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Review summary
Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Stress free and easy experience, agents helpful, attentive and understanding
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
The Team at Charters Fareham have been brilliant in assisting me in my first rental property. They have had swift responses to all queries, bookings and set up for the tenancy.
In particular I'd like to thank Kelsey who has been swift in responses to property maintenance jobs and sending any documents I've needed.
Excellent service. Thank you! :)
Edward Kendall came to value our house and we were very impressed with his friendly but at the same time,professional manner,such a lovely guy and if we ever do decide to sell we would certainly use this company- a breath of fresh air compared to some other Estate Agents!
Charters have been very patient and have constantly updated me whilst being totally professional in guiding me through the process for which I am very greatful. Jo Goddard especially has been very approachable and been a pleasure to deal with.
Good understanding of landlord requirements with effective management of our portfolio of properties. Most recently, Shelby and Billie have done an excellent job of getting two properties let before the current tenants leave.
We have been dealing with Kirsty Adams who has been very responsive on our queries and extremely helpful in guiding us on selling our house ( first house in 25 years to sell). Thanks Kirsty.
I had a great experience with Charters, the estate agent, Andy, was attentive, informative and a good listener to my needs. I would eagerly use their service again
Me and my partner are looking for our first place together. We have 5 viewing with Zoe Scott from the Gosport branch and she was wonderful! Throughout the process so far, she has been quick to respond and has provided any and all information we have asked for! I have been very impressed by Charters so far!
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