CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

 

© 2026 TrustNew, Inc. All rights reserved.

SitemapAccessibility
HomeMoney & InsuranceHSBC UK Business Banking Reviews
HSBC UK Business Banking logo

HSBC UK Business Banking Reviews

4.8875 out of 5 stars
4.8875 out of 5 stars
4.9
|Excellent|160 reviews

Last reviewed 8 months ago

TrustScore

4.9
4.8875 out of 5 stars
Excellent
5 out of 5 stars
152
4 out of 5 stars
4
3 out of 5 stars
1
2 out of 5 stars
0
1 out of 5 stars
3
160 reviews in total

Review summary

HSBC UK Business Banking receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and professionalism of the staff. Customers highlight specific representatives, such as Gaynor Ross and Shobha Gupta, for their exceptional support in navigating business loans and account management. The process is frequently described as quick and smooth, with clear communication and efficient service being common themes. However, a few reviewers express frustration regarding the responsiveness of the bank, particularly in relation to requests for increasing payment limits. Despite these minor complaints, the overall sentiment remains highly favorable, with many customers appreciating the personalized attention and expertise provided by the HSBC team. Overall, HSBC UK Business Banking is viewed positively by the vast majority of its clients.

✨
Based on reviews, created with AI

People also looked at

1 / 3
Lance - Freelance Banking logo

Lance - Freelance Banking

lance.app

3.34 out of 5 stars
3.3 (100)
PayPal logo

PayPal

paypal.com

1 out of 5 stars
1.0 (25)
Chase bank logo

Chase bank

https://chase.com

1.2 out of 5 stars
1.2 (25)
Bank of America logo

Bank of America

bankofamerica.com

1.2 out of 5 stars
1.2 (25)

See what reviewers are saying

Simon Griffiths
Simon GriffithsFeatured

10 months ago

5 out of 5 stars

The helpful advice from Nicholas j…

The helpful advice from Nicholas j osbourne and his understanding of what I required

Chandni
ChandniFeatured

10 months ago

5 out of 5 stars

David has been extremely helpful with…

David has been extremely helpful with answering questions and is very knowledgeable. He also calls to provide updates and explain relevant elements that might be specific for myself.

md rahman
md rahmanFeatured

10 months ago

5 out of 5 stars

Phenomenal customer service by Daniel Geoffrey COOMBS

Daniel Geoffrey COOMBS was Loan presentative for my business loan application and he finished my whole application very professionally and smoothly. He is massive assets for HSBC and need a prompt pro... See more

Simon Gd
Simon GdFeatured

10 months ago

5 out of 5 stars

Rafique Matunder

Polite, patient and helpful

Filter by rating:
Simon Griffiths
Simon Griffiths
1 reviews•Contributor
Featured
10 months ago
5 out of 5 stars

The helpful advice from Nicholas j…

The helpful advice from Nicholas j osbourne and his understanding of what I required

Helpful?
Chandni
Chandni
1 reviews•Contributor
Featured
10 months ago
5 out of 5 stars

David has been extremely helpful with…

David has been extremely helpful with answering questions and is very knowledgeable. He also calls to provide updates and explain relevant elements that might be specific for myself.

Helpful?
md rahman
md rahman
1 reviews•Contributor
Featured
10 months ago
5 out of 5 stars

Phenomenal customer service by Daniel Geoffrey COOMBS

Daniel Geoffrey COOMBS was Loan presentative for my business loan application and he finished my whole application very professionally and smoothly. He is massive assets for HSBC and need a prompt promotion or pay rise.

Helpful?
Simon Gd
Simon Gd
1 reviews•Contributor
Featured
10 months ago
5 out of 5 stars

Rafique Matunder

Polite, patient and helpful

Helpful?
Paul Armitage
Paul Armitage
1 reviews•Contributor
10 months ago
5 out of 5 stars

Quick, informative support from Deraj - Direct Business…

Deraj Chawla the Direct Business Specialist was informative and quickly provided support.

Helpful?
Kaveh Mo
Kaveh Mo
1 reviews•Contributor
10 months ago
5 out of 5 stars

very helpful and great services.

very helpful and great services.

Helpful?
Rosie
Rosie
1 reviews•Contributor
10 months ago
5 out of 5 stars

Dealing with HSBC

I was dealing with HSBC yesterday and today, excellent service from Hailey, I think the department maybe called Direct Business Support. Hailey was really good and professional.

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
Morgan Invest
Morgan Invest
1 reviews•Contributor
10 months ago
5 out of 5 stars

Ms Hatti was very helpful and very…

Ms Hatti was very helpful and very professional

Helpful?
EJ Sheeran
EJ Sheeran
1 reviews•Contributor
10 months ago
5 out of 5 stars

Jordan Field was absolutely fantastic

Jordan Field was absolutely fantastic. Extremely helpful and polite and took me through the process quickly and with no difficulty.

Helpful?
Daniel Waller
Daniel Waller
1 reviews•Contributor
10 months ago
5 out of 5 stars

Extremely professional

I spoke to a very helpful member of there team called Ekta Lakhani. Excellent customer service skills and a credit to the company!

