Very helpful staff very satisfied
Very helpful staff very satisfied
Collingwood Insurance Services UK Ltd
Reviews 1,000β’
4.2
Money & Insurance4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
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4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
π¬Hasn't replied to negative reviews
π
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
She is been great
She is been great Done in no time Many thanks π
Helpful and friendly
Lisa was excellent friendly helpful made my day
AVOID COLLINGWOOD AT ALL COSTS!
AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and donβt overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). Iβve lost Β£160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and itβs not worth it! Regardless of policy you go for its clear that you will be at loss!
Company details
Information provided by various external sources
No description available yet.
Contact info
π
Website
www.collingwood.co.uk
All reviews
1,000 total β’ Write a review
Showing 71 - 80 of 996 reviews
S
Sabaha
US
Take care before insuring, will try take your money and reason it based on their policy
Cancelled my insurance and didnβt provide the money back, suggest you find a better and honest company that will try and scam you and will find ways to cut your money
Date of experience: January 13, 2025
GO
Lisa and Sarah were absolutely greatβ¦
Lisa and Sarah were absolutely great made everything easy and simple were straight to the point about everything would definitely be back to renew
Date of experience: January 10, 2025
IS
Very good experience
Very good experience! Well done
Date of experience: January 9, 2025
V
Vic
US
READ THE SMALLPRINT!!! massive cancellation fees
please please be careful when taking out this policy which at first, seems good value for your kids first car insurance policy. HOWEVER, what is not made clear (only in the smallest of smallprint) and after purchase has been made. Is that as soon as your child passes their test, the policy is cancelled and you have to pay a steep cancellation charge, PLUS cancellation charge of at least Β£40. Charges for cancellation also include card administration fees, arrangement fees by a broker and then the percentage of premium calculated on whichever month you cancel in. I foolishly took this policy out when my daughter had been driving almost a year, was ready to take her test and I had purchased her a little car, she passed within 8 weeks, and I presumed I could ring the company and pay an additional fee now she had passed to keep the policy. this is not the case. They do not offer you this option at all. The ONLY option is to cancel and pay more money (on top of the money you have already paid for the actual policy). I have complained to the company, an the broker and have been told that I was directed to the policy wording after purchase, and this clearly stated the fee structure upon cancellation. Bit late for me now!! PLEASE BE WARY!!!
Date of experience: January 9, 2025
J
Jay
US
Caution - be sure to read the small print
Be sure to read the small print when dealing with this company. When you insure a learner driver, who then pass (say for example within 6 months) - they charge an additional Β£40 "cancellation fee" to the policy. This is never made clear at the start of the term, similarly, even though I suspect they knew 6 months in, they only contact you in the last month. This meant you cannot claim a credit back for the 6 months when the insurance was not needed but you have no option other than to pay the fine or be threatened with their Bailiffs. Very underhand tactics.
Date of experience: January 7, 2025
MF
Lisa was a great help and a greatβ¦
Lisa was a great help and a great explainer and I understood everything really good
Date of experience: January 7, 2025
AD
Fantastic service from Lisa
Fantastic from start to finish - I had the pleasure of dealing with Lisa Thompson who took her time so explain everything to me in great detail, she made everything so simple! Lisa really is a credit to the company!!
Date of experience: January 6, 2025
MR
Review
I would describe my experience with Collingwood Insurance as fantastic and very practical. Sarah was very friendly and helpful with the documents I needed. I really appreciated this. Thank you.
Date of experience: January 2, 2025
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