Review summary

Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Stress free and easy experience, agents helpful, attentive and understanding

I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!

Personable & Friendly experience

Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.

A
Excellent service

We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!

H
It was a pleasure to have Maya helping…

It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.

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All reviews

1,000 total • Write a review

Showing 131 - 140 of 996 reviews
SD
5 out of 5 stars

Charters have been excellent

Charters have been excellent, I can't praise Jonathan from their Park Gate office and Jo Goddard who deals with their conveyancing highly enough!

Date of experience: June 6, 2025

BS
5 out of 5 stars

Jo and Ryan from Carters were great

Jo and Ryan from Carters were great. Fantastic communication, professional photos and a relatively smooth sale, we absolutely recommend!

Date of experience: June 6, 2025

5 out of 5 stars

Renting with Charters…

All the interactions with Charters Estate Agency so far have been just seamless and great. Amelia Haines was nice and very helpful in finding me a rental property fast and easy. The collection of data and everything related to that was also very professionally done.

Date of experience: June 5, 2025

P
5 out of 5 stars

I was assisted by Simon and i can tell…

I was assisted by Simon and i can tell that he went above and beyond to help me find the appropriate property for myself and my little one. He was so helpful in the process with the reference ream aswell as it was very hard to contact good lord but simon made it so much easier!!

Date of experience: June 5, 2025

A
5 out of 5 stars

Friendly, helpful and easy

So far I have had an amazing experience with Charters Estate agents and I am in process to secure a flat for rent . From viewing to documents - everything has gone very smooth and easy. Lily has been very helpful, friendly and attentive. Any of my questions have been clarified and I have been given reassurance to get in touch, if there is anything else I need. Very satisfied :)

Date of experience: June 5, 2025

EP
5 out of 5 stars

Thank you

All the staff we had interactions with were very friendly and accommodating, but a special shout out to Simon in North End, who went above what was expected. Nothing was too difficult for him and he was always very pleasant and brought his shining personality with him to every interaction The whole process of renting was made very easy by Beals/Charters and any concerns we had were responded to quickly. We're now settled in our family home thanks to you all! Thank you

Date of experience: June 4, 2025

SS
5 out of 5 stars

Highly recommend

I have been letting my properties through Charters for a few years and find the team at Charters Southsea, very friendly, professional and well organised in letting my properties. I am very happy with the service they provide and hope for them to continue letting my properties in the future.

Date of experience: June 4, 2025

EV
5 out of 5 stars

Highly recommend

Kirstie, Saty and the team were extremely helpful throughout the process of securing a lease on a lovely property. The process was made simple and efficient through their help, and we are very grateful for it. Highly recommend

Date of experience: June 3, 2025

N
5 out of 5 stars

Great experience with Charters (Cameron and Chloe)

I previously used Charters Romsey to sell a property and so was keen to utilise their services again when purchasing my a new home. I have been really impressed with the team at Charters Chandlers Ford. Chloe initially showed me around properties and was informed and lovely. Cameron is a great asset; he has been brilliant at communicating details throughout the process and in an industry often littered with confusion and tactics, he was clear, honest and kind. I'm grateful that he was able to support me during this purchase!

Date of experience: June 2, 2025

JA
5 out of 5 stars

Nathan at Bishops Waltham was an…

Nathan at Bishops Waltham was an absolute pleasure to deal with on our recent purchase. He facilitated several appointments at short notice and nothing was too much trouble.

Date of experience: June 2, 2025

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