CHA Educational Tours is a leading provider of educational travel experiences, specializing in group tours to various destinations throughout Europe. Established in 1969 by two foreign language teachers, the company has built a reputation for offering high-quality, affordably priced tour packages designed for students, teachers, and adult travelers. CHA Educational Tours aims to create enriching travel experiences that enhance learning through cultural immersion and exploration.
The company offers a range of services, including customizable tour options, early enrollment discounts, and a comprehensive tour price finder to assist customers in planning their educational journeys. With a focus on delivering value and memorable experiences, CHA Educational Tours continues to serve as a trusted choice for those seeking educational travel opportunities.
CHA Educational Tours has a positive customer experience.
CHA Educational Tours receives overwhelmingly positive feedback from customers who appreciate the high quality and organization of their trips. Reviewers frequently highlight the professionalism and attentiveness of the staff, particularly tour guides who are described as knowledgeable and accommodating.
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Many express satisfaction with the centrally located, well-appointed hotels and the seamless execution of itineraries, making the travel experience enjoyable for both students and educators. However, a small number of reviews raise concerns about service issues, with one reviewer labeling the company as a scam due to problems with reservations. Despite these criticisms, the majority of consumers recommend CHA for educational travel, citing great value and memorable experiences.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
70
100%
● Low
4.5 / 5 overall
=
70 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.8▼ 0.2
12-month avg
4.8
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
5.0
1
May 25
—
0
Jun 25
5.0
1
Jul 25
5.0
1
Aug 25
4.5
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 70 most recent reviews.
Top praiseof 61 positive reviews
Helpful support26%
16 mentions
Quality15%
9 mentions
Professionalism15%
9 mentions
Customer service15%
9 mentions
“Our tour guide and trip planner were very helpful and patient with our planning needs”
On “Helpful support” · Aug 24, 2025
Top complaintsof 7 negative reviews
Customer service57%
4 mentions
Payment issues43%
3 mentions
Refund29%
2 mentions
“Stay away from this company”
On “Customer service” · Oct 14, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
This was my second trip with CHA and I was pleased with the value of the trip. We were in country for 8 days and saw and learned so much. Our tour guide and trip planner were very helpful and patient with our planning needs.
I have taken 3 trips with CHA since 2008. I traveled with students to Spain, Costa Rica, and Puerto Rico. My students and I learned so much on these very highly educational trips. With having traveled to 3 different countries, through this company, I can see that CHA sets up great accomodations for the traveler and provides the traveler with experiences that will last a life time. The guides not only offer information, but truly help to immerse the traveler in the culture as much as possible. An example of this was when we arrived in Spain, our guide immediately offered us a chance to experience the opening night of the Bullfights. In Costa Rica, in addition to all of the extremely adventurous activities we did on the itinerary, we were able to take a catamaran out in the Pacific and go snorkeling. The food in Costa Rica was phenomenal and the accomodations there were beyond what I had expected. In Puerto Rico, the accommodations were nice as well, however we had a guide that was unfortunately having some medical issues, which made things extremely stressful for my group. This was not the fault of CHA, however. The food in Puerto Rico was mediocre. The itinerary didn't seem to be as full as the itinerary of Spain or Costa Rica, but I think that this may have been due in part to the guide, and the country we chose.
Overall, I had 3 very successful trips through CHA. I will continue to choose them in the future to travel with, as they are very professional, organized, and easy to work with. These trips truly shape who my students are and the direction they take after they graduate. Thanks so much!
My agent, Irena Prus has been incredible throughout the planning of all of these trips. She is always on the ball with helping me to stay organized and does her best to make sure that my trips are successful.
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Another great CHA Tour - after over 25 years travelling with CHA the quality of the tours continues to improve. Great balance of fun and education !! Bart our tour counselor and Alessandro our tour director both did a phenomenal job.
CHA knows how to plan an enjoyable and educational tour.
I chose CHA because my daughter had participated in a college tour to Italy with them. She had a wonderful experience. I did, too. I was very pleased with the accommodations, the tour planner, the tour director, and the local tour guides. I liked how well our time was balanced. I didn't feel rushed and appreciated that we had time to tour, to shop and to rest. I was also impressed by the variety of food we had. One of the highlights for me was my students being able to have a night out enjoying Tapas. If I took students on another trip, I would not hesitate to use CHA.
CHA Educational Tours is a leading provider of educational travel experiences, specializing in group tours to various destinations throughout Europe. Established in 1969 by two foreign language teachers, the company has built a reputation for offering high-quality, affordably priced tour packages designed for students, teachers, and adult travelers. CHA Educational Tours aims to create enriching travel experiences that enhance learning through cultural immersion and exploration.
The company offers a range of services, including customizable tour options, early enrollment discounts, and a comprehensive tour price finder to assist customers in planning their educational journeys. With a focus on delivering value and memorable experiences, CHA Educational Tours continues to serve as a trusted choice for those seeking educational travel opportunities.