I'm pleased with my collaboration with…
I'm pleased with my collaboration with CE. They're great people and the service is excellent. I hope this collaboration will last a long time. Thank you.
3.9
Great
146 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Courier Expert has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
Lack of Transparency – Two Different Prices for the Same Job
Courier Expert claims to be a transparent company, stating that drivers receive 60% of the amount paid by the customer. But after weeks of testing and cross-checking their system, we can confidently say: this is not true. Before writing this review, we tested the same scenario multiple times over several weeks, and the results were always the same. If you go on their website as a customer and request a quote, you will see one price. But the exact same job appears in the driver app with a lower “customer price,” and drivers are offered 60% based on that reduced figure — not the actual amount charged to the customer. I would attach a screenshot comparison, but unfortunately cannot at the moment. Still, any registered driver can verify this easily. This is not an isolated case or a technical glitch — it’s a consistent pattern. So Courier Expert, how do you explain advertising honesty and transparency while using two different pricing systems?
Great Opportunities
Just started, gear App. lots of opportunities. . almost busy every day.
Professional
Professional
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.courierexpert.co.uk
All reviews
146 total • Write a review
Showing 61 - 70 of 142 reviews
jo
Excellent allocation process...
The allocation process is always so smooth. Jobs are regular for car level couriers, and the app is so simple and easy to use. Only reservation I have with the company is there 30 day payment system. Hopefully it will be reviewed in the future to a weekly payment. Overall excellent vibes with the company.
Date of experience: September 30, 2024
UA
Best courier service
Its been less than a month with courier expert and im fully impressed by their hard work timely interaction with the driver and support Highly professionals and supporting team Im fully confident do my jobs that if i would have got into trouble they are at my back all the time to help me and support
Date of experience: September 27, 2024
Dd
After trying courier expert
After trying courier expert, I have to say people and the support is one of the best in the industry, fast and very efficient, payment are as it states and on time. But above all the detailed information provided for each delivery is the best I have seen, for a seasoned delivery driver this is gold.
Date of experience: September 27, 2024
RA
Raj A
US
Great App and Pay Rates
The app is so easy to use and the pay rates for couriers are very fair. Best and most consistent pay I’ve seen. Ideally could do with more work but is a good addition to have alongside other work when trying to find jobs back to home direction.
Date of experience: September 27, 2024
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.