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Review summary
Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Stress free and easy experience, agents helpful, attentive and understanding
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
We’re currently viewing properties and Charters have been really great. Always informative, professional and happy to offer guidance. Jake was great on one of our viewings and was happy to provide as much help as possible.
My experience with professional people in Charters has been wonderful. Very kind, alway available for every questions, they helped me in a very delicate and stressful situation to find a House.
I would love to thank you especially: Ella, Sophie and Rosie.
Thank you very much
Really good communication and help from Kirstie Stone in viewing the rental property and then helping me with negotiating suitable terms with the landlord. Great service. Thank you. A Jones
A great experience - the thing I valued highly was the helpful and regular communication, so I knew exactly what was happening all the time. Also all the team, that I have had the pleasure to link with in the Alresford office are so friendly, helpful and genuinely interested in wanting to do the best they could for me.
Thank you Dan and team for all your support. Very efficient service, always polite and we were v impressed with how many viewings you managed to line up within a short space of time 👍
We have had excellent service from Charters in Southampton.
We have been renting out our flat from a distance.
Rosie has been very helpful above and beyond duty.
Would certainly recommend!
I can’t recommend Ash enough in Winchester lettings. He was so efficient with updating us with new properties, and always guaranteed us an early viewing so we didn’t loose any opportunities
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