CHA Educational Tours is a leading provider of educational travel experiences, specializing in group tours to various destinations throughout Europe. Established in 1969 by two foreign language teachers, the company has built a reputation for offering high-quality, affordably priced tour packages designed for students, teachers, and adult travelers. CHA Educational Tours aims to create enriching travel experiences that enhance learning through cultural immersion and exploration.
The company offers a range of services, including customizable tour options, early enrollment discounts, and a comprehensive tour price finder to assist customers in planning their educational journeys. With a focus on delivering value and memorable experiences, CHA Educational Tours continues to serve as a trusted choice for those seeking educational travel opportunities.
CHA Educational Tours has a positive customer experience.
CHA Educational Tours receives overwhelmingly positive feedback from customers who appreciate the high quality and organization of their trips. Reviewers frequently highlight the professionalism and attentiveness of the staff, particularly tour guides who are described as knowledgeable and accommodating.
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Many express satisfaction with the centrally located, well-appointed hotels and the seamless execution of itineraries, making the travel experience enjoyable for both students and educators. However, a small number of reviews raise concerns about service issues, with one reviewer labeling the company as a scam due to problems with reservations. Despite these criticisms, the majority of consumers recommend CHA for educational travel, citing great value and memorable experiences.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
70
100%
● Low
4.5 / 5 overall
=
70 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.8▼ 0.2
12-month avg
4.8
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
5.0
1
May 25
—
0
Jun 25
5.0
1
Jul 25
5.0
1
Aug 25
4.5
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 70 most recent reviews.
Top praiseof 61 positive reviews
Helpful support26%
16 mentions
Quality15%
9 mentions
Professionalism15%
9 mentions
Customer service15%
9 mentions
“Our tour guide and trip planner were very helpful and patient with our planning needs”
On “Helpful support” · Aug 24, 2025
Top complaintsof 7 negative reviews
Customer service57%
4 mentions
Payment issues43%
3 mentions
Refund29%
2 mentions
“Stay away from this company”
On “Customer service” · Oct 14, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
This was my second trip with CHA and I was pleased with the value of the trip. We were in country for 8 days and saw and learned so much. Our tour guide and trip planner were very helpful and patient... See more
This was my 3rd trip with CHA and I will continue to travel with them! High quality from start to finish! Irena, our contact at CHA was a delight to work with. Once the tour began, the transportation... See more
I've been taking my high school students to Europe since 2019, and CHA is the best! They guarantee city-centered, air-conditioned hotels, which other tour companies either will not guarantee, or serio... See more
I love working with CHA. The company works hard to respond to every request and correspondence. I think their hotel selections are a cut above other tour companies. One feels "taken care of" during... See more
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This was my second trip with CHA and I was pleased with the value of the trip. We were in country for 8 days and saw and learned so much. Our tour guide and trip planner were very helpful and patient with our planning needs.
This was my 3rd trip with CHA and I will continue to travel with them! High quality from start to finish! Irena, our contact at CHA was a delight to work with. Once the tour began, the transportation was seamless, our guides were knowledgeable and friendly, the hotels were lovely and always located within the city for easy accessibility for our free-time, and the meals were tasty- even for this picky eater!! You are in great hands with them!!
I've been taking my high school students to Europe since 2019, and CHA is the best! They guarantee city-centered, air-conditioned hotels, which other tour companies either will not guarantee, or seriously upcharge you for.
CHA has the most knowledgeable and professional tour guides who truly know their cities inside out. (unlike recent college grads with poor training, like I've seen with other companies)
The food on tour was authentic to each region. The chocolate souffle lava cake that we had at the Hotel Mercure in Montmartre Paris was the best chocolate dessert I've ever had! The same goes for the apple strudel we had in Munich.
CHA gave me personalized, one-on-one attention from start to finish. I cannot say enough positive things about this company and the lifelong memories they have helped create for my students.
I already have next summer's tour up and running!
I love working with CHA. The company works hard to respond to every request and correspondence. I think their hotel selections are a cut above other tour companies. One feels "taken care of" during the entire tour. I intend to select tours with CHA in the future over other companies.
Excellent experience from start to finish. Our tour guide Alan was professional and knowledgeable. Hotels were top notch and centrally located. If you are considering educational travel, you can’t go wrong with CHA.
I just returned from the Ciao Italia Tour. Our tour guide Mariapaola, and our Bus Driver Claudio were wonderful! They were so friendly, professional, and accommodating. The kids loved having free time in Venice and Florence to explore on their own, and the itinerary in Rome was sensational!
I have been traveling with CHA for 21 years and we have always had wonderful experiences. The tours are well organized, they work as a charm and priced better than other operators. Whatever problems we have, they are always resolved promptly(if we have any). The tour guides and bus drivers are professional and very accommodating to any of our requests. Looking forward to booking again for next year.
I just came back from a wonderful tour in Canada with my high school students. The whole experience was seamless. We worked with Irena who was great at communicating and guiding us through every steps. She stayed in touch regularly until the day of the trip and answered any questions I had very promptly.
Additionally, our tour director in Canada was great : very knowledgeable and eager to share about the culture and history. The hotels and restaurants were great, and we all enjoyed all of the visits.
Thanks again to CHA and Irena for helping us create these amazing memories!
Our tour group has nothing but wonderful things to say about our travel experience with CHA. All arrangements were handled, everything was so well-organized and thoughtful. As a first time group leader, I was nervous to embark on this journey, but as soon as we arrived, it was clear that I had nothing to worry about. A HUGE shoutout to our tour director, Carlos, who really made our time in Costa Rica carefree and unforgettable.
