Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.
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Service has been amazing. Sophia Pickering kept me informed every step of the way, promptly answering my questions and addressing my concerns. This made me feel confident that I was in good hands. I would not hesitate to work with Charters Estate again in the future.
Date of experience: August 29, 2024
US
We’ve never used Charters before but I would definitely recommend them as a letting agency. Ella has been great! She is super helpful, efficient and prompt in her responses and we’re really happy with her as our point of contact. Thanks Ella.
Date of experience: August 29, 2024
Good friendly & timely communication during the whole process of property sale to completion.
Date of experience: August 29, 2024
Fantastic service throughout! From initial contact through to viewing and then signing of paperwork, Charters have made the whole process easy, understandable and smooth. Lily especially was very helpful and knowledgeable, and answered all the questions we had thoroughly. Compared to other agents we have dealt with previously, Charters were far and away the best - would highly recommend.
Date of experience: August 29, 2024
US
We had the pleasure of working with Charters and Paul Stephens from the Winchester Office as our agent, and we couldn’t be happier with the experience. Paul’s kindness and commitment ensured that buying our home was as smooth and stress-free as possible. The entire agency was prompt in responding to our messages, addressing our questions and concerns with clarity and professionalism. Paul's expertise in the housing market was evident, and his guidance throughout the process was invaluable. What could have been a daunting experience turned into a positive one, thanks to Paul's dedication and attention to detail. We highly recommend Paul and Charters to anyone looking for a reliable and supportive agency. The team is not only excellent at what they do but also genuinely cares about their clients. We found our perfect home and are incredibly grateful for their assistance.
Date of experience: August 28, 2024
My wife and I met several Agents with a view to marketing one of our properties for sale. Immediately Mark impressed with his local market knowledge and we quickly agreed a sales strategy. Within a short period Charters had advertised the property and a buyer was attracted. We have just exchanged and are very pleased with the professional service we have received. Many thanks to Jo in the Winchester office who chased and updated us on a weekly basis. I have no hesitation in recommending Charters professional services to anyone seeking to sell their property.
Date of experience: August 28, 2024
US
Very good experience selling our house through Charters in Bishops Waltham. Many thanks to Jasper, Nathan and Stephen throughout the process. They were all very professional throughout, from valuation, viewing bookings and regular updates during the contract process.
Date of experience: August 28, 2024
US
We have had a very good experience finding a property through Charters. Richard Hawes was excellent, showing us a number of relevant properties, which provided us with a good choice to consider. The property we chose was an excellent fit to our criteria. Date of experience: March 2024
Date of experience: August 28, 2024
