Cigno Loans is an Australian financial services company that specializes in connecting consumers with a network of lenders for quick and fast loans. The company offers a range of financial solutions, including payday loans, bad credit loans, and loans tailored for individuals receiving Centrelink payments or pensions. By simplifying the application process, Cigno Loans aims to provide customers with access to funds quickly, with loan amounts reaching up to $75,000 depending on eligibility. Cigno Loans targets a diverse clientele, including those in urgent need of cash for unexpected expenses, individuals with less-than-perfect credit histories, and pensioners facing financial challenges. The company emphasizes a straightforward application process that connects users with potential lenders efficiently, facilitating timely financial assistance when needed. For more information, consumers can visit their website at www.cignoloans.com.au.
Cigno Loans receives a mix of feedback from customers, with a notable portion expressing dissatisfaction. Many reviewers criticize the company for high interest rates and excessive fees, with some reporting that they ended up repaying significantly more than the original loan amount.
Complaints about the company's practices include allegations of illegal lending and poor customer service, with several individuals claiming they have not received timely responses to their inquiries. On the positive side, some customers appreciate the ease of obtaining loans and commend the service provided during challenging times, such as the COVID-19 pandemic. They note that Cigno has been helpful and understanding when they needed financial assistance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.3 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Oct 2024.
| Month | Average | Reviews |
|---|---|---|
| Nov 23 | 3.0 | 2 |
| Dec 23 | 1.0 | 1 |
| Jan 24 | 1.0 | 1 |
| Feb 24 | — | 0 |
| Mar 24 | 3.0 | 2 |
| Apr 24 | — | 0 |
| May 24 | — | 0 |
| Jun 24 | 1.0 | 1 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | 1.0 | 1 |
| Sep 24 | 1.0 | 1 |
| Oct 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Easy to apply”
“How that this company's been found guilty”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.3 out of 5 (fair) | 100 out of 100 | 4.3 out of 5 (good) | 1.4 out of 5 (poor) | — | 60 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 1.6 out of 5 (poor) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 1.8 out of 5 (poor) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 27 |
Bottom line: Cigno Loans is #5 of 5 on overall rating in this group. On value, Oodle Car Finance scores higher (3.5 vs 1.4).
60 reviews of Cigno Loans. Filter by what matters to you.
Over a year ago
How that this company's been found guilty. Do they have to pay back the people they took extra money from, cuz I got an letter stating they own me alot of money, from all the loans over the yrs. N... See more
Over a year ago
Do not use cigno loans,They are illegal they don't have a licence to lend money they took me to court and the court went in my favour squashed the loan and have to repay me ant payments I made after m... See more
Over a year ago
Got a 250 dollar loan end 2022 ended up paying back over 500 dollars 535 dollars exactly not a happy person
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 57% of recent reviews are 4–5★ and 37% are 1–2★.
How that this company's been found guilty. Do they have to pay back the people they took extra money from, cuz I got an letter stating they own me alot of money, from all the loans over the yrs. Now how does 1 get it back from them or is it automatically pay back. Interesting how I haven't heard anything else about it. Thanks
What an absolute DISGUSTING company to deal with. They owe me money from ripping people off from charging more than they should (Google it,it’s true) and through more than 50 attempts to contact them,and a legal company,they STILL WON’T REPLY. Never,EVER DEAL WITH GIGNO. It makes me sick what they did to me… A hard working,single father that they took for a ride. Can’t even pay me back a few hundred dollars that they STOLE FROM ME. DISGUSTING COMPANY.
Do not use cigno loans,They are illegal they don't have a licence to lend money they took me to court and the court went in my favour squashed the loan and have to repay me ant payments I made after may.A very bad loan mob..
Got a 250 dollar loan end 2022 ended up paying back over 500 dollars 535 dollars exactly not a happy person
Got a $200 loan and ended up paying back over $1200
Very good service
1000% interest steer clear these people don’t care just want to ruin you
Took out a loan and after seeing all the extra fees etc stopped paying, cigno sent it through to a collections company where I paid off the balance, over a year after, cigno contacts me requesting payment for the balance (that was sent to collections) and have now started to try take direct debits where I'll simply call the bank and advise them not to honour any requests from them.
Cigno is a joke iv been getting 30 dollars taken out of my account for over a year now for a $200 loan and there still doing it they don't reply to emails and I also can't log in and they have taken over a 1000 dollars from me
So I got a loan. Paid it out to receive another loan. Second loan application was approved and they said funds will transfer then nothing. Cigno wouldn't reply to my emails nothing for weeks. Then they send me a notice that I had a loan 6 months prior to my first loan. Not my bank details someone else used there own name and bank details and cigno refuse to admit that someone there has approved a loan under my name but put the funds into someone else's account and expect me to be responsible for it. I didn't approve the loan or the other person the loan so why is it effecting me and my credit rating??? Not happy cigno
Trying put account details member want to put new details
Helpful and understanding during Covid Times
Would Yous well be able to help get a loan
They have helped me every time l needed help.they are very understanding an great to deal with.l go through them all the time.
Absolutely the last resort for a loan never again
They helped me out when I really needed the financial assistance and it kept my car running and my children safe . Thankyou
They have apparently become a "club rewards" site. No mention of loans or why they have stopped providing them. I'd used cigno several times over the last few years, and never had an issue. Was looking to apply for a loan today, but the only thing their site now offers is membership for prize draws.
I would not ever go through this Loan Company again it is the worst I've ever ever gone through juggernaut contact you back chargers 5 94 each email informing you your money coming out what a joke worse a company that do not reply back to you rude cannot contact him by phone who wants to be with someone because you like that
Absolutely awesome company flexible repayments and let me know when loan was finalised thankyou very much and will use again
Very good I hope that all enjoy everything in life,
Cigno Loans is an Australian financial services company that specializes in connecting consumers with a network of lenders for quick and fast loans. The company offers a range of financial solutions, including payday loans, bad credit loans, and loans tailored for individuals receiving Centrelink payments or pensions. By simplifying the application process, Cigno Loans aims to provide customers with access to funds quickly, with loan amounts reaching up to $75,000 depending on eligibility. Cigno Loans targets a diverse clientele, including those in urgent need of cash for unexpected expenses, individuals with less-than-perfect credit histories, and pensioners facing financial challenges. The company emphasizes a straightforward application process that connects users with potential lenders efficiently, facilitating timely financial assistance when needed. For more information, consumers can visit their website at www.cignoloans.com.au.
This profile hasn't been claimed by the business owner.
