It was alright
It was alright
Cigno Loans is an Australian financial services company that specializes in connecting consumers with a network of lenders for quick and fast loans. The company offers a range of financial solutions, including payday loans, bad credit loans, and loans tailored for individuals receiving Centrelink payments or pensions. By simplifying the application process, Cigno Loans aims to provide customers with access to funds quickly, with loan amounts reaching up to $75,000 depending on eligibility. Cigno Loans targets a diverse clientele, including those in urgent need of cash for unexpected expenses, individuals with less-than-perfect credit histories, and pensioners facing financial challenges. The company emphasizes a straightforward application process that connects users with potential lenders efficiently, facilitating timely financial assistance when needed. For more information, consumers can visit their website at www.cignoloans.com.au.
Cigno Loans receives a mix of feedback from customers, with a notable portion expressing dissatisfaction. Many reviewers criticize the company for high interest rates and excessive fees, with some reporting that they ended up repaying significantly more than the original loan amount.
Complaints about the company's practices include allegations of illegal lending and poor customer service, with several individuals claiming they have not received timely responses to their inquiries. On the positive side, some customers appreciate the ease of obtaining loans and commend the service provided during challenging times, such as the COVID-19 pandemic. They note that Cigno has been helpful and understanding when they needed financial assistance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2024.
| Month | Average | Reviews |
|---|---|---|
| Nov 23 | 3.0 | 2 |
| Dec 23 | 1.0 | 1 |
| Jan 24 | 1.0 | 1 |
| Feb 24 | — | 0 |
| Mar 24 | 3.0 | 2 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 1.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy to apply”
“How that this company's been found guilty”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 4.3 out of 5 (good) | 1.4 out of 5 (poor) | — | 60 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.6 out of 5 (poor) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 1.8 out of 5 (poor) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 27 |
Bottom line: Cigno Loans is #5 of 5 on overall rating in this group. On value, Oodle Car Finance scores higher (3.5 vs 1.4).
60 reviews of Cigno Loans. Filter by what matters to you.
It was alright
Very easy getting the short term loan, I have done it a few times with out any hiccups. Thank you very much Cigno
Very, VERY expensive way to borrow money. I HAD intended to write "but at least they're always there for me," however the online portal is no longer showing the option for me to apply for new loans. I've tried calling but no human operators are available at any time and the chat bot is no help in this regard, either. Very disappointing.
I found the staff at Cigno to be fantastic when it came to helping me. I also liked how the application was so easy and they replied to me straight away. I would recommend Cigno to anyone.
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Polarized pattern: few middle ratings. 57% of recent reviews are 4–5★ and 37% are 1–2★.
Cigno failed to credit my account for a payment of $75 on the 28th December. They then continued to also charge me extra fees. I paid almost $600 for a $200 loan. I have called, texted, emailed and used the member portal dozens of times trying to get this resolved. The call center does not exist and no one answers the phone. My emails just get automated replies. It seems like they have no human customer service at all, only recorded messages and emails. I dont think I will ever get my money back now. Very bad company.
Very easy and good customer service
They always help me when I need help they never put me down they have a good heart
for a $200 loan paid back $836.17 there in no one on the phone. it goes through a long message telling me to go to the website. this is crazy. o paid over 4 times the loan amount. in what world is this acceptable. I will show anyone who are considering a loan from them my payments and details. don't even bother getting a loan from cigno loans even begging on the street is a far better option. they take advantage of people who are in desperate need.
Over all it was great. I am trying to get a new loan but I can't download a bank statement it's not letting me. Thank you Diane Minhas
Always easy to work with. And helpful in every way
They make so easy and I always get the amount I want, these guys are amazing
$250 loan ended up paying $800 and it is still chargeable. Worst experience and shameful people can't even speak on the phone properly
The process is easily understandable and easy to navigate I've had many loans from cigno and if at anytime I'm borrowing from them say like 160 is what I'm after but my finance data says no they won't just say no they'll offer me less and I think that's great
Quick fast hassle free cash. If its urgent and u need it asap its great. I think there great. Just know wot ya signin up for and dont default on a payment and alls good i say
I'm very happy with this company they helped me when no one gave me the time of day thank you so much for all your help
Cigno Loans is an Australian financial services company that specializes in connecting consumers with a network of lenders for quick and fast loans. The company offers a range of financial solutions, including payday loans, bad credit loans, and loans tailored for individuals receiving Centrelink payments or pensions. By simplifying the application process, Cigno Loans aims to provide customers with access to funds quickly, with loan amounts reaching up to $75,000 depending on eligibility. Cigno Loans targets a diverse clientele, including those in urgent need of cash for unexpected expenses, individuals with less-than-perfect credit histories, and pensioners facing financial challenges. The company emphasizes a straightforward application process that connects users with potential lenders efficiently, facilitating timely financial assistance when needed. For more information, consumers can visit their website at www.cignoloans.com.au.
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