Review summary

Courier Expert has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

c
I'm pleased with my collaboration with…

I'm pleased with my collaboration with CE. They're great people and the service is excellent. I hope this collaboration will last a long time. Thank you.

Lack of Transparency – Two Different Prices for the Same Job

Courier Expert claims to be a transparent company, stating that drivers receive 60% of the amount paid by the customer. But after weeks of testing and cross-checking their system, we can confidently say: this is not true. Before writing this review, we tested the same scenario multiple times over several weeks, and the results were always the same. If you go on their website as a customer and request a quote, you will see one price. But the exact same job appears in the driver app with a lower “customer price,” and drivers are offered 60% based on that reduced figure — not the actual amount charged to the customer. I would attach a screenshot comparison, but unfortunately cannot at the moment. Still, any registered driver can verify this easily. This is not an isolated case or a technical glitch — it’s a consistent pattern. So Courier Expert, how do you explain advertising honesty and transparency while using two different pricing systems?

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All reviews

146 total • Write a review

Showing 101 - 110 of 142 reviews
cs
5 out of 5 stars

It’s a really good company to work with.

It’s a really good company to work with. I am very happy for the experience and opportunity that they offer to me.

Date of experience: November 21, 2023

C
4 out of 5 stars

I like the app and for my opinion is…

I like the app and for my opinion is great opportunity to make some money. The bad thing is that can not find so many jobs and you can not do as a full time job. Also, an other bad thing is: they are paying you after 30 days from the time you made the invoice.

Date of experience: November 5, 2023

c
5 out of 5 stars

Great people on phone and App works

Great people on phone and App works

Date of experience: October 26, 2023

TJ
5 out of 5 stars

Jobs are allocated quickly and phone…

Jobs are allocated quickly and phone calls followed up promptly. Staff are pleasant and helpful. When contacted with an issue it is dealt with professionally and quickly

Date of experience: October 22, 2023

S
5 out of 5 stars

Great opportunity

Help line is good and friendly and always willing to help they are easy to access and will help in anyway they can to make the day easier. App is not the best but its easy enough to use. Jobs do stay on there for a while (quoted jobs) but in regards to how it all works overall is good. Would like to have the opportunity to have more jobs to be planned as that would also make it easier for people.

Date of experience: October 19, 2023

IB
5 out of 5 stars

Very good apps

Very good apps, I used for long time, payments are always in time, easy to use and clear everything in a app.

Date of experience: October 3, 2023

c
5 out of 5 stars

Flexible work with decent pay rate

Flexible work with decent pay rate

Date of experience: September 28, 2023

Je
5 out of 5 stars

Good choice of jobs and good…

Good choice of jobs and good communication when they are allocated

Date of experience: September 25, 2023

JS
5 out of 5 stars

Great company to work with

Great company to work with. Jobs are priced clearly. App has a good layout and easy to understand.

Date of experience: September 24, 2023

Rm
5 out of 5 stars

It's Really great work with courier expert

It's Really great work with courier expert as its easy going and very flexible so I loved it ..

Date of experience: September 22, 2023

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