Review summary

Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Stress free and easy experience, agents helpful, attentive and understanding

I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!

Personable & Friendly experience

Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.

A
Excellent service

We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!

H
It was a pleasure to have Maya helping…

It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.

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All reviews

1,000 total • Write a review

Showing 151 - 160 of 996 reviews
BL
5 out of 5 stars

Tilly was incredibly helpful and…

Tilly was incredibly helpful and approachable throughout my house search

Date of experience: May 28, 2025

PF
5 out of 5 stars

Efficient management for overseas landlord

As an overseas landlord, I rely on local agents to manage my property in Fleet, Hampshire. My longterm tenants gave notice and I have been very happy with the friendly and well-organised service of the team who marketed the property for rent and found a new tenant really fast. They organised some small repairs and the whole process was very smooth. Many thanks especially to Gracie, Jacqui and Kirstie and everyone else involved

Date of experience: May 28, 2025

KR
5 out of 5 stars

I had such a great experience renting a…

I had such a great experience renting a property through Charter Estate Agents. Sharon was absolutely fantastic – incredibly efficient, professional, and helpful throughout the entire process. She made everything run smoothly and kept me updated at every stage. It was such a stress-free experience thanks to her! I would highly recommend Charter, and especially Sharon, to anyone looking to rent. Truly top-tier service!

Date of experience: May 28, 2025

MK
5 out of 5 stars

Excellent service received with this…

Excellent service received with this company, especially the help we had from Darcy. We had very specific needs and he went above and beyond to find us the perfect property, which we hope to move into soon. Thank you so much Darcy.

Date of experience: May 28, 2025

YH
5 out of 5 stars

Very helpful and responsive great…

Very helpful and responsive great properties available and Sophie pickering was absolutely amazing awnsered all our question and made everything clear and easy through out the moving in process

Date of experience: May 28, 2025

S
5 out of 5 stars

So far so fantastic!

Only just started using Charters but so far they have been so helpful & so proactive. Really enjoying the experience thus far & hopefully they continue to be as great as they have been so far. Everyone at Charters that we have come into contact with has been incredible.

Date of experience: May 28, 2025

CO
5 out of 5 stars

Chloe and all of the staff were…

Chloe and all of the staff were brilliant with me and helped me find the right property, I would definitely use them again

Date of experience: May 27, 2025

FS
5 out of 5 stars

Fareham Review

Hey. We had Kelsey as our manager for the move- everything from the viewing to the response to making sure we had our requests made- Kelsey made it happen! And I am looking forward to working with them throughout our tenancy and hope it happens just the same! Very few agencies are *good* ones for the tenants and I am hopeful Charters is one of the few ones! So far; great experience! Thanks Fatima and Umer

Date of experience: May 27, 2025

E
5 out of 5 stars

Amazing Kirstie and Lettings

We dealt with the assistant lettings manager - Kirstie - who was wonderfully helpful in organising a quick viewing and subsequently the relevant paperwork. We are incredibly happy with the property and service provided by Kirstie (who is a lovely individual to deal with) no question was too arduous for her. We would recommend dealing with Kirstie and Charters Farnham

Date of experience: May 25, 2025

MW
5 out of 5 stars

Charters

We used Charters for the sale and purchase of our old and new properties. Throughout the whole process we found every member of the team to be polite, friendly, helpful and professional. We were kept fully updated at each stage and somebody was always available to give an informed opinion and reassuring advice. We thought the whole team were great and would recommend them highly.

Date of experience: May 24, 2025

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