★Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Stress free and easy experience, agents helpful, attentive and understanding
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
Still in the process of renting with Charters but really appreciated the service so far with a particular shout out to Sophie for keeping me informed/ letting me know what I need to do next.
Sophie has been extremely helpful during our search for a new rental property. Great communication and helped to show us property that ticked all of our boxes.
Amelia Haines was really helpful with addressing any questions I had about the property, her communication was great and I had a wonderful experience with her overall
Very impressed with the service at Charters of Alton. As confused first time buyers, Jane went out of her way to make us feel looked after and ultimately enabled us to find our first home.
Thank you so much for your help!
I have been dealing with Stephen Henry... his service has been excellent. He has kept me informed through out the selling process and been, polite and professional and great to deal with. Thanks Stephen .
A difficult and time consuming move due to the failure of one firm of solicitors in the chain to communicate. Fortunately Charters (and Stephen in particular) kept plugging away and we finally got to exchange. Many thanks to all at Charters.
Just want to say a big thank you to charters
Of bishops Waltham for looking after us during
The moving process
Special thanks must go to Stephen Hendry
Sales progresor, for being so helpful and professional
Always at the end of the phone for us and being
So approachable and kind
Thanks again Stephen.
Kind regards
Larry/Helen
Prompt, efficient, professional and friendly service in getting our property advertised and on the market. First impression is that they are really on-the-ball...
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.