Review summary

Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

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Stress free and easy experience, agents helpful, attentive and understanding

I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!

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Personable & Friendly experience

Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.

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A
Excellent service

We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!

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H
It was a pleasure to have Maya helping…

It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.

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Showing 661 - 670 of 996 reviews
Lj

Matthew showed us around the property…

Matthew showed us around the property very well explaining us everything and answering all of our questions very well.

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LT

Charters Romsey

I'm happy with the apartment and the deal l got from Charters through Shannon Wilton. I wanted a 1 bed apartment with a private garden and parking, and she recommended one apartment that ticked all the boxes. Speaking with the service the whole team helped me get exactly what I was looking for after a long struggle of searching.

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MJ

Excellent communication

Lisa and her colleagues in the Southampton branch were very helpful and always revert back with responses to questions asked.

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PR

I recently sold a property through the…

I recently sold a property through the Park Gate Branch of Charters.The level of service was faultless from start to finish. I knew when Jonathan valued the property i was in safe hands. The whole team should be highly commended for the level of communication. I received weekly updates of viewings which were carried out by the team there and when a buyer was found I was updated regularly on the sales progression. I wouldn’t hesitate it recommending the Park Gate branch of Charters and will certainly be using their services again in the future.

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MK

I recently had the pleasure of using…

I recently had the pleasure of using Charters estate agency to find a flat for me, and I can't recommend them highly enough! Sarah was exceptional. From our first meeting, she was professional, knowledgeable, and genuinely attentive to my needs. She took the time to understand what I was looking for and provided valuable insights that helped me navigate the market confidently. If you're looking for an estate agent who combines expertise with a personal touch, you should look no further. Thank you for making this experience a positive one!

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IA

Very professional agency and they do…

Very professional agency and they do really care about their customers. Amelia was very helpful and had excellent communication. Very pleased with their service.

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en

I highly recommend this letting agency

I highly recommend this letting agency. Ella has been very patient and kind, and the staff always calls to update us on available flats. Their prompt communication and professionalism made the rental process smooth and easy.

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LM

Excellent, Professional and helpful service.

Amelia and Jacqui were very professional, great at answering questions and very patient. I would definitely recommend Charters. They organised things quickly and smoothly. Thank you!

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S

We are currently buying a property with Charters

We are currently buying a property with Charters and I just wanted to say how fabulous Chloe was from the first time she called . So professional , friendly and really knew what she was talking about, there was no pressure at all. Luke also arranging the second viewing and offer for us, then onto Edward the branch manager who has made us feel really at ease at the start of the sales process. Fingers crossed the rest of the process is just as great . Thanks guys

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SM

I would highly recommend Charters…

I would highly recommend Charters Estate Agents in their Winchester branch. Ashley Lovell was extremely professional, very knowledgeable about properties viewed, very helpful and friendly a great asset to the company

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