This was my first trip with CHA. It was a great tour of France and Spain. The local tour guide Iris was amazing! The hotels were all well located close to city centers and were above standard. The prearranged meals were great. I would travel with CHA again
The Spain, Portugal, and Morocco trip was fabulous. Our tour guide was knowledgeable and helpful. The hotels were well located. The hotel on the Costa del Sol was waterfront with a great pool and fabulous meals.
During the planning process for this trip, I had help and support every step of the way from a trusted CHA tour counselor, who I have worked with now for 2 decades. Once in France, we had a charismatic tour guide who was not only knowledgeable and interesting, but also had a great connection with my students. Our restaurants served authentic French cuisine, and our hotel accommodations were comfortable and quite spacious, by European standards. This was my 10th trip with CHA, and I will travel with them for the rest of my teaching career! Bravo!
This was our 5th trip with CHA Educational Tours. This was our 3rd trip to Italy. We chose the Journey into Antiquity itinerary. We began in Rome and ended in Palermo. Traveling in Italy during Easter can be hectic, so you need to be flexible and adapt to changes in your plans. Our tour guide was very knowledgeable. We had the same tour guide for all 3 trips to Italy. We enjoyed all the hotels. The best was Hotel Ariston in Taormina because the rooms were nice, but also they had the best breakfast and dinner (buffet) throughout the whole trip. It is difficult to please everyone, so a buffet is a great option when it comes to meals. You can take as much or as little as you want. We stayed at the Grand Hotel Europa Palace in Sorrento. This hotel was also beautiful, and the views of the bay were breathtaking. I could see Mt. Vesuvius from my window! We look forward to using CHA again. We have already began enrolling participants on our next tour!
This was a wonderful tour. There is no way that we would be able to fit in as many excursions, activities, and experiences in a 9 day trip. Our tour guide was a treasure- very knowledgeable, patient, kind, and absolutely wonderful with children and the same could be said for our bus drivers.
With a wide range of activities from West End productions and touring cathedrals to Stone Henge, picturesque villages, and Shakespeare's hometown, there is absolutely something for everyone.
I strongly recommend CHA. The tour was very well coordinated and the team is responsive. You can tell they have a great deal of experience in this space.
When interacting with the team, Tina, Irena, and Ivy, I felt like the only client they had. Now, I know they have plenty of other tours going on, but they offered us the individual attention that we required.
The local tour director was phenomenal. She was filled with knowledge, patient, and witty. The value for the money was definitely there.
So many things made the tour great: 1) Our tour guide was so helpful and went out of his way to find extra things for us to do outside of the itinerary; 2) The staff at CHA is responsive, helpful, and polite; 3) The hotels are always of the highest quality; 4) The price of the tour is affordable for students.
Stay away from this company!!!!!
Scammer!!!!!!! bad service fack Tickets information they pervade !!!!my reservation can’t be found for my Japan visa recites it’s fake they made
On top of this I paid 5390$ for my two tickets back to China wick is only around 1200$ receipt. From trip.com group ,with very bad response from tour courier name is Dave smith from India really bad English all with want rich my pill head Husband paying more money with Credit card 骗子公司请不要相信我买了从夏威夷到日本的机票,日本转机到香港机票信息是假的。日本驻夏威夷Visa 中心找不到我的航班号没有给我的签证我的电话号码是18082681615
他们不让我登记邮箱号码,我有微信号Wxid_y8xwzmbe4pa312
想知道在美国什么信息可以投诉。也希望我的经验可以帮助你们大家的钱都不是大风刮来的这样骗人是要遭报应的。
It is finally here! My group is headed to Costa Rica next week. We are excited to travel with CHA again. This will be my 4th trip with CHA. They have made so many accomodations for my group in regards to the Pandemic. I am very pleased. I requested the same accomodations as our previous trip to Costa Rica, because they were so incredible. We also requested a special catamaran tour and they arranged that for us as well. I can't wait for students to experience the luxury of a CHA trip to Costa Rica! Everyday is a cultural adventure! Thank you, CHA!
I have been traveling with CHA Tours for many years and I always get the best attention in the planning stage as well as on the tour. We always get wonderful guides that make the trip a great learning experience for all my students. This past year we went to Greece and it was fantastic!
We booked a tour to England, Scotland and Ireland with CHA Tours in March 15-22, 2020. The COVID-19 Pandemic was just beginning to emerge as a global issue. When we enquired about whether the tour was still being conducted, we were advised that it was, and if we did not want to attend, we would forfeit our money for the tour. In addition, while we had paid for trip insurance, we were told that the insurance did not cover cancellation due to the Pandemic. Before we departed we were assured that all was good for the trip to continue. Unfortunately, most of the attractions paid for were closed and the substitutions offered by the tour company were substandard. While hotel accommodations were satisfactory, many of the meals provided were substandard since many of the original restaurants had closed, in hindsight, the tour company should have cancelled the tour and refunded our money or rescheduled the tour. Of the 23 people on the tour, 4 contracted Covid-19. CHA Tours clearly put corporate profits ahead of customer safety and service. We will not travel with CHA Tours again!!
CHA Educational Tours is a leading provider of educational travel experiences, specializing in group tours to various destinations throughout Europe. Established in 1969 by two foreign language teachers, the company has built a reputation for offering high-quality, affordably priced tour packages designed for students, teachers, and adult travelers. CHA Educational Tours aims to create enriching travel experiences that enhance learning through cultural immersion and exploration.
The company offers a range of services, including customizable tour options, early enrollment discounts, and a comprehensive tour price finder to assist customers in planning their educational journeys. With a focus on delivering value and memorable experiences, CHA Educational Tours continues to serve as a trusted choice for those seeking educational travel opportunities.