I'm pleased with my collaboration with…
I'm pleased with my collaboration with CE. They're great people and the service is excellent. I hope this collaboration will last a long time. Thank you.
3.9
Great
146 reviews
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Review summary
Courier Expert has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Lack of Transparency – Two Different Prices for the Same Job
Courier Expert claims to be a transparent company, stating that drivers receive 60% of the amount paid by the customer. But after weeks of testing and cross-checking their system, we can confidently say: this is not true. Before writing this review, we tested the same scenario multiple times over several weeks, and the results were always the same. If you go on their website as a customer and request a quote, you will see one price. But the exact same job appears in the driver app with a lower “customer price,” and drivers are offered 60% based on that reduced figure — not the actual amount charged to the customer. I would attach a screenshot comparison, but unfortunately cannot at the moment. Still, any registered driver can verify this easily. This is not an isolated case or a technical glitch — it’s a consistent pattern. So Courier Expert, how do you explain advertising honesty and transparency while using two different pricing systems?
Great Opportunities
Just started, gear App. lots of opportunities. . almost busy every day.
Professional
Professional
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.courierexpert.co.uk
All reviews
146 total • Write a review
Showing 71 - 80 of 142 reviews
DD
100% worth working with!
Great experience to do work with this company, always there to help with anything that I could possibly be stuck on and great with communication!
Date of experience: August 10, 2024
BM
Friendly, punctuality and relatable
Good communication, which makes my life easier as a driver. And makes all the customers happy at the end of the day. We handle all the customers goods with care, and make sure that the customers receive all their goods in good condition.
Date of experience: July 30, 2024
NC
Great communication,detailed…
Great communication,detailed instructions, friendly helpful staff
Date of experience: July 25, 2024
SA
Sharan A
US
Can be frustrating
It’s decent pay when you get allocated but it’s very unreliable. If you have a car/small van there are more jobs for you. I have a large van and barely find any work even when applying for large or small van deliveries. I will bid for 10 deliveries a day and have so many days I don’t get selected at all despite being fairly nearby and applying quick. It’s so frustrating.
Date of experience: May 29, 2024
SR
It is a scam?
I just wanted to know if your ups drivers come to collect items, pay cash and pick up items and deliver to your client or is this a scam? I get so many people telling me the above to collect items I have advertised on market place. They've also asked me to pay upfront and the delivery driver will pay me back? Please clarify. Thx.
Date of experience: May 27, 2024
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