I'm pleased with my collaboration with…
I'm pleased with my collaboration with CE. They're great people and the service is excellent. I hope this collaboration will last a long time. Thank you.
3.9
Great
146 reviews
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💬Hasn't replied to negative reviews
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Review summary
Courier Expert has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Lack of Transparency – Two Different Prices for the Same Job
Courier Expert claims to be a transparent company, stating that drivers receive 60% of the amount paid by the customer. But after weeks of testing and cross-checking their system, we can confidently say: this is not true. Before writing this review, we tested the same scenario multiple times over several weeks, and the results were always the same. If you go on their website as a customer and request a quote, you will see one price. But the exact same job appears in the driver app with a lower “customer price,” and drivers are offered 60% based on that reduced figure — not the actual amount charged to the customer. I would attach a screenshot comparison, but unfortunately cannot at the moment. Still, any registered driver can verify this easily. This is not an isolated case or a technical glitch — it’s a consistent pattern. So Courier Expert, how do you explain advertising honesty and transparency while using two different pricing systems?
Great Opportunities
Just started, gear App. lots of opportunities. . almost busy every day.
Professional
Professional
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.courierexpert.co.uk
All reviews
146 total • Write a review
Showing 11 - 20 of 142 reviews
G
G-VAN
US
I was looking for a better app than CX…
I was looking for a better app than CX and decided to join this platform because they promised 60% take on what customer is charged. But, after paying £120 as joining fee, since 2 weeks I only got 1 job for which i got £42. I applied jobs everyday but won't get accepted even after reducing my price. There is no much job available in Northampton and I even tried to go to London as a headstart so that i can get accepted for jobs but still the story was the same. I sent a mail that i want to cancel my subscription and then they accepted the only job i got. I don't know on what criteria the jobs are allocated but it didn't help me ar all. I have requested for cancellation of my subscription including the refund. I hope they atleast process my refund.
Date of experience: April 18, 2025
DH
I really enjoyed working with your…
I really enjoyed working with your team. You all are very professional, and I had a great experience with communication and coordination throughout the project.
Date of experience: April 17, 2025
SJ
Looking to join CE
I'm looking at joining CE to get some more courier work, I only run a small hatchback car (ford focus), & am based in the Manchester area. Having read a lot of the reviews, there's a mixed bag, good, bad, terrible. I'm looking for a genuine answer, is it worth joining??. I understand it won't make me a living wage, but just a bit extra on top of what I'm earning now. Cheers.
Date of experience: April 16, 2025
OC
I recently used Courier Expert.
I use Courier Expert to help start my own courier company. The app is really easy to use. The support is excellent. Couldn’t ask for better
Date of experience: April 5, 2025
NC
Don't waste your money
Don't waste your money. Doesn't look like it sounds. Three hundred £ job - minus 60% CE fee - minus your fuel - insurance + goods = 'I don't give a shit abt you'
Date of experience: April 3, 2025
PH
Don't Bother!
Do not bother!! Complete waste of money! There is less than 30 jobs in the whole of the UK on the site everyday. Plus with what they pay if you do manage to get a job you would go bankrupt! I emailed support complaining and asking for a refund to which I got a sarcastic reply and a partial refund. AVOID! DO NOT GIVE THEM YOUR MONEY!!!
Date of experience: March 28, 2025
vc
Waste of time and £120
Waste of time and £120. Was promised a job to get me started. Never happened. Applied for around 10 local jobs at the standard rate, nothing. I felt deceived after what I was told before joining up
Date of experience: March 18, 2025
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