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Review summary
Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Stress free and easy experience, agents helpful, attentive and understanding
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
Sold our house with Charters and their friendly and professional service ran straight through from appraisal to after sales. Would recommend them to anyone.
Charters is without a doubt the best letting agency I ve used. Whether you're a landlord or a tenant, you can trust them to go above and beyond to support you. Staff are very professional and passionate. Sophie from the Southampton office especially is super nice and helpful. She always gets back to you very quickly and puts herself in your shoes to find the best solution for you. I will definitely choose Charters again if I am renting or buying in the future.
Elle made selling our house as stress free as can be! Charters had continuous viewings whilst it was on the market and when we got an offer it proceeded nicely. We also found our new house through charters and it was made as easy as possible.
We intended to buy our first flat and we found charters as a safe, professional estate agents to work with. Matthew Mclnally, helped us in this process and always found helpful and friendly.
Excellent Service. From the moment we contacted Charters, the service has been exceptional - prompt, professional, attention to detail and friendly. A special mention to Amelia who has been fantastic on all fronts, to liaise with and certainly knows how to deal with clients.
We’re first time buyers and charters have felt like a safe, professional estate agents to work with. Cameron Broom, which was our point of contact, has kept us up to date throughout the process and always been incredibly friendly when talking to.
Thank you for your friendly and profesisonalism shown in helping us view and decide on our next house. Chloe met us at the propeties and gave us a good insight into each property with her knowledge and expertise. We highly recommend Charters as your estate agents.
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