Review summary

Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Stress free and easy experience, agents helpful, attentive and understanding

I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!

Personable & Friendly experience

Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.

A
Excellent service

We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!

H
It was a pleasure to have Maya helping…

It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.

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All reviews

1,000 total • Write a review

Showing 741 - 750 of 996 reviews
LG
5 out of 5 stars

Professional and Informative

We’re currently viewing properties and Charters have been really great. Always informative, professional and happy to offer guidance. Jake was great on one of our viewings and was happy to provide as much help as possible.

Date of experience: September 23, 2024

J
5 out of 5 stars

Cameron Broom

Cameron, was always helpful, great customer service and professional. Thank you for all your help and guidance.

Date of experience: September 23, 2024

MP
5 out of 5 stars

My experience with professional people…

My experience with professional people in Charters has been wonderful. Very kind, alway available for every questions, they helped me in a very delicate and stressful situation to find a House. I would love to thank you especially: Ella, Sophie and Rosie. Thank you very much

Date of experience: September 23, 2024

JO
5 out of 5 stars

Excellent service from the Winchester…

Excellent service from the Winchester lettings team. Found a tenant promptly and good communication throughout.

Date of experience: September 23, 2024

ES
5 out of 5 stars

My experience was very great with Andy

My experience was very great with Andy

Date of experience: September 23, 2024

AJ
5 out of 5 stars

Really good Communication

Really good communication and help from Kirstie Stone in viewing the rental property and then helping me with negotiating suitable terms with the landlord. Great service. Thank you. A Jones

Date of experience: September 22, 2024

FK
5 out of 5 stars

A great experience

A great experience - the thing I valued highly was the helpful and regular communication, so I knew exactly what was happening all the time. Also all the team, that I have had the pleasure to link with in the Alresford office are so friendly, helpful and genuinely interested in wanting to do the best they could for me.

Date of experience: September 22, 2024

A
5 out of 5 stars

Thank you Dan and the Charters team

Thank you Dan and team for all your support. Very efficient service, always polite and we were v impressed with how many viewings you managed to line up within a short space of time 👍

Date of experience: September 21, 2024

ML
5 out of 5 stars

Excellent service.

We have had excellent service from Charters in Southampton. We have been renting out our flat from a distance. Rosie has been very helpful above and beyond duty. Would certainly recommend!

Date of experience: September 21, 2024

S
5 out of 5 stars

Ash Winchester Lettings

I can’t recommend Ash enough in Winchester lettings. He was so efficient with updating us with new properties, and always guaranteed us an early viewing so we didn’t loose any opportunities

Date of experience: September 20, 2024

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