Review summary

Courier Expert has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

c
I'm pleased with my collaboration with…

I'm pleased with my collaboration with CE. They're great people and the service is excellent. I hope this collaboration will last a long time. Thank you.

Lack of Transparency – Two Different Prices for the Same Job

Courier Expert claims to be a transparent company, stating that drivers receive 60% of the amount paid by the customer. But after weeks of testing and cross-checking their system, we can confidently say: this is not true. Before writing this review, we tested the same scenario multiple times over several weeks, and the results were always the same. If you go on their website as a customer and request a quote, you will see one price. But the exact same job appears in the driver app with a lower “customer price,” and drivers are offered 60% based on that reduced figure — not the actual amount charged to the customer. I would attach a screenshot comparison, but unfortunately cannot at the moment. Still, any registered driver can verify this easily. This is not an isolated case or a technical glitch — it’s a consistent pattern. So Courier Expert, how do you explain advertising honesty and transparency while using two different pricing systems?

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All reviews

146 total • Write a review

Showing 21 - 30 of 142 reviews
A
4 out of 5 stars

Very good company straight forward…

Very good company straight forward system.

Date of experience: March 15, 2025

rc
5 out of 5 stars

Great experience

Great experience

Date of experience: March 13, 2025

S
5 out of 5 stars

Good company to work with

I work with Courier Expert as an independent courier and have found them to be very easy to communicate with and the availability of jobs have been all around the country. Jobs are offered on varying vehicle size which helps you decide if you can accommodate the parcels or not. Have had some good work through this site.

Date of experience: March 4, 2025

c
5 out of 5 stars

Good communication and good selection…

Good communication and good selection of work available

Date of experience: March 4, 2025

IF
5 out of 5 stars

Awesome app

Awesome app

Date of experience: March 1, 2025

P
5 out of 5 stars

Great company and easy to use app can’t…

Great company and easy to use app can’t fault the service.

Date of experience: February 25, 2025

cm
5 out of 5 stars

Love this company

Love this company

Date of experience: February 24, 2025

M
5 out of 5 stars

Hello!

Hello! About the Curier Expres is better,is good. Only need change the program...I mean... booked job for next day,not in same day and sort time, because not have time take the job quickly.Is better like nother Company removals: Anyvan,Compare the Van and Man,etc...theat Company offer job for next day and rest off day a week.Thank you!

Date of experience: February 22, 2025

AR
1 out of 5 stars

if you are in Yorkshire not enough jobs…

if you are in west Yorkshire not enough jobs available. And whenever there is job available they pay rate is very less if you bid more then the price you have been offered.you don’t get job . There should be option for trial period before paying for joining fee and monthly subscription. So that you can decide if it’s good for you are not. I have paid £120 to join but I realised subscription is not worthwhile. I requested to cancel the subscription after 5 days of joining and requested refund because I never used there services but not reply through email. Luckily I paid through PayPal. I opened a case through PayPal let see what is the outcome.

Date of experience: February 13, 2025

JR
1 out of 5 stars

Beware this company is a complete scam…

Beware this company is a complete scam i will also be taking them to the ombudsman regarding my refund total missleading information on there site. No job no work no profit do not join this site. Be warned. Look out for there new video going live on tick toc Instagram and facebook within the next few hours to warn people from this company... lets stick together and get this lot shut down. And if you reply to this post with any nonsense ill be paying tick toc for more publications so your company ends up going viral im now coming after you my friend.. Mr Pervez Mr Faraz ahmad i told you dont reply with nonsen all your posted quotes are not confirmed jobs but you advertise like they are thats why your going viral. Owner will be name and shamed once located on linked inn. Quick response to this review says it all about you guys lol notifications on for trust pilot so you can respond to this stream of negativity reviews this shows how unprofessional you are and you know clearly what your doing. Keep the £100 because bad publicity its gonna cost you a hell of alot more.

Date of experience: February 6, 2025

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