CHA Educational Tours is a leading provider of educational travel experiences, specializing in group tours to various destinations throughout Europe. Established in 1969 by two foreign language teachers, the company has built a reputation for offering high-quality, affordably priced tour packages designed for students, teachers, and adult travelers. CHA Educational Tours aims to create enriching travel experiences that enhance learning through cultural immersion and exploration.
The company offers a range of services, including customizable tour options, early enrollment discounts, and a comprehensive tour price finder to assist customers in planning their educational journeys. With a focus on delivering value and memorable experiences, CHA Educational Tours continues to serve as a trusted choice for those seeking educational travel opportunities.
CHA Educational Tours has a positive customer experience.
CHA Educational Tours receives overwhelmingly positive feedback from customers who appreciate the high quality and organization of their trips. Reviewers frequently highlight the professionalism and attentiveness of the staff, particularly tour guides who are described as knowledgeable and accommodating.
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Many express satisfaction with the centrally located, well-appointed hotels and the seamless execution of itineraries, making the travel experience enjoyable for both students and educators. However, a small number of reviews raise concerns about service issues, with one reviewer labeling the company as a scam due to problems with reservations. Despite these criticisms, the majority of consumers recommend CHA for educational travel, citing great value and memorable experiences.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
70
100%
● Low
4.5 / 5 overall
=
70 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.8▼ 0.2
12-month avg
4.8
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
5.0
1
May 25
—
0
Jun 25
5.0
1
Jul 25
5.0
1
Aug 25
4.5
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 70 most recent reviews.
Top praiseof 61 positive reviews
Helpful support26%
16 mentions
Quality15%
9 mentions
Professionalism15%
9 mentions
Customer service15%
9 mentions
“Our tour guide and trip planner were very helpful and patient with our planning needs”
On “Helpful support” · Aug 24, 2025
Top complaintsof 7 negative reviews
Customer service57%
4 mentions
Payment issues43%
3 mentions
Refund29%
2 mentions
“Stay away from this company”
On “Customer service” · Oct 14, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
The tour director helped me at every stage. Although I did not have enough students to make the trip, the director quickly found people to join us so that my students could enjoy touring Europe. All of the hotels were fantastic and close to the sites. I highly recommend CHA Tours.
Have traveled with students with a couple other companies.....none of them live up to what CHA provides. We have been consistently happy with their service (over more than five trips) with their service before, during, and after the trip. You truly get what you pay for, and the slightly higher cost is well worth it. Always great hotels, meals, tour directors, and tour guides. Highly recommend.
We have traveled with CHA in 2015 and in 2017. We are gearing up for our 3rd tour with CHA in 2018. We have had great service with CHA. We would recommend them to everyone.
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Buyer beware - rude and unresponsive customer service. I sent emails that were ignored and had a very bad experience. Was unjustly charged a late fee and there was absolutely no flexibility for them to work with me on the issue. Three ignored emails and two calls with very rude representatives did nothing. Will be recommending my child's school choose another travel company in the future.
I have taken 3 trips with CHA since 2008. I traveled with students to Spain, Costa Rica, and Puerto Rico. My students and I learned so much on these very highly educational trips. With having traveled to 3 different countries, through this company, I can see that CHA sets up great accomodations for the traveler and provides the traveler with experiences that will last a life time. The guides not only offer information, but truly help to immerse the traveler in the culture as much as possible. An example of this was when we arrived in Spain, our guide immediately offered us a chance to experience the opening night of the Bullfights. In Costa Rica, in addition to all of the extremely adventurous activities we did on the itinerary, we were able to take a catamaran out in the Pacific and go snorkeling. The food in Costa Rica was phenomenal and the accomodations there were beyond what I had expected. In Puerto Rico, the accommodations were nice as well, however we had a guide that was unfortunately having some medical issues, which made things extremely stressful for my group. This was not the fault of CHA, however. The food in Puerto Rico was mediocre. The itinerary didn't seem to be as full as the itinerary of Spain or Costa Rica, but I think that this may have been due in part to the guide, and the country we chose.
Overall, I had 3 very successful trips through CHA. I will continue to choose them in the future to travel with, as they are very professional, organized, and easy to work with. These trips truly shape who my students are and the direction they take after they graduate. Thanks so much!
My agent, Irena Prus has been incredible throughout the planning of all of these trips. She is always on the ball with helping me to stay organized and does her best to make sure that my trips are successful.
Group# 0513, tour code TET847. After paying $6,100 for a European trip of a lifetime, I felt that the administrators at CHA should have booked the flights immediately after the deadline of April 15, 2017 instead of waiting until the end of June to ensure better seating, We sat in the very back of the plane. I enjoyed all the historical places visited, however, getting to and from each city was a challenge. After the long trip flying overseas, and at least a mile to walk with two bags of luggage, the bus driver(s) assigned, didn't want to pick us up at closer locations in any of the terminals. It was extremely hard for my group of (ten) senior citizens. Then there's no air conditioning on the bus on an extremely hot day. Once arriving to the hotel(s) there were no bellhops to help with luggage, so this was another challenge getting into the hotel and up to our rooms. The hotel accommodations were strictly for juveniles/ young adults. Twin beds were in all the hotels and room changes couldn't be made because the the hotels were full. After paying an additional fee of $494, for adults, there should have been mature accommodations. Transportation and accommodations are very important to me and other guest involved and I would hope that these issues can be resolved. I was very disappointed with the way we were handled on this trip. I would never recommend any paying adult to use this company. For more info contact C.Phillips
CHA plans exciting cultural excursions for students. They see the most important attractions in each city. Their tour directors are experts in the fields. The hotels are always centrally located. I would definitely recommend CHA to anyone planning to take students abroad.
