Over a year ago
What did i even expectd from an online frelance banking… I ddnt like my experience here. For people who are used to traditional banking system, when everything is not online — dont waste you time here
Over a year ago
I think it's safe to say this company was an exit scam. Multiple people report suspicious account closures by one person, "Colin." I fortunately did not deposit any money into my Lance account when it... See more
Over a year ago
Lance has sent me a check but I couldn't get it cashed and that's not right I've messaged them over and over again because I took the check to ace check cashing here in Lumberton NC and they said they... See more
Over a year ago
I've had the account open for 2 years and only started using it recently. I had one single transaction and they closed my account. Now I have $35.52 that I cannot access. And they will not let me tran... See more
What did i even expectd from an online frelance banking… I ddnt like my experience here. For people who are used to traditional banking system, when everything is not online — dont waste you time here
I think it's safe to say this company was an exit scam. Multiple people report suspicious account closures by one person, "Colin." I fortunately did not deposit any money into my Lance account when it still existed, but others have not been so lucky and have gotten scammed out of thousands of dollars. I tore up my Lance card about a week ago. The app no longer exists on the AppStore, their Instagram has been abandoned since 2022 and their website is similarly dead. This company should be investigated.
Lance has sent me a check but I couldn't get it cashed and that's not right I've messaged them over and over again because I took the check to ace check cashing here in Lumberton NC and they said they can't verify it so I messaged them to call them and verify it so I can cash it and get my money my messages is ignored
I've had the account open for 2 years and only started using it recently. I had one single transaction and they closed my account. Now I have $35.52 that I cannot access. And they will not let me transfer it out. This bank is a scam 100%. Avoid
Lance closed my account for no reason. I tried to transfer funds and it never transferred. I contacted support team and for hours no response. Late in the evening I get an email that my account is closed and it is a irreversible decision. very weird to say the least! If you have a Business take your Money else where. This company isn't reliable and don't offer any perks. Customer support is non-existent . You can have payroll going an they randomly close your account.if I could give this a ZERO I would. this is a honest review! 0/0
It has been three months since my account was closed. Customer service said the check was sent, but I haven't received anything. Now customer service says that they will do an additional check and will not refund my money. Please avoid these scammers! They are withholding my $6,000 for no reason
They definitely steals money. Been almost 6 months & I still never received my $2k check. Literally closed my account for no reason. Only person works there is “Colin” & he will stop responding to you immediately once you catch on!
Worst banking app ever. I reported a suspicious transaction on my account. They froze my account and closed it. The only person that seems to work there is some guy named Colin. He told me that they were sending me a check in the mail within 30 days. It’s been a month and I have not received the check yet. He is no longer responding to my emails and when I try and get support using their chat feature, he closes the chat and says the issue was “solved”. Do NOT use this bank. There’s definitely something wrong going on here.
Canceled and locked account for suspicious activity. Sale on ebay refunded considered suspicious. Not sure cant reach anyone. I need my account number its linked to ebay and haveing issues 2witching lance offof it
The account setup was difficult. After three attempts I was finally able to get through all the glitching during the setup process. I did not link any bank account, and I thankfully did not deposit any money. After a couple of days, I logged into the app to deposit some money, and I was notified that my account had been closed due to suspicious activity. I reached out via chat and the chat representative, Colin, confirmed that the account is closed and that this cannot be reversed. No further explanation as to what suspicious activity caused this. I asked, but again, no further explanation. There was no suspicious activity on my end because all I did was set up an account. Why wouldn't they give me any clarification as to what was their determination, or why wouldn't they be willing to assist in resolving this? Don't waste your time with this app. It seems suspicious, and almost fraudulent as to how they operate.
The customer service/ Tech response team is horrible, Still having issues with Plaid No one has replied to me. Also, it took 1 week for a Deposit from my bank, I did this twice. I'm wondering if I'm going to have a hard time receiving funds from my customers
Takes like 4 days for $$$ to hit account, the stacks are great and help keep everything organized for taxes. Overall good online bank for starter/simple businesses
So far, I love it. Still trying to figure it out for me and my business.
This is by far the best bank for freelancers I’ve had my account for over six months now and even did a bank dispute and they handled it very well and I got my money back. I highly recommend this bank. Thank you so much and have a great day! Kind Regards, Lucinda Kerrigan, CRW, CC
Fraudulent transaction was made in my account. I spoke with fraud department to confirm that my account was compromised. I'm unable to use my account because it's closed and no card has been issued due to the lack of customer service.
My account has been closed and my funds with it. No customer service number to call and find out information on the supposed suspicious activity or to confirm the return of my funds. I found a number for customer service listed by Lance but it goes to Campbells snack foods...dont trust this company ***edit after reply*** the suspected suspicious activity doesn't address any specifics. I run a legitimate business with a business license validated by my city of residence and should be able to dialogue about what activity was in question on my account. And the email only addressed part of the funds in the account, not my most recent deposit. Your reply is inadequate
Zero customer service, can't deposit check through app, have had 2 customers pay me over a week ago and hasn't posted to my account. Stay away from these people
Michael Butler This company is terrible they closed my account with over 15 grand in it it has been over three weeks and I have not received a check I have been reaching out for some type of tracking number they never respond to my emails they keep telling me to wait for an email from a representative never received anything someone needs to report them
I like lance they're recognized by paying platforms I use and convenient for me to. They have self explanatory app you can download to your phone makes life easier in a freelancers world. Easy to apply and fast approval. I recommend them.
No customer service I funded my account and it was immediately taken and they closed my account. I'm still trying to find out where my funds have disappeared to
Based on analysis of 35 reviews rated 1-2 stars for Lance - Freelance Banking
“Multiple people report suspicious account closures by one person, "Colin”
“Customer support is non-existent”
“I contacted support team and for hours no response”
“Zero customer service, can't deposit check through app, have had 2 customers pay me over a week ago and hasn't posted...”
“Been almost 6 months & I still never received my $2k check”
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CrowdTrust is a review platform designed to empower consumers by providing a space for sharing and accessing honest feedback about various services and products. The company focuses on facilitating transparency in the financial sector, particularly in areas related to money and insurance. By enabling users to submit and read reviews, CrowdTrust helps individuals make informed decisions about their financial choices. The platform caters to a diverse audience, including consumers seeking reliable information about banking services, insurance products, and other financial offerings. With a user-friendly interface, CrowdTrust aims to build trust among users by highlighting authentic experiences and ratings. This commitment to transparency positions CrowdTrust as a valuable resource for those navigating the complexities of financial services.
Lance - Freelance Banking receives mixed feedback from users, with a notable number of complaints regarding account management and customer service. Many reviewers express frustration over sudden account closures, often without clear explanations, leading to difficulties in accessing funds. Issues with customer support are prevalent, with consumers reporting long wait times and unresponsive service, particularly from a staff member named Colin. On a more positive note, some users appreciate the platform's organization for tax purposes and find it beneficial for managing freelance finances. A few customers even express satisfaction with their overall experience, highlighting the ease of use for simple business needs. However, the negative experiences overshadow the positives, leading to a sentiment that leans towards caution.
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