Very helpful staff very satisfied
Very helpful staff very satisfied
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Collingwood Insurance Services UK Ltd
Reviews 1,000•
4.2
Money & Insurance4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.2
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Collingwood Insurance Services UK Ltd receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
She is been great
She is been great Done in no time Many thanks 🙏
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Helpful and friendly
Lisa was excellent friendly helpful made my day
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AVOID COLLINGWOOD AT ALL COSTS!
AVOID COLLINGWOOD AT ALL COSTS! Take into consideration all negative reviews and don’t overlook it like I did!!! Before purchasing I called them to double check everything and was mislead over the phone, which made me go for the worse option. I misunderstood the fine prints because they were not clearly written, and are also misleading. Not to mention the spelling mistakes over the emails exchanged. I purchased learner insurance for a set amount of months, passed my driving test before the policy ended and they are refusing to refund the money for the months I will not use the learner insurance (which I have no option but to cancel). I’ve lost £160. They are claiming I never spoke to one of their agents which is a lie. Why would I have bought a policy over others without having spoken to anyone? Do not recommend them in the slightest! Go for reputable insurance companies instead, cheap becomes costly and it’s not worth it! Regardless of policy you go for its clear that you will be at loss!
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Company details
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Contact info
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Website
www.collingwood.co.uk
All reviews
1,000 total • Write a review
Showing 211 - 220 of 996 reviews
N
Watch out for the fine print costs
Watch out for the fine print costs! We used Collingwood for learner insurance for less than a month. After passing his test, they wouldn’t continue to insure his car and when cancelling the policy they charged us more than 3 months in fees! Nearly £200!!!
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TE
It’s was the quickest insurance policy…
It’s was the quickest insurance policy I had on the phone every thing straight forward thank you Lisa
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ZF
Great website but customer service is…
Great website but customer service is shocking and definitely needs attention. My sons annual premium was paid in full and when I raised that they had recorded the VRN incorrectly I was treated as if it was my fault, there was zero empathetic customer service and I was rudely told it was my fault and I had to pay £25 admin charge. I was also given a telling off by a youth saying that an incorrect vehicle was insured. I will be going elsewhere when the year is up…. It’s not good to pay cheap as it seems this is the behaviour the customer has to put up with. Have had a response and all I can say is what a shame Collingwood portrayed themselves as not rude, they certainly were. Stay clear is my advice and go with a reputable company.
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JD
Terrible company
Terrible company, you can play for a policy 100 percent , receive an email saying you have made all payments , only to get admin fee when you cancel ,, even though you have paid in full !
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PB
Lisa was amazing
Lisa was amazing. Excellent service! Recommended. Thank you so much!
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