Review summary

Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Stress free and easy experience, agents helpful, attentive and understanding

I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!

Personable & Friendly experience

Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.

A
Excellent service

We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!

H
It was a pleasure to have Maya helping…

It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.

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All reviews

1,000 total • Write a review

Showing 791 - 800 of 996 reviews
ns
5 out of 5 stars

viewing

Sophie was lovely, put us at ease during the viewing and happily answered all our questions, quite knowledgeable

Date of experience: September 9, 2024

KR
5 out of 5 stars

Actually caring

Actually caring, polite, approachable and patient. Great experience!

Date of experience: September 6, 2024

A
5 out of 5 stars

Amazing service from appraisal to after sales

Sold our house with Charters and their friendly and professional service ran straight through from appraisal to after sales. Would recommend them to anyone.

Date of experience: September 5, 2024

B
5 out of 5 stars

Charters is the best letting agent in Southampton

Charters is without a doubt the best letting agency I ve used. Whether you're a landlord or a tenant, you can trust them to go above and beyond to support you. Staff are very professional and passionate. Sophie from the Southampton office especially is super nice and helpful. She always gets back to you very quickly and puts herself in your shoes to find the best solution for you. I will definitely choose Charters again if I am renting or buying in the future.

Date of experience: September 5, 2024

MM
5 out of 5 stars

amazing experience

Elle made selling our house as stress free as can be! Charters had continuous viewings whilst it was on the market and when we got an offer it proceeded nicely. We also found our new house through charters and it was made as easy as possible.

Date of experience: September 5, 2024

SV
5 out of 5 stars

Thanks to Charter and Matthew Mclnally

We intended to buy our first flat and we found charters as a safe, professional estate agents to work with. Matthew Mclnally, helped us in this process and always found helpful and friendly.

Date of experience: September 5, 2024

MA
5 out of 5 stars

Excellent Service

Excellent Service. From the moment we contacted Charters, the service has been exceptional - prompt, professional, attention to detail and friendly. A special mention to Amelia who has been fantastic on all fronts, to liaise with and certainly knows how to deal with clients.

Date of experience: September 5, 2024

NA
5 out of 5 stars

We’re first time buyers and charters…

We’re first time buyers and charters have felt like a safe, professional estate agents to work with. Cameron Broom, which was our point of contact, has kept us up to date throughout the process and always been incredibly friendly when talking to.

Date of experience: September 5, 2024

GM
5 out of 5 stars

Trustworthy and friendly business

Thank you for your friendly and profesisonalism shown in helping us view and decide on our next house. Chloe met us at the propeties and gave us a good insight into each property with her knowledge and expertise. We highly recommend Charters as your estate agents.

Date of experience: September 5, 2024

LW
5 out of 5 stars

10/10 for all areas

10/10 for all areas, no issues

Date of experience: September 4, 2024

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