Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.
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We can’t thank Paul Stephens at Charters enough for assisting us with the sale of my mums house. Pauls professionalism, wisdom and compassion helped ease us through the process and made a very stressful situation considerably easier.
Date of experience: March 31, 2025
Very helpful, supportive and quick responses. Always taking into account our thoughts and views on selling and buying. Very happy with the process’s so far. Thank you
Date of experience: March 28, 2025
Had such a great experience buying a house through Charters. Jo Goddard, Paul Stephens and Megan Bailey helped me through each step and were always on the end of the phone to deal with my enquiries promptly. They also kept me up to date with every development as we went through each stage of the house buying process. Can't recommend them highly enough.
Date of experience: March 28, 2025
Amelia was very kind and prompt.fast replies.I recommend her
Date of experience: March 28, 2025
I would just like to thank Amelia and everyone at charters for all there hard work and the quick turnaround. Kind regards Ben Enright
Date of experience: March 28, 2025
I have had several interaction with Amelia for some time now in search of a property. I would like to say that her customer service has been exceptional. He responds to mails at the earliest, in fact I must say that I'm impressed on how she welcomed me on the day of our viewing at the avenue. Amelia, I would like to say thank you for your good service, and continue to do a deligent work. Once again thank you so much.
Date of experience: March 28, 2025
I had 2 viewings today with the agent Andy Jerram. He’s been great at finding suitable places for myself and my partner to view, and was very kind, welcoming and helpful at said viewings.
Date of experience: March 27, 2025
My Rating is based purely on my experience with Kerry Little as an individual and her customer service towards myself and my husband whilst selling our property, although there was quite a few set backs within the process Kerry was always, polite, honest and professional which was hugely appreciated and well received.
Date of experience: March 26, 2025
My house move has been handled by Jo Goddard, Sales Progressor at Charters. Jo introduced herself to me at the start of our process and she kept me updated each week. She has been informative and friendly. On the occasion when I had questions, Jo was always happy to answer these questions and if she was busy with other clients she always rang me back. I felt fully supported by Jo and wouldn't hesitate to recommend her to other clients.
Date of experience: March 26, 2025
