, we tested the same scenario multiple times over several weeks, and the results were always the same. If you go on their website as a customer and request a quote, you will see one price. But the exact same job appears in the driver app with a lower “customer price,” and drivers are offered 60% based on that reduced figure — not the actual amount charged to the customer. I would attach a screenshot comparison, but unfortunately cannot at the moment. Still, any registered driver can verify this easily. This is not an isolated case or a technical glitch — it’s a consistent pattern. So Courier Expert, how do you explain advertising honesty and transparency while using two different pricing systems?
Great Opportunities
Just started, gear App. lots of opportunities. . almost busy every day.
Professional
Professional
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.courierexpert.co.uk
All reviews
146 total • Write a review
Showing 141 - 142 of 142 reviews
V
Valw
US
Great Service - A*
Delivered a bed ordered from Argos and they were great. Arrived when they said they would, they contacted me up front to tell me exactly when they would be arriving and even rang me for directions when they couldn't find the house (they didn't abandon the delivery like others have done before them). Good job!
Date of experience: June 13, 2017
DG
Great Service
Great fast service at fantastic price. The lady on the phone was very polite and helpful, would recommend and use again!
Date of experience: October 28, 2016
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