I'm pleased with my collaboration with…
I'm pleased with my collaboration with CE. They're great people and the service is excellent. I hope this collaboration will last a long time. Thank you.
3.9
Great
146 reviews
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💬Hasn't replied to negative reviews
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Review summary
Courier Expert has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Lack of Transparency – Two Different Prices for the Same Job
Courier Expert claims to be a transparent company, stating that drivers receive 60% of the amount paid by the customer. But after weeks of testing and cross-checking their system, we can confidently say: this is not true. Before writing this review, we tested the same scenario multiple times over several weeks, and the results were always the same. If you go on their website as a customer and request a quote, you will see one price. But the exact same job appears in the driver app with a lower “customer price,” and drivers are offered 60% based on that reduced figure — not the actual amount charged to the customer. I would attach a screenshot comparison, but unfortunately cannot at the moment. Still, any registered driver can verify this easily. This is not an isolated case or a technical glitch — it’s a consistent pattern. So Courier Expert, how do you explain advertising honesty and transparency while using two different pricing systems?
Great Opportunities
Just started, gear App. lots of opportunities. . almost busy every day.
Professional
Professional
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.courierexpert.co.uk
All reviews
146 total • Write a review
Showing 31 - 40 of 142 reviews
M
Great app with features that make…
Great app with features that make finding work easy. Prompt service from staff.
Date of experience: January 29, 2025
AS
Great company to do work for.
Great company to do work for.
Date of experience: January 22, 2025
jh
Really good company.
This is the first time using this company. It's well structured and the app is really easy to use. The company tells you what your doing and they confirm the jobs by phone.
Date of experience: January 21, 2025
AH
Fake Job Offers - Scam
I am absolutely outraged by my experience with this platform. I joined with the expectation of securing courier jobs, but after applying for over 100 jobs and receiving absolutely NO offers, it’s crystal clear this platform is a scam. They charged me over £90, promising access to job opportunities, yet I’ve gotten nothing in return. Not one offer! I reached out multiple times, hoping to get some support or at least a refund, but they flat-out refused. This company has stolen my money and wasted my time, offering no transparency or help. I’ve had enough. I’ve already taken legal action against them. Do NOT waste your time or money on this platform. They will take your money and leave you hanging with zero results. I also would like to add I want to warn everyone about the hidden fees this company imposes. If you cancel your membership, they charge an extra £12, regardless of whether you found a job through them or not. Their priority seems to be squeezing as much money as possible from customers, rather than actually helping them.
Date of experience: January 20, 2025
IT
Took a few days to get my first job but…
Took a few days to get my first job but job went smoothly.
Date of experience: January 10, 2025
MD
The lifetime fee was paid back on my…
The lifetime fee was paid back on my first job!
Date of experience: January 9, 2025
LC
Can’t fault at all
Can’t fault this at all, got a call explaining what I needed to do, addresses and details clearly mapped out, instructions given to me regarding names of who is at the other end. A great experience all round for me.
Date of experience: January 8, 2025
LC
Brilliant app for courier companies
Brilliant app for courier companies
Date of experience: January 7, 2025
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