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CIMB Clicks receives overwhelmingly negative feedback from customers, with many expressing frustration over poor service and app functionality. Reviewers frequently mention issues with the bank's customer service, describing it as "bad" and "the worst," particularly when trying to resolve account problems or disputes.
The app is criticized for being slow, confusing, and often unusable, leading to significant dissatisfaction among users. Some customers report serious issues, such as frozen accounts without follow-up and difficulties with foreign transfers. However, there are a couple of positive remarks, with one reviewer noting a satisfactory experience after five years, albeit in a different context. Overall, the sentiment is predominantly negative, highlighting significant areas for improvement in service and technology.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.5 | 13 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | — | 0 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 13 most recent reviews.
“How can i get the tac number if i can't log in to my account”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Banks.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 1.5 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | — | 13 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | +1% | 321 | |
| 1.8 out of 5 (poor) | 100 out of 100 | 1.9 out of 5 (poor) | — | 25 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: cimbclicks.com.my is #5 of 5 on overall rating in this group. On service, Ben S. Digital Change scores higher (5.0 vs 1.3).
13 reviews of cimbclicks.com.my. Filter by what matters to you.
Sema saya kerja di kilang LA lokobisi sampai 5 tahun selepas itu terjadi persiwa yang tidak di ingini... persiwa itu terjadi tahun 30/12/2023 ada orang pumpuan bawak kereta terus menglaga saya saya pun terjatuh itu selang seminggu saya pun terkenak sakit seterok sampai lah sekarang.. jadi orang oku.. umur saya sekarang 49 tahun saya nya tnggu bantuan JKM sebulan sya dapat duit dari JKM 300.sebulan
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CrowdTrust is a reputable review platform that enables consumers to share their experiences and opinions about various products and services. The platform provides a space for users to submit reviews, ratings, and feedback, allowing potential customers to make informed decisions based on real user experiences. By facilitating transparency and accountability in the marketplace, CrowdTrust aims to enhance consumer trust in businesses. The target market for CrowdTrust includes both individual consumers seeking reliable feedback on products and services, as well as businesses looking to understand customer perceptions and improve their offerings. The platform caters to a diverse range of industries, helping brands gather valuable insights to enhance their customer engagement strategies. With its user-friendly interface and commitment to authentic reviews, CrowdTrust plays a significant role in shaping the online reputation of businesses and guiding consumer choices.
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