CHA Educational Tours is a leading provider of educational travel experiences, specializing in group tours to various destinations throughout Europe. Established in 1969 by two foreign language teachers, the company has built a reputation for offering high-quality, affordably priced tour packages designed for students, teachers, and adult travelers. CHA Educational Tours aims to create enriching travel experiences that enhance learning through cultural immersion and exploration.
The company offers a range of services, including customizable tour options, early enrollment discounts, and a comprehensive tour price finder to assist customers in planning their educational journeys. With a focus on delivering value and memorable experiences, CHA Educational Tours continues to serve as a trusted choice for those seeking educational travel opportunities.
CHA Educational Tours has a positive customer experience.
CHA Educational Tours receives overwhelmingly positive feedback from customers who appreciate the high quality and organization of their trips. Reviewers frequently highlight the professionalism and attentiveness of the staff, particularly tour guides who are described as knowledgeable and accommodating.
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Many express satisfaction with the centrally located, well-appointed hotels and the seamless execution of itineraries, making the travel experience enjoyable for both students and educators. However, a small number of reviews raise concerns about service issues, with one reviewer labeling the company as a scam due to problems with reservations. Despite these criticisms, the majority of consumers recommend CHA for educational travel, citing great value and memorable experiences.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
70
100%
● Low
4.5 / 5 overall
=
70 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.8▼ 0.2
12-month avg
4.8
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
5.0
1
May 25
—
0
Jun 25
5.0
1
Jul 25
5.0
1
Aug 25
4.5
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 70 most recent reviews.
Top praiseof 61 positive reviews
Helpful support26%
16 mentions
Quality15%
9 mentions
Professionalism15%
9 mentions
Customer service15%
9 mentions
“Our tour guide and trip planner were very helpful and patient with our planning needs”
On “Helpful support” · Aug 24, 2025
Top complaintsof 7 negative reviews
Customer service57%
4 mentions
Payment issues43%
3 mentions
Refund29%
2 mentions
“Stay away from this company”
On “Customer service” · Oct 14, 2022
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
Final payment date was February 28, 2018 and students are paid in full. We requested a departure date for June 19, 2018 and yes, we are a small group, but as of March 27th, we are still waiting, waiting, waiting for actual departure date. We also still do not know which tour we will end up on. We all have plans and arrangements to make and cannot put our lives on hold forever.
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CHA Educational Tours is a leading provider of educational travel experiences, specializing in group tours to various destinations throughout Europe. Established in 1969 by two foreign language teachers, the company has built a reputation for offering high-quality, affordably priced tour packages designed for students, teachers, and adult travelers. CHA Educational Tours aims to create enriching travel experiences that enhance learning through cultural immersion and exploration.
The company offers a range of services, including customizable tour options, early enrollment discounts, and a comprehensive tour price finder to assist customers in planning their educational journeys. With a focus on delivering value and memorable experiences, CHA Educational Tours continues to serve as a trusted choice for those seeking educational travel opportunities.