The tour was excellent. We had an excellent tour guide. The hotels were fine and the locations great. The only issue we had was with the air connections on our return flights. The connections were to close and the only way we were able to return as scheduled was wth the help of our tour director.
I have traveled throughout the world with CHA since the 1975-76 school year and I would never consider going with any other company! Every trip has been an exciting adventure for students and adults alike. The itineraries are well planned out, the value is excellent, and the support for chaperones at home, as well as abroad, is great. Why look any farther??
Another great CHA Tour - after over 25 years travelling with CHA the quality of the tours continues to improve. Great balance of fun and education !! Bart our tour counselor and Alessandro our tour director both did a phenomenal job.
The tour was excellent from the beginning to the end. The hotels, meals, tours and guides were all excellent. Our tour leader Alessandro was phenomenal. Cha did a great job with the tour. I highly recommend them! I've been with them for 30 years and they are the best in the business.
I took 26 students to Italy over the March 2016 break. The hotels were wonderful, the food was great and our tour guide Paola went out of her way to ensure that we had a smooth, informative and fun visit. We did the "Gems of Italy" tour. Being able to walk to everything in Rome, Florence and Sorrento made all the difference. Our gondola rides in Venice were also pretty special. Irena, our tour agent back in the Sates, was very easy to work with and made the whole process run smoothly. This was our 5th tour with CHA. We will definitely use them again!
I have been dealing with CHA personally for five years, and have chaperoned for ten years before taking over the trip and never had a mishap. Everything has always been handled efficiently and professionally. All my students come back having had great experiences and always boast about how great the trip was, thus creating interest for the following year!
"Haste ye back" was the sentiment shared by my thirty three participants on CHA's tour entitled "The Highlander." Our common experience of Scottish culture included a bagpipe street parade in Edinburgh, optional haggis as a side for breakfast and shortbread for tea, glistening waterfalls throughout the lush, green countryside, virtual reality experiences at the Culloden Battlefield and Loch Ness, and costumed actors demonstrating everyday life at Stirling Castle. Our comfortable, clean, well-located hotels sometimes had added features, such as, a two-storied grand staircase or attractively presented gourmet food. Our tour director and coach driver efficiently orchestrated our tour, and they even tolerated our group singing "The Bonnie Banks of Loch Lomond" as we viewed the famous loch. We experienced history first hand of Mary, Queen of Scots, Bonnie Prince Charlie, and Robert the Bruce, and shopped for clan plaid items at unique Scottish woolen mills. This was my twenty first tour with CHA, and once again, they provided my travelers with memorable, enriching experiences.
Bravo! Our high school students have been successfully traveling to Europe, annually, with CHA for over three decades! CHA employs only the most professional tour guides, finest motor coaches, and best located hotels that each European destination has to offer. As an art teacher, my favorite aspect of these guided tours has to be the emphasis on art, architecture, and local culture. With CHA you feel like a VIP because each morning your group bypasses long lines into museums, ancient ruins, cathedrals, even the Vatican! The first time I turned the corner and saw David in Florence I became a statue in my tracks! Imagine, in the evening, as the sun sets, you smile at your students enjoying gelati around a Roman fountain in the piazza. That is when you realize that you are in the moment of La Dolce Vita! This school year I will lead my third CHA tour. Whereas last spring we visited Spain and Portugal, this spring we are going to London, Paris, Florence, and Rome! Mamma Mia! Ya know, Disney's Epcot is fun, but thank you CHA, and especially Ivy at CHA, for giving my students the real deal, and memories that last a lifetime! Cha, Cha, Cha!
My group of 6 traveled to Spain in June. We had a wonderful trip. The hotels were great and our food was excellent. All the local guides were outstanding. I have traveled with CHA 12 times. This company always delivers what they say they will. I highly recommend CHA!
I have travelled with CHA for numerous times and received the best care with experienced Tour Consultants at home and very knowledeable Tour Guides abroad. The hotels are always conveniently located (sometimes in town itself, other times right next to a subway). The itineraries are packed with great cultural and educational tours. My students and teachers traveling with me always come back with great memories and a wonderful experience thanks to CHA-TOURS.
CHA Educational Tours is a leading provider of educational travel experiences, specializing in group tours to various destinations throughout Europe. Established in 1969 by two foreign language teachers, the company has built a reputation for offering high-quality, affordably priced tour packages designed for students, teachers, and adult travelers. CHA Educational Tours aims to create enriching travel experiences that enhance learning through cultural immersion and exploration.
The company offers a range of services, including customizable tour options, early enrollment discounts, and a comprehensive tour price finder to assist customers in planning their educational journeys. With a focus on delivering value and memorable experiences, CHA Educational Tours continues to serve as a trusted choice for those seeking educational travel opportunities.