Review summary

Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

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Stress free and easy experience, agents helpful, attentive and understanding

I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!

Personable & Friendly experience

Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.

A
Excellent service

We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!

H
It was a pleasure to have Maya helping…

It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.

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All reviews

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Showing 61 - 70 of 996 reviews
AM
5 out of 5 stars

Viewings were booked and accompanied by…

Viewings were booked and accompanied by Fred . He was well versed in the properties we looked at and answered all our questions . Or fred found out anything he didn't have to hand . Overall a good experience.

Date of experience: June 25, 2025

A

AS

US

5 out of 5 stars

Great service

Great service, amazing pictures, quick delivery of brochure and good communication:)

Date of experience: June 25, 2025

c
5 out of 5 stars

Charters Estate Agents - Harry Fisher

I called Charters Estate Agents regarding a property that had just been advertised and was put through to Harry Fisher. We were on a very tight schedule and Harry managed to arrange for us to view the property with in a couple of hours after speaking with him. Harry met us at the property. His appearance and knowledge was very professional and he had answers to all of our questions. We were successful. Great job Harry.

Date of experience: June 24, 2025

RB
5 out of 5 stars

Pleasant experience with the Fareham branch

Emma at the Fareham branch made us feel very comfortable when viewing a house that we chose to be our first home. Emma was very friendly and relaxed.

Date of experience: June 24, 2025

GT
5 out of 5 stars

Good experience with Charters

Good experience with Charters - from the whole team especially Fred- very proactive in thinking about us and making sure we were getting early visibility on homes coming to market.

Date of experience: June 24, 2025

AJ
5 out of 5 stars

A really positive experience, thank you

I wouldn't hesitate to recommend Charters! The service from the first phone call, first visit to see and value my property and the subsequent viewings and negotiation process has been superb. I have been kept up to date, offered very sensible advice and supported by very approachable and likeable Charters' staff, particularly Alice. Thank you!

Date of experience: June 24, 2025

t
5 out of 5 stars

We worked with Isabella and she was…

We worked with Isabella and she was absolutely brilliant. She was so helpful and knew what type of property we were looking for. Was easy working with her and always fitted viewing around our schedule.

Date of experience: June 23, 2025

O&
5 out of 5 stars

Excellent home finding experience

Charters Chandlers Ford have been brilliant at helping us find a home, with plenty of suggestions for properties and friendly professional staff, particularly Cameron who has been incredibly helpful. Here's hoping the buying process is as good as finding a property has been!

Date of experience: June 23, 2025

SM
5 out of 5 stars

Excellent and efficient service.

Excellent and efficient service.

Date of experience: June 23, 2025

MT
5 out of 5 stars

Great service by Lily on my letting…

Great service by Lily on my letting experience through charters was very helpful and quick to respond and get the ball rolling. Thank you a lot

Date of experience: June 23, 2025

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