I'm pleased with my collaboration with…
I'm pleased with my collaboration with CE. They're great people and the service is excellent. I hope this collaboration will last a long time. Thank you.
3.9
Great
146 reviews
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💬Hasn't replied to negative reviews
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Review summary
Courier Expert has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Lack of Transparency – Two Different Prices for the Same Job
Courier Expert claims to be a transparent company, stating that drivers receive 60% of the amount paid by the customer. But after weeks of testing and cross-checking their system, we can confidently say: this is not true. Before writing this review, we tested the same scenario multiple times over several weeks, and the results were always the same. If you go on their website as a customer and request a quote, you will see one price. But the exact same job appears in the driver app with a lower “customer price,” and drivers are offered 60% based on that reduced figure — not the actual amount charged to the customer. I would attach a screenshot comparison, but unfortunately cannot at the moment. Still, any registered driver can verify this easily. This is not an isolated case or a technical glitch — it’s a consistent pattern. So Courier Expert, how do you explain advertising honesty and transparency while using two different pricing systems?
Great Opportunities
Just started, gear App. lots of opportunities. . almost busy every day.
Professional
Professional
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.courierexpert.co.uk
All reviews
146 total • Write a review
Showing 51 - 60 of 142 reviews
CE
Really good support from the team and…
Really good support from the team and good rates
Date of experience: November 19, 2024
AB
Done my first job was nice and easy
Done my first job was nice and easy
Date of experience: November 17, 2024
RW
Review
Not enough work.Would like to know how all the members are kept happy or am I doing something wrong
Date of experience: November 7, 2024
P
Peter
US
Payed for hire and reward insurance to…
Payed for hire and reward insurance to join courier expert, plus £80 sign up fee with standing order of £10 a month. I bid for jobs and give time to pick up, no response and job was still advertised an hour later. On 2 occasions was emailed and asked if I could cover job, on both occasions I replied with yes and the work was given to someone else. So be warned this company is not as honest as they make you believe. If you just want to throw your money away, then it’s a great company to work for.!!
Date of experience: November 5, 2024
Dd
Very professional and fast opening…
Very professional and fast opening account all information and very helpful best app platform
Date of experience: October 10, 2024
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