Review summary

Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Stress free and easy experience, agents helpful, attentive and understanding

I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!

Personable & Friendly experience

Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.

A
Excellent service

We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!

H
It was a pleasure to have Maya helping…

It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.

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All reviews

1,000 total • Write a review

Showing 811 - 820 of 996 reviews
mD
5 out of 5 stars

Excellent service from Charters in…

Excellent service from Charters in Chandlers Ford. Their flat fee was actually slightly cheaper than other quotes and their sales progression team - mainly Lisa - kept pushing to get us into the new house. The agents in the office were excellent throughout the whole process of selling ans buying. Strong communication by all.

Date of experience: September 2, 2024

J

Jan

US

5 out of 5 stars

Lisa Roberts was very professional and…

Lisa Roberts was very professional and diligent from beginning to end in our purchase of a flat in Southampton. Excellent communication skills, always available and prompt in replying to emails. Job well done thanks

Date of experience: August 31, 2024

G
5 out of 5 stars

Charters Lettings team Winchester

The Charters letting team in Winchester office have worked hard to get me the right tenant and filled the property within a week of my earlier tenant leaving. Special recognition to Gary and Sarah who both made the process seem seamless. Thank you

Date of experience: August 31, 2024

MD
5 out of 5 stars

A professional and reliable estate…

A professional and reliable estate agent. Continuous customer support even after deal closed. Special thanks to Helen Nicol and Ella

Date of experience: August 30, 2024

CA
5 out of 5 stars

Lovely staff

Lovely staff, the team were great on phone and in person. Specifically Sophie Pickering who I spoke to on the phone and in person. She's helped me pick out a flat that suited me perfectly and started the process for me. Would definitely recommend.

Date of experience: August 30, 2024

AY
5 out of 5 stars

Prompt & efficient

Prompt & efficient

Date of experience: August 30, 2024

HW
5 out of 5 stars

Flat sold - Thank you Charters team

I just want to say a big massive thank you to Lisa Roberts, Phil Northover and the rest of the Charters team that helped sell my flat. I would highly recommend using Charters as they are professional team, great service and very helpful. If I come to Hampshire to buy or rent a place, I will use you. All the best to you all in the future. Thank you.

Date of experience: August 30, 2024

OC
5 out of 5 stars

It’s being an absolute pleasure and…

It’s being an absolute pleasure and experience working with Charters Estate Agents to secure a dream home.Am so fortunate that I choose you guys because you made it a reality.Sarah has been so amazing,supportive,understanding, patience and committed to giving me the best experience as a professional. Thank you Sarah for being amazing and to the team you guys rock.

Date of experience: August 30, 2024

RR
5 out of 5 stars

Our experience so far…

So far our experience with Charters has been excellent, particularly Amelia and Simeon who have been amazing in helping us find a home that would accept a lovely Labrador! Amelia has been really helpful throughout and answering our questions has been no trouble to her. Thank you!

Date of experience: August 30, 2024

J
5 out of 5 stars

Highly Recommend!

I visited Charters in Winchester to assist me in finding a flat. Sarah was very welcoming and helpful throughout the duration of my search. I would definetly recommend going with Charters if you are looking to buy or let a property!

Date of experience: August 29, 2024

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