Helpful?
David Chang
David Chang
1 reviews•Contributor
10 months ago
5 out of 5 stars

Rajvinder was kind and friendly with a…

Rajvinder was kind and friendly with a calm speaking tone. He talks things straight to the point and there is no nonsense. He is easy to be communicating with.

Helpful?
Mouhamed Hamdi
Mouhamed Hamdi
1 reviews•Contributor
10 months ago
5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Reece Andrew Mullins, a business specialist at HSBC, and I can confidently say he is the best I’ve ever worked with. Reece is highly professional, incredibly knowledgeable, and remarkably humble. He took the time to thoroughly explain the system to me and guided me through every detail with patience and clarity. His support made a significant difference in my understanding and experience. I truly appreciate his dedication and expertise - he is outstanding at what he does.

Helpful?
Allan Lloyd
Allan Lloyd
1 reviews•Contributor
10 months ago
5 out of 5 stars

The HSBC staff member Zainab S Mussa professional review.

The HSBC staff member, Zainab. S. Mussa conducted the Busines review in a very professional way, and with a manner that was very welcoming. Zainab very quickly understood our business and the business challenges from time to time. This understand assisted us to put over how the business was trading and how the bank could help us. We have had HSBC business reviews before but this time the reviewer - Zainab - after us explaining our business procedure quickly got to grasp our business requirements.

Helpful?
Sara Hunt
Sara Hunt
1 reviews•Contributor
10 months ago
5 out of 5 stars

Mahmoona was very calm and patient…

Mahmoona was very calm and patient while I was experiencing difficulty accessing my account online. She is knowledgeable and requested help internally when the problem was not working out. She stayed on the call until everything was resolved, and was also able to help with an unrelated query. Very good customer service and manner.

Helpful?
Mr Temple
Mr Temple
1 reviews•Contributor
10 months ago
5 out of 5 stars

Made my first year in business easy to…

Made my first year in business easy to navigate

Helpful?
Marta Cohen
Marta Cohen
1 reviews•Contributor
11 months ago
5 out of 5 stars

professional advisor

professional, good communication and insight into options available

Helpful?
DRE Residential
DRE Residential
1 reviews•Contributor
11 months ago
5 out of 5 stars

Zainab S Mussa from HSBC has been…

Zainab S Mussa from HSBC has been incredibly supportive, providing excellent service and ongoing guidance to help grow our business.

Helpful?
Mohamed Abdel ghany
Mohamed Abdel ghany
1 reviews•Contributor
11 months ago
5 out of 5 stars

Nic&josh we’re so good and help me with…

Nic&josh we’re so good and help me with everything to support me with my account and answer all my questions I wid like to thank them so much for all the help they gave me

Helpful?
Peter Challoner
Peter Challoner
1 reviews•Contributor
11 months ago
5 out of 5 stars

Small Business banking review

I had my Business Banking for small businesses review the HSBC branch in Nottingham this morning. A very friendly, helpful and encouraging discussion with Rita Lipniczki. We covered a wide range of subjects about the future of my business and ways it might develop in the future. Rita confirmed that she would remain available to assist and provide support along the way which is comforting to know.

Helpful?
Graeme Miles
Graeme Miles
1 reviews•Contributor
11 months ago
5 out of 5 stars

Speaking with HSBC Business Support

Speaking with my manager today about my business requirements was extremely helpful. She gave me the information I required which was clear and precise. She was very informative and talked me through various scenarios which would assist my business going forward. Thank you, you have put my mind at rest by answering all of my questions. What a great service which is at everyone’s fingertips.

Helpful?
1234567Next

Frequently asked questions for HSBC UK Business Banking

Alternatives to HSBC UK Business Banking

Lance - Freelance Banking logo

Lance - Freelance Banking

3.34 out of 5 stars

3.3 (100 reviews)

PayPal logo

PayPal

1 out of 5 stars

1.0 (25 reviews)

Chase bank logo

Chase bank

1.2 out of 5 stars

1.2 (25 reviews)

Bank of America logo

Bank of America

1.2 out of 5 stars

1.2 (25 reviews)

Bank of America logo

Bank of America

1.2 out of 5 stars

1.2 (25 reviews)

Visa logo

Visa

1 out of 5 stars

1.0 (25 reviews)

The CrowdTrust Experience⭐

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

Take a closer look

About HSBC UK Business Banking

HSBC UK Business Banking is a leading financial service provider tailored specifically for small to medium enterprises (SMEs) and companies with more complex banking and borrowing requirements. The company offers a wide array of products and services designed to support business growth and operational efficiency. These services include business accounts, loans and finance options, international trade solutions, and online banking platforms. HSBC Business Banking is known for its award-winning service, combining global expertise with local business banking support to meet the unique needs of its clients. The company targets SMEs looking to scale their operations, offering specialized accounts like the HSBC Small Business Banking Account, which comes with benefits such as no monthly account fee and free UK digital banking. Additionally, HSBC's Small Business Growth Programme provides businesses with access to valuable resources, including training in finance, digital marketing, and AI, as well as interactive events and insights to unlock their full potential. With a focus on empowering businesses through comprehensive support and innovative banking solutions, HSBC UK Business Banking serves as a key partner for companies aiming to navigate the complexities of modern financial landscapes and achieve sustained growth.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

⭐
Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.

Category

Money & Insurance