Review summary

Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Stress free and easy experience, agents helpful, attentive and understanding

I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!

Personable & Friendly experience

Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.

A
Excellent service

We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!

H
It was a pleasure to have Maya helping…

It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.

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All reviews

1,000 total • Write a review

Showing 371 - 380 of 996 reviews
jj
5 out of 5 stars

Still in the process of renting with...

Still in the process of renting with Charters but really appreciated the service so far with a particular shout out to Sophie for keeping me informed/ letting me know what I need to do next.

Date of experience: March 11, 2025

A
5 out of 5 stars

Sophie has been extremely helpful…

Sophie has been extremely helpful during our search for a new rental property. Great communication and helped to show us property that ticked all of our boxes.

Date of experience: March 10, 2025

EI
5 out of 5 stars

Amelia Haines was really helpful with…

Amelia Haines was really helpful with addressing any questions I had about the property, her communication was great and I had a wonderful experience with her overall

Date of experience: March 8, 2025

BR
5 out of 5 stars

First time buyers

Very impressed with the service at Charters of Alton. As confused first time buyers, Jane went out of her way to make us feel looked after and ultimately enabled us to find our first home. Thank you so much for your help!

Date of experience: March 8, 2025

A
5 out of 5 stars

Charters- Stephen Henry

I have been dealing with Stephen Henry... his service has been excellent. He has kept me informed through out the selling process and been, polite and professional and great to deal with. Thanks Stephen .

Date of experience: March 7, 2025

D
4 out of 5 stars

Persistence paid off in the end

A difficult and time consuming move due to the failure of one firm of solicitors in the chain to communicate. Fortunately Charters (and Stephen in particular) kept plugging away and we finally got to exchange. Many thanks to all at Charters.

Date of experience: March 7, 2025

LB
5 out of 5 stars

Moving house

Just want to say a big thank you to charters Of bishops Waltham for looking after us during The moving process Special thanks must go to Stephen Hendry Sales progresor, for being so helpful and professional Always at the end of the phone for us and being So approachable and kind Thanks again Stephen. Kind regards Larry/Helen

Date of experience: March 7, 2025

C
5 out of 5 stars

So far so good

So far so good! Amelia is working hard to find me my perfect wee place. Her customer service is second to none!

Date of experience: March 7, 2025

MJ
5 out of 5 stars

Lily and Harrison at Park Gate were…

Lily and Harrison at Park Gate were brilliant from start to finish. Made everything smooth and simple.

Date of experience: March 7, 2025

C
5 out of 5 stars

On-the-ball service

Prompt, efficient, professional and friendly service in getting our property advertised and on the market. First impression is that they are really on-the-ball...

Date of experience: March 7, 2025

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