Review summary

Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Stress free and easy experience, agents helpful, attentive and understanding

I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!

Personable & Friendly experience

Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.

A
Excellent service

We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!

H
It was a pleasure to have Maya helping…

It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.

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All reviews

1,000 total • Write a review

Showing 201 - 210 of 996 reviews
MR
5 out of 5 stars

Great service and communication

Hi I would like to say thank you to the team at the Fareham Branch. It was a process that I was shown through step by step and any help or questions I required was swiftly dealt with. Thank you to Stacey, Kelsey & Zoe your help was greatly appreciated. Many Thanks Mark

Date of experience: May 14, 2025

LJ
5 out of 5 stars

After being turned away by many estate…

After being turned away by many estate agents and never being able to find a property right for us, charters in Havant made the process so simple for us, Jack helped us and responded within minutes making everything so easy!

Date of experience: May 14, 2025

GC
5 out of 5 stars

we sold our house through Beal's…

we sold our house through Beal's Fareham and would highly recommend, the team were knowledgeable, friendly and always communicated well through the process. It wasn't an easy sale but i would like to particularly thank Stacey for all his help, Stacey really went above and beyond to get the sale across the line as smoothly as possible.

Date of experience: May 12, 2025

JC
4 out of 5 stars

Not having sold or bought a property…

Not having sold or bought a property for over 25 years, I didn’t know where to start. I wanted a company that also managed leased properties to give me enough information to decide whether to sell or rent out. Beales now Charters provided this, so therefore when I decided to sell I put the property on the market with them. I was happy with the way they kept me informed of viewings and the stages we were at during the sale. I was happy with the service I received and would use them again.

Date of experience: May 12, 2025

OB
5 out of 5 stars

Holly and Billie - Charters

Holly and Billie were both very friendly and helpful, both over the phone and in person. They made it clear that I could call anytime if I needed help with anything! They were both professional and approachable.

Date of experience: May 12, 2025

A
5 out of 5 stars

Everything concerning letting our…Letting our property

Everything concerning letting our property has been made seamlessly easy with Charters.Very impressed and would highly recommend.

Date of experience: May 11, 2025

PG
5 out of 5 stars

Excellent service from Charters

Excellent service from Charters! Found me a lot of viewers and sold it! Very happy with the service from Daniel Black & his team from North End branch. Recommended to all sellers. Went above & beyond on a difficult property.

Date of experience: May 10, 2025

CM
5 out of 5 stars

Communication and responses from Stacey…

Communication and responses from Stacey first class, immediate replies to emails, information requests followed through.

Date of experience: May 9, 2025

pm
5 out of 5 stars

My end of tenancy was smooth and not…

My end of tenancy was smooth and not stressful at all, thanks to Rimi Tumas. He was exceptionally professional, patient and kind and updated me on every information I needed to know and action. Keep up the good work!!

Date of experience: May 8, 2025

MS
5 out of 5 stars

I have always had a fully professional…

I have always had a fully professional service from Charters combined with personal consideration. They are knowledgeable about the area and the market. I am happy to recommend them.

Date of experience: May 8, 2025

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