Review summary

Courier Expert has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

c
I'm pleased with my collaboration with…

I'm pleased with my collaboration with CE. They're great people and the service is excellent. I hope this collaboration will last a long time. Thank you.

Lack of Transparency – Two Different Prices for the Same Job

Courier Expert claims to be a transparent company, stating that drivers receive 60% of the amount paid by the customer. But after weeks of testing and cross-checking their system, we can confidently say: this is not true. Before writing this review, we tested the same scenario multiple times over several weeks, and the results were always the same. If you go on their website as a customer and request a quote, you will see one price. But the exact same job appears in the driver app with a lower “customer price,” and drivers are offered 60% based on that reduced figure — not the actual amount charged to the customer. I would attach a screenshot comparison, but unfortunately cannot at the moment. Still, any registered driver can verify this easily. This is not an isolated case or a technical glitch — it’s a consistent pattern. So Courier Expert, how do you explain advertising honesty and transparency while using two different pricing systems?

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All reviews

146 total • Write a review

Showing 41 - 50 of 142 reviews
c
2 out of 5 stars

Very few jobs

Well, after registration with premium i booked for my first job on 6th January. So its more or less after two weeks. But i was expecting more job as its delivery members pays premium. So, honestly my experience with courier experts is not good. if the experience gets better definitely i would update my review.

Date of experience: January 1, 2025

BY
5 out of 5 stars

Thank you so much Service was perfect…

Thank you so much Service was perfect today it was easy to book and courier delivered my parcel less than one hour!!!

Date of experience: December 24, 2024

CK
5 out of 5 stars

Great to deal with

Great to deal with, and provide a fair price for a good job.

Date of experience: December 20, 2024

RK
5 out of 5 stars

New starter

I'm happy to join with CE.

Date of experience: December 4, 2024

D

Dan

US

1 out of 5 stars

Not enough jobs to go to the ever…

Not enough jobs to go to the ever growing list of drivers. In 3 months I’ve put in for 142 jobs and only got 9. I wouldn’t bother

Date of experience: December 4, 2024

RM
5 out of 5 stars

Great service really helped me out of a…

Great service really helped me out of a jam.

Date of experience: November 27, 2024

I
5 out of 5 stars

Honest and helpful all the time

Honest and helpful all the time

Date of experience: November 25, 2024

hh
1 out of 5 stars

Total rubbish

Total rubbish. Never was given job don’t waste your money…

Date of experience: November 24, 2024

c
5 out of 5 stars

Good at work principle

Customer service staffs are very attentive, high on atert, and guide you to your feet. Honest, and reliable company, I give ten stars👏🏿

Date of experience: November 23, 2024

SS
5 out of 5 stars

First Job

My first job I got from Courier Expert, Sam is Very helpful explained everything to me and was happy to answer any questions. Worth a try

Date of experience: November 21, 2024

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