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Review summary
Charters Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
Stress free and easy experience, agents helpful, attentive and understanding
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and easy. I was able to find my perfect first home, highly recommend Charters if you’re looking for a property to rent or buy!!
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
We received excellent, attentive and friendly service from the Gosport branch - and good recommendations for possible properties. We were shown around several properties by Maya Jorgensen, who was friendly and kind as well as professional!
All the interactions with Charters Estate Agency so far have been just seamless and great. Amelia Haines was nice and very helpful in finding me a rental property fast and easy. The collection of data and everything related to that was also very professionally done.
I was assisted by Simon and i can tell that he went above and beyond to help me find the appropriate property for myself and my little one. He was so helpful in the process with the reference ream aswell as it was very hard to contact good lord but simon made it so much easier!!
So far I have had an amazing experience with Charters Estate agents and I am in process to secure a flat for rent . From viewing to documents - everything has gone very smooth and easy.
Lily has been very helpful, friendly and attentive. Any of my questions have been clarified and I have been given reassurance to get in touch, if there is anything else I need. Very satisfied :)
All the staff we had interactions with were very friendly and accommodating, but a special shout out to Simon in North End, who went above what was expected. Nothing was too difficult for him and he was always very pleasant and brought his shining personality with him to every interaction
The whole process of renting was made very easy by Beals/Charters and any concerns we had were responded to quickly. We're now settled in our family home thanks to you all!
Thank you
I have been letting my properties through Charters for a few years and find the team at Charters Southsea, very friendly, professional and well organised in letting my properties. I am very happy with the service they provide and hope for them to continue letting my properties in the future.
Kirstie, Saty and the team were extremely helpful throughout the process of securing a lease on a lovely property. The process was made simple and efficient through their help, and we are very grateful for it. Highly recommend
Great experience with Charters (Cameron and Chloe)
I previously used Charters Romsey to sell a property and so was keen to utilise their services again when purchasing my a new home. I have been really impressed with the team at Charters Chandlers Ford. Chloe initially showed me around properties and was informed and lovely. Cameron is a great asset; he has been brilliant at communicating details throughout the process and in an industry often littered with confusion and tactics, he was clear, honest and kind. I'm grateful that he was able to support me during this purchase!
Nathan at Bishops Waltham was an absolute pleasure to deal with on our recent purchase. He facilitated several appointments at short notice and nothing was too much trouble.
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